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Suburban Subaru

Troy, MI

Overview
Employees
Reviews
4.7
271 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
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1821 Maplelawn Rd

Troy, MI

48084

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Showing 271 reviews

April 20, 2026

My experience with Suburban Subaru was great. No pressure experience, when I called about a vehicle there was another in service brought to my attention that ended up being the vehicle I purchase More

by Rasta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Conor
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Apr 21, 2026 -

Suburban Subaru responded

Rasta, we're pleased to hear you had a no-pressure, successful experience with our Suburban Subaru of Troy team. Enjoy your new vehicle and we hope to be of service again in the future! Safe travels!

April 19, 2026

Hunter was excellent, very helpful and honest. He was great to work with and I would work with him again. More

by 16_bolt_decency
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Holcomb
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Apr 20, 2026 -

Suburban Subaru responded

We're so happy to hear you had a great experience with Hunter! Thank you for choosing Suburban Subaru of Troy and for sharing your kind feedback. We look forward to seeing you again down the road!

April 17, 2026

Great service and responsive. I have stopped at other dealerships but always wind up at Suburban Subaru. Dustin and Drew are great to work with, no overselling, always competitive More

by mikeooo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Ciccarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2026 -

Suburban Subaru responded

Hi Mike! We are so grateful for your business and your fantastic feedback about Dustin, Drew, and the team. We look forward to working with you again here at Suburban Subaru of Troy!

April 11, 2026

Drew Piper is a great salesperson who makes buying a car efficiently and a very pleasant experience More

by gclap
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2026 -

Suburban Subaru responded

Thank you for sharing this. We’re glad to hear Drew Piper made the car-buying process efficient and genuinely pleasant. We appreciate you choosing Suburban Subaru of Troy!

April 07, 2026

Rey confusing when closing deal and sale of added insurance. Bought stuff we didn’t want now trying to get money back More

by jgies7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike in finance
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Apr 09, 2026 -

Suburban Subaru responded

Hello, We never want there to be any confusion around the products included at the time of signing. We understand how important it is for everything to be clearly explained during the final steps of a purchase. We’re glad to take a closer look at your situation and help clarify what was selected and how to move forward with any questions you have about those products. Please reach out, and I’d be happy to get in touch and assist with your concerns. Best, Edward Thompson - Sales Variable Manager - ethompson@suburbancollection.com

April 05, 2026

I’ve purchased 3 vehicles from Suburban Subaru, 2 of which were with Drew Pipper. He has always made the experience easy and informative at time of purchase and after for any follow up needs I may have More

by ghotchki53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Ciccarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2026 -

Suburban Subaru responded

Thank you so much for your continued trust in our team! We are thrilled that Drew has provided you with such informed and seamless experiences. We truly appreciate your business and look forward to seeing you next time at Suburban Subaru of Troy. Enjoy your new ride!

April 02, 2026

Suburban Subaru of Troy - Service department is filled with crooks and scammers We own a 2020 Subaru Outback - purchased new. It has 45000 miles. I take this in to the dealership for the radio not w More

by souredowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick
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Apr 06, 2026 -

Suburban Subaru responded

Hello, our team strives to provide accurate recommendations based on our findings, and we never want you to feel that these are required. I'd like the opportunity to learn more about your recent visit so we can provide more details. Please feel free to reach out to me when convenient, thank you. Rick Sanchez - Service Manager - ricardosanchez@suburbancollection.com

April 01, 2026

Very helpful, never had to wait, easy to work with and very friendly staff. Would recommend More

by eleni.beauchamp18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Thompson
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Apr 02, 2026 -

Suburban Subaru responded

We truly appreciate your recommendation and are so happy that your experience at Suburban Subaru of Troy was a pleasant one! Have a nice rest of your day, Eleni!

March 21, 2026

All around great experience. Everyone there is helpful and truly cares about their product and the customer. More

by greg.stevens92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Ciccarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Thompson
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Mar 23, 2026 -

Suburban Subaru responded

Hi Greg, thank you for sharing your positive feedback about our team. We are so pleased to hear you were in great hands here at Suburban Subaru of Troy!

March 17, 2026

Very nice people. They know their stuff. Helpful about everything. I found them just the best More

by Tmazanka
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Rankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Ciccarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2026 -

Suburban Subaru responded

Thank you for the 5-star review and kind words about our team at Suburban Subaru of Troy! We look forward to having you back soon.

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