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Suburban Toyota of Farmington Hills - Service Center
Farmington, MI
41 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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41 Reviews of Suburban Toyota of Farmington Hills - Service Center
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November 30, 2021
Great environment, everyone helps each other out to get their deals closed, Aiyad was very egger to answer my questions. Thank you! their deals closed, Aiyad was very egger to answer my questions. Thank you! More
by wolfofwaterford
Helpful November 13, 2021
Erin Skowronski, made my service experience painless. She was very helpful getting my question(s) answered and my issue(s) resolved in a timely manner. Side note, nice clean dealership. Thanks Erin! was very helpful getting my question(s) answered and my issue(s) resolved in a timely manner. Side note, nice clean dealership. Thanks Erin! SY More
by SY
Employees Worked With
August 06, 2021
Great service! Very friendly Pricing seemed great The Great service! Very friendly Pricing seemed great The car was washed well The interiors were kept clean All employees amicable Showroom look Great service! Very friendly Pricing seemed great The car was washed well The interiors were kept clean All employees amicable Showroom looked great Good service More
by Sowmya Ramesh
June 18, 2021
Frank helped get us into service for an oil change extremely quick! He was helpful through the whole process and the cost was better than expected. Will consistently come back to Suburban Toyota of Fa extremely quick! He was helpful through the whole process and the cost was better than expected. Will consistently come back to Suburban Toyota of Farmington Hills for all my future service. More
by Lunarunner2021
Employees Worked With
Franklin Newman
January 20, 2021
Excellent service, my vehicle felt brand new after the 90k service. Also received a 12 months or 12k warranty on the services which is good. Service Agent was attentive and responded to all my questions a 90k service. Also received a 12 months or 12k warranty on the services which is good. Service Agent was attentive and responded to all my questions and concerns. Trust worthy service and would definitely recommend to everyone. More
by Kiruba
Employees Worked With
December 05, 2020
Dropped off my 2020 Corolla for first service. They said it takes an hour didn’t hear from them for over two hours, and they close in an hour. Called thrice and no response from service dept. never coming b it takes an hour didn’t hear from them for over two hours, and they close in an hour. Called thrice and no response from service dept. never coming back once I get my car back. Update : received my car after repeated calls. Gave them a very clean car expecting it to be clean, but they made it all smudgy and sprayed some white stuff on the dash didn’t clean it left the sticker half peeled leaving residue on the windshield. Mud on the driver side door. Terrible service! More
by akhil
Employees Worked With
Shannon Richards
August 10, 2020
I sent message to cancel Gap Insurance on July 9th to Zach. He said he can take care of & requested paperwork that I did send to him. I emailed him 2 times to follow up to see if task was completed. He n Zach. He said he can take care of & requested paperwork that I did send to him. I emailed him 2 times to follow up to see if task was completed. He never responded back it’s been over 30 days since original request on 7/7 to salesperson. More
by martinandrea14
Employees Worked With
Zach Lukenbill
July 23, 2020
Service Department I sent internal reviews to Suburban, no response. From appointment setting to expectations of service, no one listened and I am not going to spend ene I sent internal reviews to Suburban, no response. From appointment setting to expectations of service, no one listened and I am not going to spend energy stating it again. Look up the emails that were sent. Thank you. More
by lisa
Employees Worked With
Please look up my service order and the emails.
January 30, 2020
Came in to look at a few car and Yvette help us. She is so sweet and kind, help us look for cars and just answering questions. Thank you so much for the wonderful experience at toyota. so sweet and kind, help us look for cars and just answering questions. Thank you so much for the wonderful experience at toyota. More
by bbyang21
Employees Worked With
Yvette Speight
January 23, 2020
Very unprofessional! They have some unprofessional individuals working in their service area. They could take a lesson from other local dealerships. Customer service is to They have some unprofessional individuals working in their service area. They could take a lesson from other local dealerships. Customer service is tough sometimes but an effort should be made. When they fixed the issue, they acted like they did us a favor. More
by Nursey1
Employees Worked With
Magdy Saleh
