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Suburban Nissan of Farmington Hills

Farmington Hills, MI

4.9
804 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied. It is my personal commitment to see that all of your expectations are not only met...but exceeded. Best Wishes, David T. Fischer Chairman & CEO About The Suburban Collection The Suburban Collection based in Troy, MI, offers an array of automotive solutions to retail and industry customers throughout Michigan and Florida. The company's 60+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning 32 convenient dealership locations and AAA-approved auto repair and collision service centers - including two Fischer Body Refinishing locations. The Suburban Collection also operates three GM-authorized accessory distributors and installers; the Southeastern Michigan Accessory Center (SEMAC), Florida Automotive Distributing and Accessories of Chicago. The company's Competitive Vehicle Services (CVS) division ensures that the latest vehicle models are always within reach of businesses that design and test the vehicle safety of the automobiles of tomorrow. The Suburban Collection also manages the fleet of historical General Motors vehicles as Global Logistics Services.
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37901 Grand River Avenue

Farmington Hills, MI

48335

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Showing 804 reviews

July 15, 2021

The process of purchasing my 2019 Mazda 3 was a breeze. Everyone was very friendly. Aaron has a great personality and was very informative about the vehicle! More

by Canklam98
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrell Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron the bowtie Guy Stokes, Brian Plauman, Chris Clark
Jul 16, 2021 -

Suburban Nissan of Farmington Hills responded

Congratulations on your new purchase and we are pleased to know that your experience went smoothly with Aaron. We hope to see you again!

July 09, 2021

Malaysia and Mike Rogers were a pleasure to work with. I appreciated Malaysia’s non pressure easy going demure. Mike was extremely helpful in making sure the windshield was replaced and calibrated due to a More

by mironi42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Plauman, Michael Rogers, Malayasia Patterson
Jul 15, 2021 -

Suburban Nissan of Farmington Hills responded

Hi Mironi42, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day! Scotte Spencer

July 08, 2021

Found a car online and pre-negotiated the price. They said tires were at least at half life. When I drove down (about a 2 hour drive), two of the tires were at 4/32nd or less. Refused to replace them des More

by HM
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarrell Hogan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Rogers
Sep 03, 2021 -

Suburban Nissan of Farmington Hills responded

Hm, we truly appreciate your honest feedback. Thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Che' shaydak GM

Sep 04, 2021 -

Suburban Nissan of Farmington Hills responded

Hi Hm, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit.

June 30, 2021

My husband and I test drove, set up financing, signed paperwork, and was on my way in less than two hours! It was a smooth and easy transaction. More

by diamonddad10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Plauman, Chris Clark
Jul 06, 2021 -

Suburban Nissan of Farmington Hills responded

Diamonddad10, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Suburban Nissan Of Farmington Hills.

June 30, 2021

Chris was a pleasure to work with. He was helpful through the buying process and ensured everything was okay after the sale. I would recommend him to someone considering buying a vehicle. More

by Anthony.pa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clark, Hanna Grifka
Jul 06, 2021 -

Suburban Nissan of Farmington Hills responded

Anthony.pa, we are so happy to read such a great review about Suburban Nissan Of Farmington Hills! thank you on behalf of both Chris and Hanna Scotte Spencer

June 28, 2021

Overall a good experience. Malaysia was great to work with. The only negative I have is not getting the final pricing before going to the dealership, so I had to estimate the amount for a certified chec More

by linderdan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malayasia Patterson
Jul 06, 2021 -

Suburban Nissan of Farmington Hills responded

Linderdan, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Nissan Of Farmington Hills! Scotte Spencer

June 26, 2021

Had an unusual situation and they did a great job helping me find a car. More

by AngelaS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron the bowtie Guy Stokes, Michael Rogers
Jul 06, 2021 -

Suburban Nissan of Farmington Hills responded

Hi Angelas, we are very happy to have provided you with such a positive experience! Scotte Spencer Brand Manager

June 23, 2021

Shaun was amazing. Not too pushy, called around to find the car i wanted, and patient while i was weighing my options. Oh and got me a great deal! 10/10 would recommend this dealership and buying from Shau More

by AAR813
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Bradley
Jun 24, 2021 -

Suburban Nissan of Farmington Hills responded

Hi Aar813, thank you so much for your positive comments about Shaun and Suburban Nissan of Farmington Hills! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Che' Shaydak AGM

Jun 25, 2021 -

Suburban Nissan of Farmington Hills responded

Aar813, reviews like this give us motivation and help us ensure we provide high-quality care. Scotte Spencer

June 23, 2021

We are extremely impressed with the excellent service from Shaun Bradley and Blake Murley. Shaun went out of his way to find us the perfect vehicle. He is fantastic at his job and afterwards we felt like More

by jcfx2013
Recommend Dealer
Yes
Employees Worked With
Shaun Bradley, Blake Murley
Jun 24, 2021 -

Suburban Nissan of Farmington Hills responded

Jcfx2013, thanks for your praise and kind comments about our team. Reviews like this give us motivation and help us ensure we provide high-quality care. Che' Shaydak AGM

Jun 25, 2021 -

Suburban Nissan of Farmington Hills responded

Jcfx2013, we really appreciate your feedback! Thank you for the great review and I am glad we met your expectations! Scotte Spencer Nissan Brand Manager

June 23, 2021

Jarrell Hogan was my salesman and he delivered on everything I asked for! Great person to work with to buy a car! More

by steeleroy8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrell Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2021 -

Suburban Nissan of Farmington Hills responded

Steeleroy8, thank you for your kind review; we are happy to pass along your comments to Jarrell and the team here at Suburban Imports of Farmington Hills! Che' Shaydak AGM

Jun 26, 2021 -

Suburban Nissan of Farmington Hills responded

Steeleroy8, we are so pleased you enjoyed your visit to Suburban Nissan Of Farmington Hills!

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