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Suburban Mazda of Farmington Hills

Farmington Hills, MI

4.7
605 Reviews
Making the decision to buy a new Mazda is easy to do with our great selection of new Mazda vehicles. After all, each of our new models has head-turning style and tons of features that add to your wonderful driving experience. Farmington Hills drivers demand excellence on the road, and our quality vehicles do not disappoint in any way. From smaller coupes to larger SUVs and many options in between, you can easily find the perfect vehicle to take home when you stop our dealership soon. Remember that we are also your source for affordable financing and excellent vehicle service.
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37911 Grand River Ave

Farmington Hills, MI

48335

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Showing 605 reviews

August 27, 2022

Kaila was great to work with! ! Found the car and was very flexible and responsive, I was able complete most of it remotely and pickup the car in less than an hour!! More

by timf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Murley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaila Malone
Sep 01, 2022 -

Suburban Mazda of Farmington Hills responded

Timf, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Mazda of Farmington Hills!

July 28, 2022

From start to finish ! !! KAILA HAS BEEN THAT DEAL!!! Without her great customer service i wouldn’t know how to even go about getting started with a new vehicle! She was exc More

by JohnnetteJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaila Malone
Aug 02, 2022 -

Suburban Mazda of Farmington Hills responded

We appreciate your positive review about your recent experience with us!

July 06, 2022

I have leased 3 cars with Subruban Mazda in Farmington Hills over the last decade+ and always had a great experience. Most recently I had extenuating circumstances and Desiree went above and beyond to More

by nteufel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desiree Madden
Jul 07, 2022 -

Suburban Mazda of Farmington Hills responded

Nteufel, thank you for your kind review; we are happy to pass along your comments to Desiree and the team here at Suburban Mazda of Farmington Hills! Thanks again for the recommendation, and have an amazing day! Che' Shaydak GM

July 01, 2022

Desiree was extremely personable & thorough. A pleasure to work with. She managed our time together well & made sure that we were all taken care of. More

by eric.smith2573
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn B, Desiree Madden
Jul 07, 2022 -

Suburban Mazda of Farmington Hills responded

Hi Eric.smith2573, we are very happy to have provided you with such a positive experience! Your wonderful feedback and rating mean a lot to us. Thanks again for taking the time to leave us this information about your recent visit. Take care! Che' Shaydak GM

June 29, 2022

We had a very positive experience with Desiree, she was prompt, informative and friendly. Desiree was very easy to open up to about the car we were looking for and listened to all of our needs. While we wa More

by POPPY66STER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desiree Madden
Jul 01, 2022 -

Suburban Mazda of Farmington Hills responded

Hi! We're so happy we were able to help you out!

June 29, 2022

I had a wonderful experience purchasing a used vehicle from Suburban Mazda of Farmington Hills. The process was stress free and pleasant. Desiree Madden was very thorough and knowledgeable. She had a very More

by Jarod Farnham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desiree Madden
Jul 01, 2022 -

Suburban Mazda of Farmington Hills responded

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 24, 2022

Desiree was very pleasant, patient and supportive in our selection and ultimate purchase of a 2017 Mazda CX-5! More

by mbradfo9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desiree Madden
Jun 28, 2022 -

Suburban Mazda of Farmington Hills responded

We can't wait to see you again, have a great day.

June 09, 2022

The people here must think auto sales a joke. Des was coy and condescending. Management did nothing but stand by and watch her do a garbage job of pushing full price. More

by 😑
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Che Shaydak, Lou Cardinale, Desiree Madden
Jun 16, 2022 -

Suburban Mazda of Farmington Hills responded

Hello 😑, thank you; we appreciate your feedback! Thank you for bringing this to our attention. We will use your comments to refine our efforts. Che' Shaydak GM

June 09, 2022

When you have an appt they are on time as soon as you pull up. More

by NUNU3.ANDERSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desiree Madden
Jun 10, 2022 -

Suburban Mazda of Farmington Hills responded

Nunu3.anderson, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Suburban Mazda of Farmington Hills. Che' Shaydak GM

May 28, 2022

Really positive experience. Overall they were friendly and helpful. No high pressure sales and I would have no problem recommending them to a friend. More

by paulrogers_2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desiree Madden
Jun 01, 2022 -

Suburban Mazda of Farmington Hills responded

We look forward to your next visit! Take care!

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