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Suburban Toyota of Troy

Troy, MI

4.8
1,275 Reviews
"From your first car to your dream car and everything in between." Suburban Toyota is the only back to back to back Toyota President's Award winner in Oakland County for the last 3 years. This is an award given to the best dealers in customer satisfaction and retention. Which probably explains why we were the number one volume dealer in Metro Detroit in 2018! This means you can purchase or service with us and be completely confident of the experience you will have. We are a 25 minute drive from anywhere in the metro area and have over 600 new and pre-owned vehicles to choose from. Our motto is "Our Family Serving Yours." Please come by and find out how.
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2100 W Maple Rd

Troy, MI

48084

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Showing 1,275 reviews

October 07, 2026

Alpha is very professional, knowledgeable, polite, and helpful. He genuinely made the entire Toyota buying experience smooth and enjoyable. More

by rbeidoun
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alpha Diallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2026 -

Suburban Toyota of Troy responded

Thank you for choosing Suburban Toyota of Troy! Your feedback means so much to Alpha and our team! See you next time!

October 07, 2026

Staff are efficient, professional and friendly. Recently had my first service on my new car and was pleased with the time it took and how the staff explained what was done. More

by EDANDLYNNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leng Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
Oct 08, 2026 -

Suburban Toyota of Troy responded

Thank you for your first-class review! We're glad you had a seamless service experience with our team. We look forward to serving you again in the future. Safe travels from the entire team at Suburban Toyota of Troy!

October 04, 2026

I had a great experience with Ryan who made the sell extremely easy. I came in knowing what I was looking for and found it! More

by niahall326
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2026 -

Suburban Toyota of Troy responded

It’s always exciting when you know exactly what you want and find it! We’re glad Ryan made the purchase process simple and easy from there. Thank you for choosing us and sharing the 5 stars. Enjoy your new vehicle, and we hope to welcome you back again!

September 30, 2026

I had a great experience working with Brandon Hill at Suburban Toyota of Troy. I was making an out-of-state vehicle purchase, and Brandon did an amazing job helping me through the entire process. He was More

by A. Daniels
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Hill Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2026 -

Suburban Toyota of Troy responded

Thank you for your five-star review! We're honored to hear Brandon made your out-of-state vehicle purchase smooth and stress-free by keeping you informed, answering your questions, and going above and beyond throughout the process, while Dawn's support helped make the experience even better at Suburban Toyota of Troy. Congratulations on your new vehicle, and we look forward to welcoming you back in the future!

September 29, 2026

Excellent service all around. Very friendly staff and timely service. Thank you for always getting us in and out of the shop quickly. More

by Cstennett17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon
Sep 30, 2026 -

Suburban Toyota of Troy responded

We're happy to have your business and positive review at Suburban Toyota of Troy! See you next time!

September 25, 2026

Brandon was the only salesperson who was consistent and reliable throughout the whole process. He made the purchase straight forward and painless. More

by Kc135pilot
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darius Lanier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Hill Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2026 -

Suburban Toyota of Troy responded

Thank you for sharing your experience! We're glad Brandon was there to guide you smoothly at every step. We appreciate your business and we hope to see you again at Suburban Toyota of Troy!

September 15, 2026

My salesperson (Troy) was pleasant and knowledgeable. He hardly batted an eye when I changed my mind about the color or the Corolla that I wanted to purchase. He and the sakes manager Tom made sure I wou More

by Terri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darius Lanier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Sicheneder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Work
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2026 -

Suburban Toyota of Troy responded

Hi Terri, we're glad that Troy and Tom made your buying experience smooth and easy at Suburban Toyota of Troy. We hope to see you again! Enjoy your new Corolla! Safe travels!

September 02, 2026

The dealership was fast to respond to my inquiry about a vehicle and got me in contact with Brandon. Since I’m on the other side of the state and couldn’t get out there in person, Brandon answered all of my More

by Hurricaneisaac115
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Hill Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2026 -

Suburban Toyota of Troy responded

Buying a vehicle from across the state takes a lot of trust, and we’re glad Brandon made the process so easy for you! From providing detailed videos and answering your questions to coordinating financing and delivery, it’s great to hear he stayed responsive, helpful, and never pushy. Thank you for recognizing his efforts, and we hope you enjoy your new vehicle!

September 01, 2026

Excellent service and good value. Fast and efficient. Good use of UBER. Clean and neat. More

by sbadenoch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sundko (?) Very good.
Sep 01, 2026 -

Suburban Toyota of Troy responded

Fast, efficient, and convenient is a great combination! Thank you for recognizing the service and value you received at Suburban Toyota of Troy. We’re glad the Uber option made your visit even easier, and we truly appreciate the five stars!

August 24, 2026

Picked the car promptly. Completed the worked within promised time. Service rep explained the condition very well. More

by balasundaramohan
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex DeDeyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2026 -

Suburban Toyota of Troy responded

We are pleased to hear our team delivered such a thorough and efficient experience. Thank you for choosing Suburban Toyota of Troy; we wish you safe travels ahead!

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