Suburban Toyota of Troy

I was completely satisfied with all aspects of this lease experience. Everyone I came in contact with was pleasant and friendly. I do not remember the name of the person who did the paper work to complete experience. Everyone I came in contact with was pleasant and friendly. I do not remember the name of the person who did the paper work to complete the process, but found him to be pleasant and friendly also. I am a repeat customer of Suburban Toyota because it is always nice to be there. Even though I did not have much contact with him other than to speak, I would also like to say part of the reason for my returning is because of the service person who handles all of my car maintance, Jim Kreger. I have complete confidence in him and even though this dealership is a very long way from where I live, I continue to return. More

Suburban Toyota Scion in Troy MI is definetely a place that I recommend. I am very busy and I'm always travelling nationwide; Steve never gave up on me... Steve and his team were very professional. Despit that I recommend. I am very busy and I'm always travelling nationwide; Steve never gave up on me... Steve and his team were very professional. Despite being quite busy on a a saturday, they took the time to guide me through my options, gave me all the explanations i needed and offered a great service. Keep up the good work! Christian More

Anthony Martin is a great sales person. He was very helpful and didn't cause us to engage in the usual haggling with pricing etc. He was quick and efficient and did a great job of helping us close the helpful and didn't cause us to engage in the usual haggling with pricing etc. He was quick and efficient and did a great job of helping us close the transaction even with our small children in attendance. More

I recently purchased a Toyota Tocoma. This is the first car I have purchased in my life and I was very anxious about it. Steve was easy to work with; he warmly welcomed me and did his best to help me find car I have purchased in my life and I was very anxious about it. Steve was easy to work with; he warmly welcomed me and did his best to help me find what I wanted. Although it was near the end of the month I felt no pressure from Steve to make a decision. In fact I would probably describe myself as a difficult person to please, yet Steve and Scott worked diligently, and went above and beyond in order to accommodate me. Thanks for the help! More

My last 3 cars have been a Ford product and I have had nothing but problems with the cars,service and the dealership's. My best friend, a Dr. Winston Htwe bought a car from Ray Borg about 12 years ago an nothing but problems with the cars,service and the dealership's. My best friend, a Dr. Winston Htwe bought a car from Ray Borg about 12 years ago and Winston has always had the best of service and kindness with Ray, so he has tried to keep in contact with Ray for any car needs, if it was service, or a new or used car for family or friends, he would alway say check with Ray Borg, he is a wonderful and kind, Nice American Man and he will treat you right and fair. This is what he shares with everyone, his brother, sister-inlaw, they have got 3 cars since here from back home from the help of Ray. Last Friday, I had to work and Winston said he would go and talk to Ray because I have had such bad Luck with other dealerships and Ray would never treat someone wrong and he is the best. Winston went and found Ray early and since Ray has had a promotion to Finance and he is not selling he shared with Winston that he had two wonderful Sales people that would be perfect to help him to find a car for me while I was at work and I could not make it to the dealership until Saturday, they were Steve Roth and Dennis Barrera. Dennis and Steve were Wonderful and Kind to Winston and I just like Ray Borg has been for many years, the both of us are not mechanical at all and had alot of strange questions and Every question was answered by Steve or Dennis with no problem. Steve was with me during everything and went with me on the test drives and showed me Everything about the cars inside and out and had good patients with me and all my strange questions about the cars. Ray sure gave a good recomindation for Winston and I to use Dennis and Steve, they are the most wonderful and kind sales people that we have ever used besides Ray Borg and I look forward to the friendship lasting as long as the one with Ray with Steve and Dennis. More

We live over 2 hours away. By the time we got down there we only had about 1.5 hours to look for a car. The team stayed late (10:35 at night) in order to get us into the vehicle that we fell in love with. we only had about 1.5 hours to look for a car. The team stayed late (10:35 at night) in order to get us into the vehicle that we fell in love with. They have WONDERFUL customer service. This vehicle is exactly what we need. There were two vehicles that we were looking at and because of the 2.99% financing they got us into the one we REALLY wanted but didn't think that we could afford. More

I searched for Toyota Camry and Yaris over the internet and by visiting dealerships. Finally I found Suburban Toyota mainly due to their excellent web site and selection of their used car inventory. I was and by visiting dealerships. Finally I found Suburban Toyota mainly due to their excellent web site and selection of their used car inventory. I was very fortunate to have Jay Edwards as the salesman who assisted both my wife and I in making our selection. Jay is an excellent salesman who spent as much time as we needed in making our selection. He never rushed us and ensured that we were happy with our selection. I strongly recommend Jay Edwards and Suburban Toyota dealership to anyone who is interested in buying a Toyota. Excellent work. More

I was very happy with the service provided by Suburban Toyota-Scion. I had problems with my Prius battery on Thurs night and Suburban came out to my office in Auburn Hills on Friday morning, picked up th Toyota-Scion. I had problems with my Prius battery on Thurs night and Suburban came out to my office in Auburn Hills on Friday morning, picked up the keys, drove out to Plymouth, jump started my car, drove it back to Troy, and charged up the battery. I had my care by Friday afternoon. That's amazing customer service. I will continue to use Suburban Toyota-Scion for all of my Toyota Prius service needs. I can trust they will do the job right, and they will perform the service in a timely manner. Thanks again!! More

I am a return customer of Toyota. My salesman was very personable and very helpful. I appreciated the fact that when he was unsure of anything he was not afraid to admit it and ask someone for the inform personable and very helpful. I appreciated the fact that when he was unsure of anything he was not afraid to admit it and ask someone for the information. I respect a person who can do that. I was treated fairly and respectfully. The whole experience of buying a new automobile was pleasant and relaxed. I would certainly recommend the dealership, Suburban Toyota to others and expecially Terry Morehead. More

My wife and I were exceptionally fortunate to meet our salesman, Guy Mulder, who helped us reach our decision to purchase a low mileage 2010 Toyota Corolla S. At no time did we feel the pressure normally salesman, Guy Mulder, who helped us reach our decision to purchase a low mileage 2010 Toyota Corolla S. At no time did we feel the pressure normally associated with car dealerships. Guy was very knowledgeable, sincere and professional. We had researched all the other car brands in the Corolla category, and it was our intention to visit all the dealerships to see the cars in person. Suburban Toyota was the second dealership we visited, but after receiving such personal attention and getting a terrific deal, our dealershiup visit ended at Suburban. We highly recommend Suburban and especially Guy to everyone interested in a new or used vehicle. It has been less than a week since we have driven our new Toyota, but after numerous car purchases in the past 35 years, I wish I would have bought a Toyota sooner ... we are more than pleased that we chose Toyota! Thanks again Guy for helping us make this decision. Olga and Roland More