Suburban Volkswagen of Farmington Hills
Farmington Hills, MI
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 130 positive reviews
She give support during the approval phase and deliver the car properly so helpful and kind focused on customer service the car properly so helpful and kind focused on customer service More
I leased a VW Tiguan from VW dealership in Farmington Hills. My experience has been throughout positive. Macey was always friendly and helpful. I could call / message her anytime and she replied quite qu Hills. My experience has been throughout positive. Macey was always friendly and helpful. I could call / message her anytime and she replied quite quickly on my requests. She and her colleagues spend quite some time and effort on me to make sure all my expectations will be met and that I get the car I want. I got to try the car before I leased it. Also, Macey/Grace explained me all the features of the car. I am very satisfied. The purchase process was quick and easy, although Mike had to face some challenges. Thank you for all your support! I can highly recommend this dealer. More
If NOT FOR Mayce, I wouldn't have gotten a VW today. She showed me the options, I had a test ride and put a small deposit. All along she assured me, I was never stuck due to deposit. This was important She showed me the options, I had a test ride and put a small deposit. All along she assured me, I was never stuck due to deposit. This was important to me that someone did not withhold my money and made me choose a car under that pressure. I wasn’t set under pointless pressure to "make a deal now or it’s gone "I was close to choosing Honda CRV but definitely the relationship and customer service made a DIFFERENCE! More
I visited the place about 2 months before I bought a car the first time to get an impression of the place and had my first contact with Mayce. When I knew which model and extras I wanted, I came back. Mayc the first time to get an impression of the place and had my first contact with Mayce. When I knew which model and extras I wanted, I came back. Mayce showed me the options, I had a test ride, made a down payment and bought the car when I had my paperwork done as I moved from abroad. I wasn’t set under pointless pressure of big mouthed salesmen to make a deal „now or it’s gone“ as at other places, where I left without regrets. It was a good atmosphere at all visits. More
Mayce was amazing. She listened to all of my needs with the car choosing process. I highly recommend using Suburban VW..& ask to speak with Mayce!! She listened to all of my needs with the car choosing process. I highly recommend using Suburban VW..& ask to speak with Mayce!! More
Good experience for purchasing my VW. Macy's is very knowledgeable and friendly. She guided about vehicle and helpe me picked the best one. Macy's is very knowledgeable and friendly. She guided about vehicle and helpe me picked the best one. More
Highly recommend coming here for your next car purchase! We had a few hiccups but Sam, Nick, and Walter were there each step of the way to make sure our problems were solved! Once we purchased our car Sam r We had a few hiccups but Sam, Nick, and Walter were there each step of the way to make sure our problems were solved! Once we purchased our car Sam reached out to make sure we were happy with our purchase. We highly recommended this dealership and the team here, specifically Sam, Walter, and Nick! ill definitely be back for my next Volkswagon! More
Nick had amazing customer service and was really knowledgeable about the car and service offered. We will be back to buy another car from him soon. knowledgeable about the car and service offered. We will be back to buy another car from him soon. More
Everything has been been pretty great so far. Had a couple small communication issues, but got those all worked out. Grace is fantastic! This the first VW that I have owned and the first vehicl Had a couple small communication issues, but got those all worked out. Grace is fantastic! This the first VW that I have owned and the first vehicle ever to have such personal treatment! Grace came over to my house to show me how to use the vehicle! Really amazing… More