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Suburban Subaru

Troy, MI

Overview
Employees
Reviews
4.6
216 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
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1821 Maplelawn Rd

Troy, MI

48084

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Showing 216 reviews

May 30, 2025

I was greeted immediately, in front of a sales associate within less than a minute and was home with my brand new Subaru Ascent in less than 2 hours! Seamless process from start to finish. More

by eunoia2018
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michal Zientara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Rankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Ciccarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raul
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May 30, 2025 -

Suburban Subaru responded

Thank you for sharing your experience with us at Suburban Subaru of Troy! We're delighted to hear that the process was seamless and efficient. Enjoy your new Subaru Ascent, and safe travels ahead!

May 29, 2025

Friendly honest people who made the purchase of my new Outback easy and quick. Answered all the questions that I asked them. More

by Snardfark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Rankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Ciccarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2025 -

Suburban Subaru responded

We're delighted to hear that our team at Suburban Subaru of Troy made your Outback purchase smooth and straightforward. Thank you for sharing your experience, and enjoy the new ride!

May 25, 2025

Hunter and Nuo were great! They were very informative and answered all of our questions More

by FishinxDad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nuo Gojcaj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Holcomb
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May 27, 2025 -

Suburban Subaru responded

Thank you for your kind words about Hunter and Nuo! Come visit us again soon at Suburban Subaru of Troy.

May 21, 2025

Everyone was very friendly. There were some good cars inside to sit in which is always a nice thing More

by Mariakepler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh breen
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May 23, 2025 -

Suburban Subaru responded

We're glad to hear you had a great experience with our team at Suburban Subaru of Troy. Safe travels until next time!

May 19, 2025

Friendly. Authentic. Transparent. Fair. Amazing support post sale as well. Very impressed by the great service. Felt like real teamwork. More

by natebutki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanha Rahul
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May 19, 2025 -

Suburban Subaru responded

We're delighted to hear about your positive experience with our team at Suburban Subaru of Troy! It's wonderful that you felt supported and appreciated the teamwork. Thanks for sharing this feedback!

May 16, 2025

This dealership is top notch! They did everything promised and treated me great! I would recommend them to anyone buying a Subaru! More

by llaporte620
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Ciccarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2025 -

Suburban Subaru responded

Thank you for the glowing review! We're delighted to hear that our team at Suburban Subaru of Troy met your expectations and provided excellent service. We appreciate your recommendation and look forward to assisting you again in the future!

May 13, 2025

Working with Subaru has been amazing! Erica made the process so easy and pleasurable. She kept us up to date, was so kind and patient while we figured everything out, and answered all our More

by amanda.sax91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Mattson
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May 14, 2025 -

Suburban Subaru responded

Thank you for the wonderful feedback! We're delighted to hear that Erica made your experience at Suburban Subaru of Troy smooth and enjoyable. We look forward to assisting with all your future car needs!

May 08, 2025

The staff was nice. Clean facility. However,I was orced to buy Appearance protection for $699.. I was told that it was already on the car, which I don't believe. If More

by stacylacy5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Xiong
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May 09, 2025 -

Suburban Subaru responded

Thank you for sharing your feedback with us. We're glad to hear that our staff and facility met your expectations at Suburban Subaru of Troy, but we're sorry about the concerns regarding additional fees. Your input is valuable, and we'll be sure to address this internally to improve future experiences. If there's anything further we can assist with, please let us know!

May 07, 2025

Very professional salespeople. My needs were addressed and questions answered. The sales process went smoothly, and I appreciated the time that sales rep (Drew Piper) spent with More

by yagerba
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2025 -

Suburban Subaru responded

We're delighted to hear that Drew and the team at Suburban Subaru of Troy provided a smooth sales process and addressed all your needs. Enjoy exploring all the features of your new Outback!

May 02, 2025

Our salesman Hunter Holcomb was knowledgable, efficient, friendly and patient. The dealership was clean. It would be nice if it was closer. More

by Jlhill51
Recommend Dealer
Yes
Employees Worked With
Hunter Holcomb was our salesperson
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May 02, 2025 -

Suburban Subaru responded

Thank you for sharing your experience with Hunter and the team at Suburban Subaru of Troy! We're glad to hear that everything went smoothly, despite the distance. Safe travels in your new vehicle!

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