Suburban Ford of Sterling Heights

Rachel was professional, knowledgeable and a joy to work with. She was available and easy to contact by email, phone or text. This was the second vehicle she sold us and we wouldn't hesitate to give her our with. She was available and easy to contact by email, phone or text. This was the second vehicle she sold us and we wouldn't hesitate to give her our business again in the future. Also, the finance manager, Martin, was fabulous to work with also, and dedicated as much time as I needed to feel comfortable with the answers to my questions. Thanks everyone!! More

I worked with Tom MacPherson and Nicole Elder, both did a great job getting me the best deal, were super nice, very responsive and highly recommended! great job getting me the best deal, were super nice, very responsive and highly recommended! More

My review only pertains to USED car sales at Suburban Ford. Positive :they have a great selection of used cars, I mean you will be able to find what you are looking for! Be prepared to wait for some one Ford. Positive :they have a great selection of used cars, I mean you will be able to find what you are looking for! Be prepared to wait for some one to assist you with the test drive and purchase, this dealership is very busy. My only advice or negative feedback is Make sure you have the CARFAX, KEY FOB , MECHANICAL KEY IN THE FOB before signing the contract. Make sure you INCLUDE the contract at signing any repairs promised to the vehicle. The prices were fair, and financing not a problem at all. Just make sure you get everything that should come With the vehicle is included, you won't get any help after the sale. More

Awesome service! I love coming to this dealership. Vito and John has been so great with me! Everyone is great! I plan to be back!! In the future. Even the Cafe worker was amazing! Thanks for such great ser and John has been so great with me! Everyone is great! I plan to be back!! In the future. Even the Cafe worker was amazing! Thanks for such great service to everyone in all departments! More

I walked in 2 days ago not even sure I wanted a lease. I was just looking at option. I discussed with Mike on the phone before I even came in about what I was looking for. He made time for me that day to co was just looking at option. I discussed with Mike on the phone before I even came in about what I was looking for. He made time for me that day to come by. From the time I walked in, I was welcomed and greeted. Mike listened to my concerns and made our new lease happen just 2 days before a vacation. Everyone was very helpful and accommodating. I appreciate everyone who helped make this happen for us. This is our first brand new purchase and I will return again when our lease it up! More

He made sure we got everything we wanted and within our budget. Was very attentive and patient with us. Define rly will recommend Hohn to family and friends in the future. budget. Was very attentive and patient with us. Define rly will recommend Hohn to family and friends in the future. More

Zach made the car buying process a breeze. He fought to get me the best deal possible and actually valued my trade in. I highly recommend him and Suburban Ford as the next place to buy your new vehicle. get me the best deal possible and actually valued my trade in. I highly recommend him and Suburban Ford as the next place to buy your new vehicle. More

John Halsey was great!! He listened and knew the answers to all of my questions. My son was with me during my time at Suburban Ford and he answered all of his questions as well. He was polite, courteous, an to all of my questions. My son was with me during my time at Suburban Ford and he answered all of his questions as well. He was polite, courteous, and attentive. There was no pressure at all. He worked with me to get the payment I wanted. I will most assuredly be back to see him in three years when this lease is up. Also, my neighbor said she will see him when her lease is up on her Jeep in October. Keep up the great work, John, and thank you again! More

Amazing happy friendly helpful never had such amazing awesome service with these lady’s. Very helpful and patient with me and all my questions. .i awesome service with these lady’s. Very helpful and patient with me and all my questions. .i More

Brandon was quick, professional, and catered to any and all my needs at the dealership. Made sure I got everything I wanted + more, which really let me know he cares about his customers. Highly recommend h all my needs at the dealership. Made sure I got everything I wanted + more, which really let me know he cares about his customers. Highly recommend him to anyone who goes car shopping at Suburban Ford. More