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Suburban Mazda of Troy

Troy, MI

4.2
168 Reviews
About The Suburban Collection The Suburban Collection based in Troy, MI, offers an array of automotive solutions to retail and industry customers throughout Michigan. The company's 70+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning over 35 convenient dealership locations, AAA-approved auto repair, Suburban Auto Parts and eight Suburban Collision Center locations.
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1794 Maplelawn Dr

Troy, MI

48084

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Showing 168 reviews

January 27, 2016

Quick and easy! I have leased from Suburban Mazda three times. Great service with friendly and helpful employees! I have been able to finish up each lease within a fe More

by Lauren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Dugan
Jan 27, 2016 -

Suburban Mazda of Troy responded

Lauren, thank you for your feedback and continued business! We are pleased to hear that you have been provided great customer service and that your experiences with us have been quick and easy! We hope to work with you again soon!

January 26, 2016

Thanks for the easy purchase! Joe Claiborne was friendly, personable, and very responsive to my questions. He managed to take me from Day One: Test Drive to Day Two: Drive It Home More

by Richard Brehler
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Claiborne
Jan 27, 2016 -

Suburban Mazda of Troy responded

Richard, it’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience here with Joe and we look forward to serving you again in the future!

January 25, 2016

Mazda 3 lease Good experience, helpful staff. Clear and direct quotes with good service. I will recommend this dealer and the sales person for future business. Even More

by ecordera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reeven Sana
Jan 25, 2016 -

Suburban Mazda of Troy responded

It’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience and we look forward to serving you again in the future!

January 22, 2016

Day 1: test drive. Day 2: drove it home! Joe Claiborne made my decision to purchase, and then the purchase itself, one of the easiest I've ever experienced. Joe is an extremely friendly, per More

by Richard Brehler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Claiborne, Joe Claiborne
Jan 25, 2016 -

Suburban Mazda of Troy responded

Richard, it’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience here with Joe and we look forward to serving you again in the future!

January 19, 2016

Great and friendly experience! I had a great experience at this dealership to lease my new Mazda CX-5 with the help of Doug. He is very personable and willing to do whatever to make More

by desipremi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug St.Louis, Douglas St.Louis
Jan 20, 2016 -

Suburban Mazda of Troy responded

Thank you for the great feedback! It is great to hear that Doug explained the features of the vehicle and made sure you walked out a satisfied customer. Congratulations on your new Mazda CX-5 and we look forward to working with you again!

January 15, 2016

As good as it gets! Doug St. Louis made my leasing of 2 Mazda CX-5s the best it could be. He has made himself available and has been polite, professional, personable, hon More

by jimmyt00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug St.Louis, Joe Claiborne, Douglas St.Louis, Nate and Sherry
Jan 15, 2016 -

Suburban Mazda of Troy responded

Jimmy, thank you for your feedback and congrats on your new leases! Customer service and satisfaction are our top priorities and it is great Doug could provide that for you! We look forward to working with you again and we hope you enjoy your new vehicles!

January 11, 2016

Great Experience! I was very happy with my overall experience and would recommend Doug St. Louis! He was very helpful and knowledgeable. I'm really happy with my purcha More

by drea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug St.Louis, Douglas St.Louis
Jan 11, 2016 -

Suburban Mazda of Troy responded

We always appreciate positive feedback and we are happy to hear Doug met all of your car shopping needs when you purchased your new vehicle! We look forward to servicing your vehicle and helping you out with the next one!

November 20, 2015

Great guys who make things work I was new to the States and had only been like 5-6 weeks without much credit history. Reveen was very helpful from the moment I met him for the first More

by Kunal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reveen Sana
Dec 08, 2015 -

Suburban Mazda of Troy responded

Thank you for the great feedback! Customer service and satisfaction is what we strive for and it is great that Raveen and Nathan could make that experience for you so positive! We hope you enjoy your new car and we look forward to work with you again in search for the next one!

November 16, 2015

Customer service The salesman was very nice and helpful. He fixed a good price for us so we immediately signed with him. He arranged to bring the car we want from anot More

by SS2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug St.Louis
Dec 10, 2015 -

Suburban Mazda of Troy responded

We are so happy we were able to make your car buying experience a pleasurable one. Congratulations on the new vehicle and we hope to serve you again in the future!

October 14, 2015

Customer servive Everybody was very friendly. The service on my car was very timely and efficient. After the service on my car was complete everything done was explain More

by Petrinec,111
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Walker
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