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Suburban Ford of Waterford

Waterford, MI

4.2
1,123 Reviews
We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer. If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Ford of Waterford. "Certified" pre-owned vehicles - Ford has trained our mechanics to inspect and repair our used Ford vehicles to bring them up to the stringent standards required to be classified as Ford certified pre-owned vehicles. Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Ford of Waterford is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. 2,000+ used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area. Easily accessed location - Located on M-59, Highland Road, we make it very easy to get to our facility from I-75, M-59, US-23, or Telegraph Rd. CarFax reports - We offer our used car customers access to free CarFax reports to help them become more comfortable knowing more about the used car they are interested in. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. A rating* at the Better Business Bureau - We have the highest rating possible at the BBB and are a "member in good standing". Delivery to your location - Our staff is happy to deliver your new or used vehicle, free of charge to your work, home or location of your choice. Professional, customer-focused management team - Our General Mana
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6975 Highland Rd

Waterford, MI

48327

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Showing 1,123 reviews

April 10, 2020

The best man I ever dealt with. Honest informative and takes care of customer concerns promptly!! What he quotes you is what you get!! mY mAn More

by Richally
Recommend Dealer
Yes
Employees Worked With
Sam West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2020 -

Suburban Ford of Waterford responded

Thank you so much again for your feedback! We hope you have a great day!

March 31, 2020

Great Experience I first worked with Shay about 4 years ago on a used vehicle. She helped us fine a gem of a Car after combing their whole inventory for vehicles. She More

by loganG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shay Thomas
March 26, 2020

Fantastic car salesman I have purchased seven vehicles from Tom over the years and have been very happy with his friendly and professional service. I highly recommend him fo More

by forge2008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Tatu
Mar 30, 2020 -

Suburban Ford of Waterford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 22, 2020

amazing no stress expeirence!! Norm has always gives helpful and a stress free experience, great deal on our purchase for our 2015 ford fusion hybrid (averaging 47.2 miles per gallo More

by jacksonsinmichigan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norm Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Talampas
Mar 23, 2020 -

Suburban Ford of Waterford responded

We are glad we could help!

March 10, 2020

Superb Sale Rep I really enjoyed working with George. He is a seasoned rep who really wanted to work with me. Unfortunately, I wasn't able to purchase the car due t More

by djdepa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Anast
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2020

Brandon walked me through all the features on my new Edge today with expertise, efficiency, patience, and above all, a great sense of humor as I “oohed and awwed” over the bells and whistles. He is very c More

by JD Cole
Recommend Dealer
Yes
Employees Worked With
Brandon Daoud
February 27, 2020

Jeff is the only person I can say I truly trust when it comes to purchasing a vehicle he’s a great guy !!! . -Jerry Gintner More

by Jerrygintner
Recommend Dealer
Yes
Employees Worked With
Jeff Huvaere
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2020

Informative, attentive, and very helpful. Found the best deal for me with fast and friendly service. If I go anywhere in the future, it will be here. More

by Brooke Marie
Recommend Dealer
Yes
Employees Worked With
Mark Hollars
Feb 28, 2020 -

Suburban Ford of Waterford responded

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 19, 2020

Dodging my phone calls I found a 2015 Ford F350 platinum at Suburban Ford in Michigan and drove from Chicago Illinois to purchase it. I arrived late in the day and pointed More

by mikez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jerry Kraft
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2020

Ed was great! awesome job working with me and my needs. He was able able to make a great deal, hassle free. It was a pleasure to work with Ed and the team at Suburban Ford. Please ask for Ed when you stop More

by Ksarge1012
Recommend Dealer
Yes
Employees Worked With
Ed Rogin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2020 -

Suburban Ford of Waterford responded

Hi! We're so happy we were able to help you out!

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