Suburban INFINITI of Troy

Very helpful esperience My Salesperson Dan Stroinski went above the call of duty to assist me in my purchase, helpful in every way,i would recommend him to my family and fr My Salesperson Dan Stroinski went above the call of duty to assist me in my purchase, helpful in every way,i would recommend him to my family and friends. Comparative pricing and rates and a friendly staff . I had a stress free delivery. More

Earned our business - Best buying car experience ever Pat had an uphill battle with us... we left another Infiniti dealer that did not meet our service expectations. Pat understands that consumers buy Pat had an uphill battle with us... we left another Infiniti dealer that did not meet our service expectations. Pat understands that consumers buy differently today, it is not 1950 and most do not want to spend all day hearing about the vehicle. Many consumers know what they want. He took my short synopsis of features, identified 3 vehicles that met our needs and he RAN to get each on parked on the curb near the show room. We told the team what we wanted for our trade and the payments we wanted and they met them. The entire selection process was less than an hour, they detailed the vehicle while we ran some errands and the signing process was 20 minutes. If you are in the market for a new Infiniti, go see Pat and the team, you won't be disappointed! More

My first Infiniti I purchased my first Infiniti here in August. Patrick McCaw was my salesman and was quite friendly and extremely knowledgeable about the cars. I lik I purchased my first Infiniti here in August. Patrick McCaw was my salesman and was quite friendly and extremely knowledgeable about the cars. I liked Patrick because he was smart enough to know what he didn't know and did not xx me. If he didn't know the answer, he bent over backwards to get it to me. The rest of the staff there is friendly and the finance department was extremely professional too. More

Top Notch Everyone at the location provided excellent support for me. I was ultimately impressed with the service provided by Pat McCaw as well, who was my sal Everyone at the location provided excellent support for me. I was ultimately impressed with the service provided by Pat McCaw as well, who was my sales person. His vast knowledge of his brand made my buying decision a simple one. More

The best car dealer. I would say I you ever want to buy a car at any Subarban parking lot go to Subarban ifiniti. I bought a used 2006 Acura TL in 2013. Dan was the employ I would say I you ever want to buy a car at any Subarban parking lot go to Subarban ifiniti. I bought a used 2006 Acura TL in 2013. Dan was the employee who helped me. He is the best guy very honest. Not about money. he spoke to his management to get me the car for a cheaper price. I couldn't believe it. Yeah he told me that I can choose any used car on any Subarban parking lot. I have chosen car and also price too lol. He spoke to his management to get this car for me for my price. He is the best. More

Dan at Infinity of Troy Made it Happen Thank You Dan (Suburban Infinity of Troy) for making this happen. I walked in exhausted from visiting dealer after dealer. When I walked into Suburban Thank You Dan (Suburban Infinity of Troy) for making this happen. I walked in exhausted from visiting dealer after dealer. When I walked into Suburban Dealer, I met Dan who stayed with me until I found the vehicle of my dreams, at the price I could afford - at the interest rate I never thought was possible. Dan made it happen. I would highly recommend you go see Dan. If you think your credit is not good enough or its been ran several times by several mediocre Dealerships, I guarantee, Dan wont let you walk away ..."YOU WILL DRIVE AWAY" More

2011 Ford Fusion Purchase I had a great experience with dealership. I live on the west side of town, so it was long drive to this dealership, but well worth the journey. They c I had a great experience with dealership. I live on the west side of town, so it was long drive to this dealership, but well worth the journey. They couldn't find the car at 1st that i came to test drive, but due diligence by my salesperson and the car was found. It was late in the day and it didn't look like the deal would get done once a price was agreed upon. Low and behold I walked out that same evening with keys in hand. Thanks to all who made this possible. My daughter loves the car. More

Excellent Customer Service I had the pleasure of working with the General Sales Manager, Marc Sturm at the Infinity of Troy dealership. He was respectful, kind and personable w I had the pleasure of working with the General Sales Manager, Marc Sturm at the Infinity of Troy dealership. He was respectful, kind and personable while working with me and I cannot speak highly enough of Mr. Sturm. For anyone looking for an exceptional customer experience during the car buying/leasing process, go see Marc at Infinity of Troy - he was the BEST! Thank you, Marc - YOU ROCK! More

My Internet Auto Journey My long and protracted journey on the in internet to locate and purchase a SAAB finally came to a very exciting and successful climax at the hands of My long and protracted journey on the in internet to locate and purchase a SAAB finally came to a very exciting and successful climax at the hands of Suburban Infinity in Troy Michigan. Searching nationally often increases your odds of finding your perfect auto. But, being unable to test drive or sit in your selected auto can be a tricky part of your purchase. You need to rely on the Dealership to be honest and depict the condition of the vehicle accurately. My experience with Suburban Infinity was more than satisfying. I found their salespeople to be friendly, knowledgeable and willing to "go the extra mile" to make sure I felt comfortable with my purchase. Being a large and multi-locational dealership was a big factor in my feeling comfortable with buying an auto I could not see from them. They indicated all their previously owned vehicles are put through an extensive series of tests to check on the relative condition of the vehicle. Hearing a significant number of vehicles do not pass and are shipped away was reassuring. Also, when I asked how this vehicle faired, I was sent the actual report detailing the dealerships assessment and indicating the repairs that were completed prior to its being placed out on their lot for sale. I saw that they actually invested over $500 dollars into the vehicle to fix or repair these items. I was impressed...All of their descriptions and facts were verified as accurate when my vehicle arrived and I could take a closer look myself. I found buying a pre-owned vehicle in Michigan and having it shipped to my home in Connecticut was very easy to accomplish, thanks to the seasoned pros at Suburban. My salesman Dan Syroinski and his colleague Lakya Turner were really a pleasure to work with. More