Suburban Subaru
Troy, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 250 reviews
Drew was very friendly, helpful and knowledgeable. He was able to get us set up wacky and answered all of our questions. He was able to get us set up wacky and answered all of our questions. More
It was a quick fast and professional experience. I was able to test drive and find the car I wanted I was able to test drive and find the car I wanted More
...........Can not be Trusted................ Was working with Hunter Holcomb ( Salesman ) for nearly a year and I was specific that I wanted a Ford Focus Titanium ( Silver ) it was on the top of the working with Hunter Holcomb ( Salesman ) for nearly a year and I was specific that I wanted a Ford Focus Titanium ( Silver ) it was on the top of the list. So one came up on my phone and it was with this Dealership I called talked to Ryan ( Salesman ) and I first asked him about the add on fees and as I expected there was a Grand of non sense Permaplate and other fees , but he said the radio and the touch screen wasnt working and waiting on parts. And today I talked with Ed Thompson ( A Sales manager ) and he said it was a fuse so Im confused more than they were. His facts were not correct. Bottom line they do not have your back as I was working with Hunter Holcomb an entire year and he moves on in the same Dealership without telling anyone about his customer contacts and what to look for. ( Used car department ). Someone came and put a deposit on the car as is. I wasnt told that the car can be sold as it was still being serviced , communication with Ryan ( Salesman ) was terrible and trying to get a call thru to the Dealer was next to Impossible as I was told everybody was off today. How do you run a Dealership with nothing but a recorded message?? Never got a call from the real Used Car Manager Justin Pantoya to get anything cleared up because they dont care. Lost the car Iv been looking for over a year because something as simple as communication. This Dealer does not have your back nor will they look out for you as they have proven. TAKE YOUR BUSINESS ELSEWHERE!!!!!!!!!!!!!!!!!!!! More
This was a Great experience. I highly recommend! The sales team was exceptional with service! I highly recommend! The sales team was exceptional with service! More
I was lied to buy Hunter. Salesman.l asked if there’s flashing lights in my eyes . Hunter said NO, entire system wig down on me with two cars on the road one and a half a mil Salesman.l asked if there’s flashing lights in my eyes . Hunter said NO, entire system wig down on me with two cars on the road one and a half a mile in front of me. I was blinded by flashing lights and for the computer screen people need to go to Suburu school.. airbag deployed before any hit causing crash. They’re safe, but we crash. More
I was overly pleased with the manager and top salesman! Drew was the best I've ever worked with. Drew was the best I've ever worked with. More
The entire Subaru team was excellent assisting the purchase of my 2nd Outback. Drew Piper specifically is the best in the business and has earned my respect business. Highly recommend! purchase of my 2nd Outback. Drew Piper specifically is the best in the business and has earned my respect business. Highly recommend! More



