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Suburban Mazda of Troy
Troy, MI
225 Reviews
About The Suburban Collection
The Suburban Collection based in Troy, MI, offers an array of automotive solutions to retail and industry customers throughout Michigan. The company's 70+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning over 35 convenient dealership locations, AAA-approved auto repair, Suburban Auto Parts and eight Suburban Collision Center locations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 225 reviews
March 08, 2023
Charles and the team were very helpful amd easy to work with. The manager was also incredibly helpful as was finance. with. The manager was also incredibly helpful as was finance. More
by smith218.ss
February 24, 2023
Mo was fantastic and extremely helpful in explaining every detail to us on my wife's new 2022 CX-5! We are very happy with the car and were glad to have worked with Mo during the process. Absolutely a G every detail to us on my wife's new 2022 CX-5! We are very happy with the car and were glad to have worked with Mo during the process. Absolutely a GREAT experience!! Thank you Mo!!! More
by rhelm71
Employees Worked With
February 03, 2023
I brought my car in to have a key reprogramed and the staff decided to replace the seat bracket due to a recall. After I received the car back, the Air Bag light keeps coming on. Now they want another staff decided to replace the seat bracket due to a recall. After I received the car back, the Air Bag light keeps coming on. Now they want another $200 for another diagnosis. Key already costed $300. Now how much will they try to soak me for, after THEY probably broke the airbag sensor in the first place. And for the record, I didn't even OK the recall fix. They started replacing things on my car without even asking. DON'T BRING YOUR CAR TO SUBURBAN MAZDA - DON'T BUY FROM SUBURBAN MAZDA More
by mlil
Employees Worked With
Sean in Service
January 31, 2023
This was the easier dealership that I have worked with. Everything was smooth and it was good experience overall. Everything was smooth and it was good experience overall. More
by CDR
January 28, 2023
Charles was super kind right from the moment I walked in. He was able to explain everything in a clear, respectful, and genuine way. I typically get intimated by dealerships, but he made me feel very comfort He was able to explain everything in a clear, respectful, and genuine way. I typically get intimated by dealerships, but he made me feel very comfortable. Was open to any questions and so patient. Highly recommend for future costumers. More
by Raghibmalik2
Employees Worked With
Justin Tuzzo
January 27, 2023
Fast, efficient and did not experience any pressure or hard sale tactics. My salesperson knew their product and helped me decide the vehicle level I wanted to purchase hard sale tactics. My salesperson knew their product and helped me decide the vehicle level I wanted to purchase More
by Overbaughdeb
Employees Worked With
Justin Tuzzo
