Suburban Ford of Sterling Heights

Suburban Ford of Sterling Heights is well stocked with lots of options. Staff is all helpful and makes car buying, stress free! lots of options. Staff is all helpful and makes car buying, stress free! More

Drove an hour after calling and inquiring if the pre-owned truck was still available. We were told it was. We get there after our ONE HOUR drive to be told it’s “not available” due to not having a T pre-owned truck was still available. We were told it was. We get there after our ONE HOUR drive to be told it’s “not available” due to not having a TITLE! xxxx POOR way to treat customers! Won’t ever trust these people that work at this particular dealership ever again! More

Everyone was friendly and helpful with no pressure and it was an enjoyable experience all around was an enjoyable experience all around More

Isaiah was great to work with. He was courteous, transparent, extremely understanding and made sure he got me the best possible service in the quickest time manageable. He saved th He was courteous, transparent, extremely understanding and made sure he got me the best possible service in the quickest time manageable. He saved the deal, I wasn't even going to buy the car after a horrible experience with another salesperson (Brad). Isaiah went above and beyond and whether I buy my next car at Suburban Ford or somewhere else, I'll make sure its with Isaiah. More

Nick made the whole car buying experience super easy, very friendly dude that takes care of his clients and super helpful!!!! Would recommend to anyone looking for a vehicle!!! very friendly dude that takes care of his clients and super helpful!!!! Would recommend to anyone looking for a vehicle!!! More

The best salesman I have had at this dealership and the best that I have ever had in my experience of purchasing or leasing a vehicle. Joe Cilluffo is not pushy at all but rather attentive and cares ab best that I have ever had in my experience of purchasing or leasing a vehicle. Joe Cilluffo is not pushy at all but rather attentive and cares about your needs and wants. He has patience and made sure I was happy with what I was getting. He took his time to search and locate the truck I wanted and executed this perfectly. I am a extremely hard one to please and Joe did so well with communication and making sure that all my needs and wants were met. Joe deserves to be in one of those glass offices. He is a true professional and Suburban Ford should be honored to have such a fine man on the team. I would not want to deal with anyone other than Joe. He actually cares and does not rush or push he takes his time and works with you to make sure you stay in the budget you have set. if I could give him 17 stars I would but I am limited to 5. Not only is he a saleman but I would consider him a friend now. What great experience with him. The whole process was flawless. How thank you for your hard work to help me get into this beautiful powerboost f150. I look forward to working with you again when it’s time for me to upgrade again. Keep up the great work and keep on shining. You are such great sales representative and made this experience so memorable. Jason Michael Norris More

Buying a used vehicle can be stressful, but my experience at Suburban Ford with Nicolas Navarro was nothing but positive. Nicolas was extremely communicative and kept me informed every step of the way. The J at Suburban Ford with Nicolas Navarro was nothing but positive. Nicolas was extremely communicative and kept me informed every step of the way. The Jeep i purchased was fully inspected and passed the safety inspection prior to purchase, which showed their attention to detail and commitment to customer safety. The process was smooth, professional and efficient, and I never felt rushed or pressured. I would absolutely recommend Nicolas and the Suburban Ford team to anyone looking for a dependable vehicle and a great sales experience. More

Nick was great and very helpful with my company I used vehicle purchase we did vehicle purchase we did More

There was a misunderstanding on my transaction, and I was enraged. I ended up talking to Steve, who graciously handled my problems, ironed them out and kept a lovely demeanor throughout the entire resolut enraged. I ended up talking to Steve, who graciously handled my problems, ironed them out and kept a lovely demeanor throughout the entire resolution. I was furious-I was livid, He talked me off the ledge and probably was a lot nicer than I deserved. Thank you for your patience. More

I had some issues with a car I bought and was feeling hopeless to say the least. Jim helped me and I could never thank him enough!! I would go see him every time!!! hopeless to say the least. Jim helped me and I could never thank him enough!! I would go see him every time!!! More