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Suburban Nissan of Farmington Hills

Farmington Hills, MI

4.9
804 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied. It is my personal commitment to see that all of your expectations are not only met...but exceeded. Best Wishes, David T. Fischer Chairman & CEO About The Suburban Collection The Suburban Collection based in Troy, MI, offers an array of automotive solutions to retail and industry customers throughout Michigan and Florida. The company's 60+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning 32 convenient dealership locations and AAA-approved auto repair and collision service centers - including two Fischer Body Refinishing locations. The Suburban Collection also operates three GM-authorized accessory distributors and installers; the Southeastern Michigan Accessory Center (SEMAC), Florida Automotive Distributing and Accessories of Chicago. The company's Competitive Vehicle Services (CVS) division ensures that the latest vehicle models are always within reach of businesses that design and test the vehicle safety of the automobiles of tomorrow. The Suburban Collection also manages the fleet of historical General Motors vehicles as Global Logistics Services.
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37901 Grand River Avenue

Farmington Hills, MI

48335

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Showing 804 reviews

January 30, 2022

Always friendly. Shaun made me feel welcome and took care of me quickly. I sent in expecting to only have my vehicle inspected for my upcoming lease termination but I walked out with a new 2022 Murano! More

by KELLI.YURKO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotte Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Bradley, Jennifer Martin
Feb 03, 2022 -

Suburban Nissan of Farmington Hills responded

Hi Kelli! We're so happy we were able to help you out!

Feb 06, 2022 -

Suburban Nissan of Farmington Hills responded

Hi Kelli.yurko, thank you so much for your positive comments about Suburban Nissan Of Farmington Hills! We appreciate you coming in! Scotte Spencer

January 28, 2022

Shaun was extremely helpful and communicative throughout the entire process dealing with my SUV. His honesty and transparency was much appreciated. I would definitely recommend Suburban Nissan to future fam More

by KBJR3008
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Bradley
Jan 30, 2022 -

Suburban Nissan of Farmington Hills responded

Hi Kbjr3008, thank you for taking the time to leave a review for us at Suburban Nissan of Farmington Hills. We're happy we could meet your expectations! Che' Shaydak GM

January 28, 2022

Chris was very helpful. We had a specific request, he found it and made the transaction effortless. More

by jay
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clark
Jan 30, 2022 -

Suburban Nissan of Farmington Hills responded

Jay, thanks for your praise and kind comments about Chris and our team. Che' Shaydak GM

January 27, 2022

Chris was helpful through the entire process from trading in my car to making sure I got the best loan possible staying in constant communication to make sure I got the car I wanted at a price that worked fo More

by Devonrose7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Plauman, Chris Clark, Blake Murley
Feb 03, 2022 -

Suburban Nissan of Farmington Hills responded

Hi, thank you so much for your positive comments about Suburban Nissan of Farmington Hills!

Feb 06, 2022 -

Suburban Nissan of Farmington Hills responded

Devonrose7, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

January 25, 2022

Even though I had an issue prior, they made up for it by selling me an SUV. More

by michelleevansdobbs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrien ?, and Corneluous Brown , Hanna Grifka
January 19, 2022

I think I’ve lost count of how many cars I’ve bought from Suburban Nissan of Farmington Hills. There’s a reason for that , their sales people and service are second to none. Especially sales man Brian Evans. More

by grmiddlekauff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scotte Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Martin
Jan 21, 2022 -

Suburban Nissan of Farmington Hills responded

Grmiddlekauff, thanks for your praise and kind comments about Briand and our team. We really appreciate your feedback! Che' Shaydak GM

January 18, 2022

Brian was great to work with! I didn’t think I’d be able to get the vehicle I wanted but he made it happen and did so with a smile. The entire team at Suburban was courteous and a pleasure to work with. Wou More

by Lindsmcan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scotte Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Martin
Jan 21, 2022 -

Suburban Nissan of Farmington Hills responded

We can't wait to see you again, have a great day.

January 17, 2022

Great service and attention. They were very busy but kept us updated the entire time and took care of our needs. More

by keylajanira
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Rogers, Chris Clark, Blake Murley
Jan 19, 2022 -

Suburban Nissan of Farmington Hills responded

Hi Keylajanira, thank you so much for your positive comments about Suburban Nissan of Farmington Hills! Your wonderful feedback and rating mean a lot to us. Che' Shaydak GM

December 24, 2021

Hanna was best and easy to deal with, she replied fast and called back right away and answered our questions. More

by kavurm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hanna Grifka
Dec 29, 2021 -

Suburban Nissan of Farmington Hills responded

We appreciate your positive review about your recent experience with us! Thank you for your kind review; we are happy to pass along your comments to Hanna and the team here at Suburban Nissan of Farmington Hills! Che' Shaydak GM

December 16, 2021

Malaysia was very nice! I really enjoyed her enthusiasm. Only thing i wish the dealership could have done was check to make sure the car wouldn’t overheat! Having to pull on the side of the road because of More

by ekpenc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malayasia Patterson
Dec 17, 2021 -

Suburban Nissan of Farmington Hills responded

Thanks again for taking the time to leave us this information about your recent visit. Take care!

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