Blake Murley

At this point, if I could give a zero I would. RIGHT after purchasing a used vehicle from them. An oil leak was found. After MUCH discussion, they agreed to look at it. They said it wasn't oil RIGHT after purchasing a used vehicle from them. An oil leak was found. After MUCH discussion, they agreed to look at it. They said it wasn't oil it was transmission fluid and the vehicle needed a new transmission. A used transmission was put in, at MY expense!! My understanding was that it was a refurbished transmission. I was not told that it was a used transmission, until I picked up the car and paid the bill and was forced to sign and AS-IS agreement to get my car back.No one told me how many miles were on the used transmission. Nor was I given any paperwork nor the opportunity to purchase a warranty. The next day, I discovered the original oil leak still existed. (It seems it was never the transmission.) They changed the oil seal. Now a few months later the used transmission has failed. Leaking all over the driveway. Suburban Nissan said "sorry not our issue!!" They charged me to put a used transmission in the vehicle that did not need one!!! They led me to believe it was a refurbished transmission, not used! They did not inform me how many miles were on the transmission, did not give me any options on choosing a different transmission and did not give me the opportunity to purchase a warranty. And now the transmission, they just put in my car has failed. Estimate is $6000+. They deny all responsibility. And all assistance for help. I highly recommend people DO NOT go to this dealership. NOT FOR new, NOT FOR used, NOT for any type of service. They are as unethical as it comes. They sell junk vehicles and then hide behind their AS-IS paperwork. They know they are wrong, but do not care. Not about their customers, not about values or ethics. STAY AWAY. There are plenty of stand up dealerships. This is NOT one. More

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We were very pleased with our experience, everyone was very professional and happy to answer questions very professional and happy to answer questions More

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Nic, Blake, and the whole Farmington Mazda team were a pleasure to work with. Fair and transparent pricing. Friendly and knowledgeable staff. We'll be back! pleasure to work with. Fair and transparent pricing. Friendly and knowledgeable staff. We'll be back! More

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We had a great experience with Nik when purchasing 2 Mazda CX-5’s. We now have 4 Mazdas in the family. Mazda CX-5’s. We now have 4 Mazdas in the family. More

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This dealership is amazing. They are kind polite and listen to your needs. They treat you like family and ensure all your needs are met. The whole team is amazing! They are kind polite and listen to your needs. They treat you like family and ensure all your needs are met. The whole team is amazing! More

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Eric and the team at Suburban Mazda made getting a new car a seamless process! I was impressed with how quickly I was able to take the car home and very pleased with my service. car a seamless process! I was impressed with how quickly I was able to take the car home and very pleased with my service. More

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It was my first time buying from Suburban Mazda Farmingtin Hills. It was the best buying experience. My salesman Erik was very professional, courteous and understanding to my needs. He knew exactly Farmingtin Hills. It was the best buying experience. My salesman Erik was very professional, courteous and understanding to my needs. He knew exactly what I wanted and steered me to the perfect vehicle a CX70. He was absolutely the best!!! He was amazing!! Every employee I came in contact with at this dealership was professional and nice. That will definitely be my dealership going forward. More

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Excellent service and experience with the recent purchase of our new CX-5. Levi Henson (Mazda Brand Specialist) was outstanding from start to finish with the sales process, which included taking the time to of our new CX-5. Levi Henson (Mazda Brand Specialist) was outstanding from start to finish with the sales process, which included taking the time to show us all of the special features of the CX-5. Highly recommend this dealership to others. More

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I worked with Levi. He’s straightforward and easy to work with. Smooth process from start to finish He’s straightforward and easy to work with. Smooth process from start to finish More

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Sneaks extra charges in. When asked what are they for , he said they come off in the end. They did not. Extra $995 for maintenance and $1095 for protection. This was August 1 When asked what are they for , he said they come off in the end. They did not. Extra $995 for maintenance and $1095 for protection. This was August 18, 2025. He was nice but cost me extra $2000. More

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