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Suburban Ford of Sterling Heights

Sterling Heights, MI

4.5
2,122 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
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40333 Van Dyke Avenue

Sterling Heights, MI

48313

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Showing 2,122 reviews

October 22, 2025

Joe has helped me in purchasing 2 vehicles and a friends as well. Super easy to work with, very responsive. Will be back again. More

by Coltonpowell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Cilluffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2025 -

Suburban Ford of Sterling Heights responded

Hi Colton! It's fantastic to hear you've had a smooth experience with Joe at Suburban Ford of Sterling Heights. We truly value your loyalty and can't wait to assist you and your friends in the future! Safe travels!

October 21, 2025

Thank you Nick for helping us with our first lease! We are very excited to enjoy our new SVU and can’t thank you enough for how easy and fast you made it. More

by Kaitlynn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicolas Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Molter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2025 -

Suburban Ford of Sterling Heights responded

Hi Kaitlynn, we're glad Nick made your first leasing experience smooth and efficient! Enjoy your new SUV, and we hope to work with you again in the future. Thank you for choosing Suburban Ford of Sterling Heights! Safe travels!

October 17, 2025

I looked at cars everyday for almost two weeks straight before contacting suburban ford. Until I spoke to Joe Cilluffo, everyone everywhere else felt very dishonest and rushed. He was extremely high energy More

by Emilygtowsley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Molter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cilluffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2025 -

Suburban Ford of Sterling Heights responded

Hi Emily, thank you for sharing your experience with Joe and our team! We truly value your business and we're glad you enjoyed the coffee too! Safe travels!

October 06, 2025

Today October 6,2025 is customer appreciation day. They have donuts, cider, water, popcorn, coffee/hot chocolate machine. I thought this was so wonderful considering the high prices we pay for these v More

by monicajohnson1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All Employees
Oct 13, 2025 -

Suburban Ford of Sterling Heights responded

Hi Monica, I'm glad you appreciate the gesture, but I'm sorry to hear that it didn't come across as intended. We certainly want our customers to feel appreciated, and it sounds like we missed the mark here. If you have any other concerns or feedback, please don't hesitate to reach out. Jim Elder - General Manager - jelder2@suburbancollection.com

September 30, 2025

Nothing but great things to say about this dealership. Greeted when I walked in the door each time & my expectations were exceeded. Will 100% be back in the future for my next vehicle. More

by james_ward90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Movsesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2025 -

Suburban Ford of Sterling Heights responded

Hi James, we're so happy to hear that you had a fantastic experience with us at Suburban Ford of Sterling Heights. We look forward to seeing you again for your next vehicle! Safe travels!

September 29, 2025

Kate was amazing! After almost 2 full weeks of test drives and working numbers, she found the perfect Jeep for me. I couldn’t be more happy with my beautiful Jeep Saha More

by A.leach93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Loftis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katelynn Lacroix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2025 -

Suburban Ford of Sterling Heights responded

Congratulations on your new Jeep Sahara! We’re so glad you had a great experience with Kate. Thank you for choosing Suburban Ford of Sterling Heights!

September 27, 2025

As soon as I walked in the door I felt welcomed. Felipe took such good care of me . More

by Kaze1017
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felipe Arbelaez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2025 -

Suburban Ford of Sterling Heights responded

We're glad to hear our team made you feel welcomed at Suburban Ford of Sterling Heights. Thank you for choosing us!

September 24, 2025

Our experience with the staff and facilities was fantastic! I love my new f150 and Kate and her team made the purchasing experience a pleasure. I would recommend this dealership to anyone looking fo More

by Mrlambfries
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Gjonaj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Saelens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katelynn Lacroix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2025 -

Suburban Ford of Sterling Heights responded

It makes our day to hear that the team had a fantastic buying experience with Kate and the team! Thank you for choosing Suburban Ford of Sterling Heights and congratulations on your new Ford F-150!

September 24, 2025

Kate was amazing to work with! She was patient, knowledgeable, and never pushy. She answered all my questions clearly and made the whole car-buying process smooth and stress-free. More

by France Zaytouna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sep 24, 2025 -

Suburban Ford of Sterling Heights responded

Hi France, thank you for sharing your thoughtful review! We're so glad Kate made your experience comfortable and stress-free here at Suburban Ford of Sterling Heights. We wish you safe travels in your new ride!

September 24, 2025

I recently bought my car from Kate and had a great experience. She was professional, friendly, and very knowledgeable about the vehicles. She took the time to answer all my questions and made the proc More

by youhanan zaytouna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sep 25, 2025 -

Suburban Ford of Sterling Heights responded

Thank you for sharing your amazing review about Kate and the team! We hope you enjoy your new ride, and we wish you many safe and happy miles. Please remember Suburban Ford of Sterling Heights for your future automotive needs.

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