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Suburban Subaru

Troy, MI

4.6
250 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
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1821 Maplelawn Rd

Troy, MI

48084

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Showing 250 reviews

December 25, 2025

Drew was very friendly, helpful and knowledgeable. He was able to get us set up wacky and answered all of our questions. More

by tinakowitz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Ciccarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2025 -

Suburban Subaru responded

Thank you for the wonderful feedback! We'll be sure to pass along your compliments to the team. See you next time at Suburban Subaru of Troy!

December 20, 2025

It was a quick fast and professional experience. I was able to test drive and find the car I wanted More

by Pcat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demarko Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michal Zientara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nuo Gojcaj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Avanzini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2025 -

Suburban Subaru responded

Congratulations on your new car from all of us at Suburban Subaru of Troy! We're pleased to hear you found the car you wanted. Thank you for the 5-stars and enjoy your new ride!

December 19, 2025

They are very nice and kind, explain everything, give me a good price, especially Rahul and Mariana. More

by alaanheba
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rahul and Mariana
Dec 19, 2025 -

Suburban Subaru responded

Thank you for the special shout-out to Rahul and Mariana! We truly appreciate your business at Suburban Subaru of Troy. Happy Holidays!

December 10, 2025

...........Can not be Trusted................ Was working with Hunter Holcomb ( Salesman ) for nearly a year and I was specific that I wanted a Ford Focus Titanium ( Silver ) it was on the top of the More

by carguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ed Thompson ( A Sales Manager ) Hunter Holcomb ( Salesman )Ryan ( Salesman )
Dec 15, 2025 -

Suburban Subaru responded

I'm really sorry to hear about your frustrating experience. It's disappointing to know that our communication fell short and led to this situation. We certainly aim for better consistency and transparency when working with our valued customers. If you are willing, I would appreciate the opportunity to discuss what happened more fully, so we can improve in the future and potentially assist you further in finding the vehicle you're looking for. Please feel free to reach out to me at your convenience. Thank you, Edward Thompson - Sales Variable Manager - ethompson@suburbancollection.com

November 23, 2025

Josh made everything easy from start to finish! This is my first and definitely will not be my last Subaru! More

by sandywisniewski1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh
Nov 23, 2025 -

Suburban Subaru responded

Congratulations on your first Subaru, Sandy! We're so glad Josh made the process smooth from start to finish. Here's to many more with Suburban Subaru of Troy!

November 18, 2025

Peter is awesome! ! He was super helpful and knowledgeable and has a lot of patience More

by humna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter
Nov 18, 2025 -

humna responded

Great service and great help

Nov 20, 2025 -

Suburban Subaru responded

Thank you for your kind words about Peter at Suburban Subaru of Troy. We look forward to serving you again soon!

November 11, 2025

This was a Great experience. I highly recommend! The sales team was exceptional with service! More

by amandakmason
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Ciccarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Wagner
Nov 11, 2025 -

Suburban Subaru responded

Thank you for the 5-star review. We appreciate the high recommendation and look forward to serving you again soon!

November 05, 2025

I was lied to buy Hunter. Salesman.l asked if there’s flashing lights in my eyes . Hunter said NO, entire system wig down on me with two cars on the road one and a half a mil More

by nanciemaslanik
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Hunter and in sales
Nov 07, 2025 -

Suburban Subaru responded

Hi Nancie, I'm truly sorry to hear about your frightening experience. It's concerning to hear that misinformation may have been provided, and we take your feedback seriously. I'd like to better understand what happened so we can learn from this situation. Please feel free to reach out at your convenience. Thank you, Edward Thompson - Sales Variable Manager - ethompson@suburbancollection.com

November 02, 2025

I was overly pleased with the manager and top salesman! Drew was the best I've ever worked with. More

by pewelch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Ciccarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2025 -

Suburban Subaru responded

It's wonderful to hear you had a great time working with Drew at Suburban Subaru of Troy. Thank you for sharing your experience with us!

October 30, 2025

The entire Subaru team was excellent assisting the purchase of my 2nd Outback. Drew Piper specifically is the best in the business and has earned my respect business. Highly recommend! More

by mille11sc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Rankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Ciccarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2025 -

Suburban Subaru responded

Thank you for sharing your experience with Drew and the team! Congratulations on your second Outback, and thank you for choosing Suburban Subaru of Troy again! We’ll see you next time.

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