Suburban Nissan of Farmington Hills

Aaron is the best! Fun, friendly and of course, he’s got cool bow ties cool bow ties More

Everybody was nice and helpful. I was greeted as soon as I walked in. The salesman (lady) had great conversation, pretty knowledgeable, provided great service. I walked in. The salesman (lady) had great conversation, pretty knowledgeable, provided great service. More

Great dealership and sales team to work with. Malaysia made the purchasing process very easy, a real pleasure to work with. Everyone in the showroom was very nice as well. I didn't know buying a car could made the purchasing process very easy, a real pleasure to work with. Everyone in the showroom was very nice as well. I didn't know buying a car could be such a fun experience. More

I loved working with Shaun Bradley!he was great.felt vary personable working with him.shauan really seemed to care a lot if I was comfortable.kept me updated with what was going on with my car.i will be comi personable working with him.shauan really seemed to care a lot if I was comfortable.kept me updated with what was going on with my car.i will be coming back to suburban Nissan to work with Shaun agan thank you shaun More

This is my second vehicle. I’ll only work s as it’s suburban and Shaun they are amazing! They were fast and efficient as well and they made sure I had everything I needed. suburban and Shaun they are amazing! They were fast and efficient as well and they made sure I had everything I needed. More

This is my second time purchasing a vehicle from Suburban Nissan. I had the pleasure of working with Malaysia this time and she was great! She answered all of my questions and directed me to the experts when Nissan. I had the pleasure of working with Malaysia this time and she was great! She answered all of my questions and directed me to the experts when she wasn’t sure about something. I originally went in to look at a Mazda CX-5, but it was sold just before I arrived. Malaysia showed me an even better car with less miles and I couldn’t be happier with it! Overall, my experience was pleasant and I’m satisfied. Will definitely be back when I’m ready to purchase again! More

Great place to shop! Fast transaction and kind staff members! Aaron was very knowledgeable with cars and he helped us choose the best option with my budget. members! Aaron was very knowledgeable with cars and he helped us choose the best option with my budget. More

My initial meeting went well with Malaysia. However, it was the subsequent follow up calls that peeved me. She told me I had a 10 am appointment, instead of asking me if I had an issue on why I missed the was the subsequent follow up calls that peeved me. She told me I had a 10 am appointment, instead of asking me if I had an issue on why I missed the appointment. It was like she was saying who are you to miss my appointment I proceeded to come and the application process was cumbersome because the car was being bought by my church. It was so disorganized that I rethought my purchase and decided the next day to acquire a BMW X7 that was 49k more and bought through my church in one day. As I reflect that could have been the same with Malaysia and Suburban if Malaysia was more customer Oriente and respectful and if the purchase of the vehicle through my church and credit union could have been smoother. Finally, I talk to Malaysia last on August 12th about the vehicle. I bought my X7 on the 13th and I went to look at it after my displeasure with Malaysia. She called me on the 17th, five days later to determine if I was interested, five days later, no follow up!! Shesaid she had been calling, but my phone tracking did not show one call from her. When I told her I was pursuing something different, she got an attitude and Amp up her tone to let me know I could have let her know. This is constructive feedback, please don't release Malaysia, but please remind her that the customer is King, even when they are wrong!!! More

Outstanding service, would recommend to friends and family, enjoyed the experience , salesperson very polite and very knowledgeable , would ask for Aaron again if looking for a car again family, enjoyed the experience , salesperson very polite and very knowledgeable , would ask for Aaron again if looking for a car again More

The process was timely and the service was top tier. This staff is extremely helpful And courteous. This is my third buy from suburban and I’ll continue to shop with them. staff is extremely helpful And courteous. This is my third buy from suburban and I’ll continue to shop with them. More