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Suburban Subaru

Troy, MI

4.6
243 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
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1821 Maplelawn Rd

Troy, MI

48084

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Showing 243 reviews

November 05, 2025

I was lied to buy Hunter. Salesman.l asked if there’s flashing lights in my eyes . Hunter said NO, entire system wig down on me with two cars on the road one and a half a mil More

by nanciemaslanik
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Hunter and in sales
November 02, 2025

I was overly pleased with the manager and top salesman! Drew was the best I've ever worked with. More

by pewelch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Ciccarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2025

The entire Subaru team was excellent assisting the purchase of my 2nd Outback. Drew Piper specifically is the best in the business and has earned my respect business. Highly recommend! More

by mille11sc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Rankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Ciccarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2025 -

Suburban Subaru responded

Thank you for sharing your experience with Drew and the team! Congratulations on your second Outback, and thank you for choosing Suburban Subaru of Troy again! We’ll see you next time.

October 28, 2025

Hi Subaru… I already filled out an online survey for you. . Appreciate the yummy brownies and car wash coupon, thank you. Just busy with medical concerns for me & my husband, but want to enroll in the “Subaru More

by Kclake242
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2025 -

Suburban Subaru responded

We're glad to know you appreciated the brownies and car wash coupon. We're here for you and hope your medical concerns are resolved soon. We'd love to have you join the Subaru lessons when it's convenient for you. Thank you for choosing us. Dustin Ciccarelli - General Manager - dciccarelli@suburbancollection.com

October 27, 2025

Tanha Rahul was awesome. I hope I will get same service next going to subarutroy More

by ashikamin_08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanha Rahul
Oct 28, 2025 -

Suburban Subaru responded

Thank you for the 5-star review. We're glad to hear you had a great experience working with Tanha Rahul at Suburban Subaru of Troy. See you next time!

October 24, 2025

happy with sales and price. thought they gouged me on some paint protectant they put on automatically for all cars, but bill me for it! Josh Breen did an excellent job. Even fol More

by Sidnaw59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Breen
Oct 24, 2025 -

Suburban Subaru responded

We apologize for any frustration regarding the paint protectant, but we're happy to hear Josh took such great care of you. Thanks for choosing Suburban Subaru of Troy, and we hope to see you again in the future.

October 21, 2025

No pressure and no demeaning--Shouldn't you talk to your husband first? Just information that I wanted More

by Coleen
Recommend Dealer
Yes
Employees Worked With
Nuo Gojcaj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2025 -

Suburban Subaru responded

Hi Coleen, thank you for choosing Suburban Subaru of Troy. It's great to hear that our team provided helpful and professional service. We wish you safe travels ahead!

October 21, 2025

I have leased 2 vehicles from Drew at this dealership. Straightforward process. Excellent support after the purchase. More

by Ryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2025 -

Suburban Subaru responded

Hi Ryan, thank you for being a loyal Suburban Subaru of Troy customer and for trusting Drew with your leasing needs. We are always here to provide the best support possible and we look forward to welcoming you back in the future.

October 20, 2025

Nice people worked with me to get the exact vehicle I wanted. Alot of test drives going over and they made sure I understood how to use all the new features with the car More

by bryan.bartoloni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TANHA RAHUL
Oct 21, 2025 -

Suburban Subaru responded

Hi Bryan, we are so pleased that you had such a well-informed and accommodating experience with our team here at Suburban Subaru of Troy! Congratulations on your new vehicle and let us know if you have any more questions! Safe travels!

October 17, 2025

We've leased 3 vehicles with Suburban Subaru now and so far we've been pretty impressed. Everything goes very smooth and they always do all the work. More

by Lee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Thompson Sr. and Tanha Rahul
Oct 20, 2025 -

Suburban Subaru responded

Hi Lee, thank you for your continued trust in Suburban Subaru of Troy! We're thrilled to hear you're impressed with our team. We look forward to serving you again in the future!

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