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Suburban Subaru

Troy, MI

Overview
Employees
Reviews
4.3
204 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
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1821 Maplelawn Rd

Troy, MI

48084

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Showing 204 reviews

May 02, 2025

Peter X was Fabiola to work with. Easy process. Great price. Great car. We are thrilled More

by Paulewalters
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter X
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May 05, 2025 -

Suburban Subaru responded

We're glad to hear you had a great experience with Peter at Suburban Subaru of Troy! Thank you for choosing us.

April 30, 2025

Very helpful and knowledgeable. Fast paced. Understood the importance in getting my new car purchased ASAP. More

by jillstodola
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rahul
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Apr 30, 2025 -

Suburban Subaru responded

Hi Jill, we're delighted to hear that our team at Suburban Subaru of Troy was able to assist you efficiently and knowledgeably. Enjoy your new car!

April 29, 2025

I was very pleased with the professinalism with both the dealership and Anthony. He took the time to explain everything about the car and I never felt pressured at all. Dealing with Anthony and the whole te More

by diponiodenise
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Rankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Ciccarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
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Apr 29, 2025 -

Suburban Subaru responded

Thank you for sharing your positive experience with Anthony and the team at Suburban Subaru of Troy! We're delighted to hear that their professionalism made such a great impression. We appreciate your support and look forward to serving you again in the future!

April 27, 2025

Great experience with our salesman Drew. He was helpful and knowledgeable, and was willing to work with us to get a good deal. More

by klourid
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Drew Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michal Zientara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Avanzini
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Suburban Subaru responded

We're delighted to hear that Drew provided a helpful and knowledgeable experience at Suburban Subaru of Troy. Thank you for sharing your positive feedback, and we hope you're enjoying your new vehicle!

April 26, 2025

Great place to shop for a car the people was awesome highly recommended for your next car More

by Breezeable1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nuo Gojcaj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2025 -

Suburban Subaru responded

Thank you for choosing Suburban Subaru of Troy for your car-buying needs and your recommendation!

February 28, 2025

We bought a used car from Nuo for $12,500 with $1000 down. When we finally got a copy of paperwork we saw the price listed was $14,100 . The gap coverage was twice what he quoted and he will not return More

by Dissatisfied
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nuo Gojcaj
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Suburban Subaru responded

Thank you for your review. I'm sorry to hear about the discrepancy in your paperwork and the level of communication you've experienced. We strive for transparency and it's concerning that this was not reflected during your purchase. Please reach out so we can address these issues directly with you. Thank you, Michal Hajto - New Car Manager - mhajto@suburbancollection.com

July 27, 2024

I was at the dealership, mid-july to test drive Soltera and have the $50 visa test drive certificate redeemed. Met Ryan, sales person. He is highly incompetent and unprofessional. He has no idea how to get More

by Max
Recommend Dealer
No
Employees Worked With
Ryan
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Jul 30, 2024 -

Suburban Subaru responded

Hi Max, I'm sorry to hear about your experience with the test drive certificate. This is not the level of service we aim for and I apologize for any inconvenience caused. I'd like to help resolve this issue promptly, so please reach out at your earliest convenience. Thank you, Michal Hajto - New Car Manager - mhajto@suburbancollection.com

May 29, 2024

I purchased a brand-new vehicle from this dealership. The staff was very knowledgeable and cared about taking care of their customs. Further review to come. More

by tunnellm22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demarko Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michal Zientara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Ciccarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nuo Gojcaj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Avanzini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

Suburban Subaru responded

Thank you for taking the time to leave us a review! We're glad to hear our team was so knowledgeable and able to take care of you during your car-buying experience. Enjoy every ride in your new car!

February 12, 2024

These salesman are the rudest I've had since my first Subaru in 1989!!! NEVER will I give them another chance. More

by SPOKINJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Demarko Lawrence
1.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Piper
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michal Zientara
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Ciccarelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nuo Gojcaj
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Avanzini
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2024 -

Suburban Subaru responded

We always aim for exceptional customer service so I apologize if this wasn't reflected during your visit. I'd appreciate the opportunity to discuss this further and work on earning back your trust. I hope you'll consider reaching out at your convenience. Thank you, Michal Hajto - New Car Manager - mhajto@suburbancollection.com

June 29, 2023

I bought an Outback yesterday and thru the whole process was treated with kindness and respect by everyone - Hunter knew his product and was very helpful thru the whole process. I would recommend anyone to More

by grimmsmileytata
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Hunter Holcomb
Report | Print
Jul 03, 2023 -

Suburban Subaru responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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