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Suburban Subaru

Troy, MI

4.1
197 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
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1821 Maplelawn Rd

Troy, MI

48084

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Showing 197 reviews

May 02, 2025

Our salesman Hunter Holcomb was knowledgable, efficient, friendly and patient. The dealership was clean. It would be nice if it was closer. More

by Jlhill51
Recommend Dealer
Yes
Employees Worked With
Hunter Holcomb was our salesperson
May 02, 2025 -

Suburban Subaru responded

Thank you for sharing your experience with Hunter and the team at Suburban Subaru of Troy! We're glad to hear that everything went smoothly, despite the distance. Safe travels in your new vehicle!

May 02, 2025

Helpful , answered all my questions, made the process of buying a car seamless and took the time to show me how to operate More

by mcmahp01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Suburban Subaru responded

We're delighted to hear that our team at Suburban Subaru of Troy made your car-buying experience seamless and informative. Thank you for choosing us, and enjoy your new vehicle!

May 02, 2025

Peter X was Fabiola to work with. Easy process. Great price. Great car. We are thrilled More

by Paulewalters
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter X
May 02, 2025

Nuo was the best. He was not too pushy and he was very informative about the car. He made me, my daughter and friend feel comfortable about the purchase and the option More

by dejuan44
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nuo Gojcaj
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Suburban Subaru responded

Thank you for sharing your experience with us! We're delighted to hear that Nuo provided informative and comfortable service at Suburban Subaru of Troy. We appreciate your feedback and hope you're enjoying the new car!

April 30, 2025

Very helpful and knowledgeable. Fast paced. Understood the importance in getting my new car purchased ASAP. More

by jillstodola
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rahul
Apr 30, 2025 -

Suburban Subaru responded

Hi Jill, we're delighted to hear that our team at Suburban Subaru of Troy was able to assist you efficiently and knowledgeably. Enjoy your new car!

April 29, 2025

I was very pleased with the professinalism with both the dealership and Anthony. He took the time to explain everything about the car and I never felt pressured at all. Dealing with Anthony and the whole te More

by diponiodenise
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Rankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Ciccarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
Apr 29, 2025 -

Suburban Subaru responded

Thank you for sharing your positive experience with Anthony and the team at Suburban Subaru of Troy! We're delighted to hear that their professionalism made such a great impression. We appreciate your support and look forward to serving you again in the future!

April 27, 2025

Great experience with our salesman Drew. He was helpful and knowledgeable, and was willing to work with us to get a good deal. More

by klourid
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Drew Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michal Zientara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Avanzini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Suburban Subaru responded

We're delighted to hear that Drew provided a helpful and knowledgeable experience at Suburban Subaru of Troy. Thank you for sharing your positive feedback, and we hope you're enjoying your new vehicle!

April 26, 2025

Great place to shop for a car the people was awesome highly recommended for your next car More

by Breezeable1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nuo Gojcaj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Suburban Subaru responded

Thank you for choosing Suburban Subaru of Troy for your car-buying needs and your recommendation!

February 28, 2025

We bought a used car from Nuo for $12,500 with $1000 down. When we finally got a copy of paperwork we saw the price listed was $14,100 . The gap coverage was twice what he quoted and he will not return More

by Dissatisfied
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nuo Gojcaj
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Suburban Subaru responded

Thank you for your review. I'm sorry to hear about the discrepancy in your paperwork and the level of communication you've experienced. We strive for transparency and it's concerning that this was not reflected during your purchase. Please reach out so we can address these issues directly with you. Thank you, Michal Hajto - New Car Manager - mhajto@suburbancollection.com

July 27, 2024

I was at the dealership, mid-july to test drive Soltera and have the $50 visa test drive certificate redeemed. Met Ryan, sales person. He is highly incompetent and unprofessional. He has no idea how to get More

by Max
Recommend Dealer
No
Employees Worked With
Ryan
Jul 30, 2024 -

Suburban Subaru responded

Hi Max, I'm sorry to hear about your experience with the test drive certificate. This is not the level of service we aim for and I apologize for any inconvenience caused. I'd like to help resolve this issue promptly, so please reach out at your earliest convenience. Thank you, Michal Hajto - New Car Manager - mhajto@suburbancollection.com

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