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Suburban Toyota of Troy
Troy, MI
1,237 Reviews
"From your first car to your dream car and everything in between."
Suburban Toyota is the only back to back to back Toyota President's Award winner in Oakland County for the last 3 years. This is an award given to the best dealers in customer satisfaction and retention. Which probably explains why we were the number one volume dealer in Metro Detroit in 2018! This means you can purchase or service with us and be completely confident of the experience you will have. We are a 25 minute drive from anywhere in the metro area and have over 600 new and pre-owned vehicles to choose from. Our motto is "Our Family Serving Yours." Please come by and find out how.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,237 reviews
November 20, 2025
Service advisors are friendly and trustworthy worthy. Excellent customer service. I don't like to wait for my car to be serviced, so they always arrange for transportation to and from the dealership. Excellent customer service. I don't like to wait for my car to be serviced, so they always arrange for transportation to and from the dealership. More
by kellysellsmichigan
Employees Worked With
Cornelius Brown
November 18, 2025
The team is capable, knowledgeable, and kind. My salesman Ryan listened to my wants and concerns and did an excellent job explaining my options. Darius was also amazing at making sure I had the b My salesman Ryan listened to my wants and concerns and did an excellent job explaining my options. Darius was also amazing at making sure I had the best financing deal possible. In the end I was able to leave with my dream car at the price I wanted. More
by JasA
November 16, 2025
Love the ease of making appointments. Nice area to wait for my vehicle. I receive recommendations and explanations of services performed. Most of your service representatives at the desk Nice area to wait for my vehicle. I receive recommendations and explanations of services performed. Most of your service representatives at the desk are welcoming, some need to just acknowledge our presence, if they can’t help right away. More
by Dd
Employees Worked With
November 16, 2025
Thanks to all who helped me to lease a toyota from this dealership suburban toyota of troy. dealership suburban toyota of troy. More
by bassamsh
Employees Worked With
November 15, 2025
Service was straightforward and transparent. The advisor clearly explained the process, provided an estimated timeline when asked, and shared a complete list of the maintenance performed on my v The advisor clearly explained the process, provided an estimated timeline when asked, and shared a complete list of the maintenance performed on my vehicle. Excellent communication and service! More
by drvn
Employees Worked With
Robert Stunda
November 14, 2025
Service done on time. Explained the work done and assisted with any queries that I had. Explained the work done and assisted with any queries that I had. More
by Abdul Muqeet
November 13, 2025
The service department was very helpful with my questions. This was my cars first appointment for maintenance. A special thanks to Cornelius Brown for his prompt and courteous service. questions. This was my cars first appointment for maintenance. A special thanks to Cornelius Brown for his prompt and courteous service. More
by Dza747
Employees Worked With
Cornelius Brown
November 12, 2025
Easy to schedule. First in, first out and I only waited 30 minutes for routine maintenance. First in, first out and I only waited 30 minutes for routine maintenance. More
by jmastracci
Employees Worked With
November 12, 2025
I love my service rep, Ashley. She makes it so easy to schedule appointments for any type of service needed on my car. The service is always completed in a timely manner and I get She makes it so easy to schedule appointments for any type of service needed on my car. The service is always completed in a timely manner and I get a free car wash. More
by jk5463
Employees Worked With
Ashley Anselma
