Suburban Volkswagen of Farmington Hills

Very good VW dealership in my experience. Clarence is my sales rep. I've purchased/leased 2 VW's from him and have had excellent post-sale service as well. To date, I've been very pleased wi Clarence is my sales rep. I've purchased/leased 2 VW's from him and have had excellent post-sale service as well. To date, I've been very pleased with the sales process and all interactions regarding service and warranty issues after the sale. More

Great job, easy to deal with Patrick was very easy to deal with, was extremely responsive, worked hard to accommodate my interests, and gave me a good offer. Would recommend him Patrick was very easy to deal with, was extremely responsive, worked hard to accommodate my interests, and gave me a good offer. Would recommend him to others and will buy from him again. More

Great Aaron went above & beyond my expectations of a salesmen. He drove the car to me & made the experience wonderful. I would recommend him, along with thi Aaron went above & beyond my expectations of a salesmen. He drove the car to me & made the experience wonderful. I would recommend him, along with this dealership, to anyone in need of a new vehicle. Highly impressed! More

Just Shopping - Great Experience with David Hutson I am just at the very beginning of my car shopping process.. I happened to swing by the dealership during my lunch break just to take a look around an I am just at the very beginning of my car shopping process.. I happened to swing by the dealership during my lunch break just to take a look around and gather some information on the new Atlas. I was quickly greeted by David Hutson and was extremely impressed with his professionalism and knowledge of the VW brand and vehicle line up. Even knowing that I wasn't looking to make a purchase, he still took his time to understand what I was looking for and set me with a test drive. Overall it was a really refreshing experience in comparison to past experiences at other dealerships. Should I decide that the Atlas is the right vehicle, I will be coming back in to work with David. Thanks Again! More

Great Dealership Experience Purchasing a car at VW Farmington Hills was an excellent experience. Patrick and Sam were always helpful and never pushy. Everyone I interacted with Purchasing a car at VW Farmington Hills was an excellent experience. Patrick and Sam were always helpful and never pushy. Everyone I interacted with at this dealership was both friendly and professional. Patrick thoroughly addressed the questions I had and took the time to walk us through the entire vehicle to go through all its features. I think we drove off the lot with a very good deal and we have been more than satisfied with our purchase. More

Best interaction I have ever had. David was very personable and very effective with knowledge. I did not leave with a car that day sadly. I will say this. I walked in looking for a sma David was very personable and very effective with knowledge. I did not leave with a car that day sadly. I will say this. I walked in looking for a small car which wasn’t a good idea especially being a mother with little ones. I have never had a import car and this was my first time. David help me realize that not all SUV are gas guzzlers. I have my eye on a Tiguan that I will be back for in the next few weeks. He was not at all pushy and made sure he was able to get me a great deal at a very reasonable budget that I could afford. He even gave me a follow up call to check in and give me a happy birthday. He definitely has me a a forever customer and I will be sending family and friends to see him. More

Nice but took way too long Our dealer was very nice but whoever was doing the back room stuff took forever. We were there over 4.5 hours. The first time it rained there was wate Our dealer was very nice but whoever was doing the back room stuff took forever. We were there over 4.5 hours. The first time it rained there was water in my front headlight, also my right rear window would not go up or down. This dealership did not disclose any of this to me. This dealership also boasts that they use Kelley blue book for pricing. Initially the price of my vehicle was priced $2000 over the max Kelley blue book price. I will not be recommending this dealership to any of my friends. The staff was very friendly but the quality of service is not what I expected from such a big dealership. More

Best experience I was working with Chris at the dealership I came in thinking there is no way I will be getting a vehicle today my credit was hit and my vehicle that I was working with Chris at the dealership I came in thinking there is no way I will be getting a vehicle today my credit was hit and my vehicle that I had was already taken that day . I made a appointment with Chris he was very professionally and polite and consoling I told him want I can afford he went into his boss office and they had a car that was in my budget . I was like great he gave me a low deposit price and ready to sign but I needed insurance. Let me tell you I never meet a dealer that hit the pavement as hard as I did to look for affordable insurance not only that he kept me posted on everything. I walked away with my 2013 vehicle with Chris help. If your shopping for a car Chris is the man to see he cares trust me More

Friendly, helpful and quick! I am very pleased with my purchase and with the service I received from the staff here! My car is perfect, exactly what I wanted. they were very helpf I am very pleased with my purchase and with the service I received from the staff here! My car is perfect, exactly what I wanted. they were very helpful and got me in my new Jetta very quickly! Thanks guys! More

Great experience Great experience, excellent service, excellent car. Kevin help me a lot during this lease process, it was so easy. All questions were answered. I’m pr Great experience, excellent service, excellent car. Kevin help me a lot during this lease process, it was so easy. All questions were answered. I’m pretty sure I’ll be back next year. More