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Suburban Volkswagen of Troy

Troy, MI

4.2
150 Reviews
The Suburban Collection based in Troy, MI, offers an array of automotive solutions to retail and industry customers throughout Michigan. The company's 70+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning over 35 convenient dealership locations, AAA-approved auto repair, Suburban Auto Parts and eight Suburban Collision Center locations. We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer. If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Volkswagen of Troy.
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1804 Maplelawn Drive

Troy, MI

48084

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Showing 133 positive reviews

January 28, 2023

Excelent attention, they help me in getting me everything needed to put me on a new Taos More

by zvdiegoh
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Sirr, Jordan Argyle
Jan 28, 2023 -

Suburban Volkswagen of Troy responded

Diego, thank you again for your business. We appreciate the positive feedback & if you have any questions or concerns going forward, please feel free to reach out to us.

January 27, 2023

As always, the Suburban VW team was great - professional, friendly and knowing about the vehicles. Thanks. More

by MARY85
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Armin from Service, James Sirr, Jordan Argyle, Alex Palmateer
Jan 28, 2023 -

Suburban Volkswagen of Troy responded

Mary, we truly appreciate you for sticking with the VW family! Thank you for the positive feedback and for giving us the opportunity to earn your business. If you have any questions or concerns, please feel free to contact us, we will take care of you!

January 26, 2023

I had an excellent experience with Jordan and the staff here. I was greeted immediately and it was obvious how hard the team tries to work with your budget, while still getting you the best car for you, an More

by Mdmontgomery013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Sirr, Jordan Argyle, Alex Palmateer
Jan 26, 2023 -

Suburban Volkswagen of Troy responded

Glad to hear the feedback on your positive experience, Michael. If there’s anything we can do to help you moving forward, please let us know!

January 26, 2023

Such a wonderful experience. I was so well taken off. James knew all of the answers to the questions I had. All of the staff was friendly and very helpful! I’m More

by Jenniferbruce14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Faulkner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lull, James Sirr, Brandon Muraszewski, Drew Cholette, Jordan Argyle, Alex Palmateer
Jan 30, 2023 -

Suburban Volkswagen of Troy responded

Hi, we're happy you found our staff to be so supportive during your experience here at Suburban Volkswagen of Troy. If you have any further questions, please give us a call. We're always happy to help!

January 21, 2023

Jordan was a pleasure to work with. He worked hard to get us the payment we wanted. He kept in contact really well and sent us video updates with cars that came in stock. More

by ambrewsrt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Braspenninckx, Jordan Argyle
Jan 24, 2023 -

Suburban Volkswagen of Troy responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

August 03, 2022

Excellent service ! My truck was delivered on time and the process was very fast ! I'm very happy with my new car More

by Olgarm.rubio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamad Debs
Aug 04, 2022 -

Suburban Volkswagen of Troy responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 31, 2022

Mohamad Debs was very knowledgeable and helpful. We loved working with him on buying our new Mazda! More

by pampamcloughlin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamad Debs
Aug 02, 2022 -

Suburban Volkswagen of Troy responded

Congratulations on your purchase! We are pleased that our team could assist you. Thanks again for taking the time to leave us this information about your recent visit. Take care!

July 30, 2022

This was the easiest auto purchase I ever had. Mo was excellent walking me through the process. Like dealing with a friend. They did everything right. I couldn’t be more satisfied. I highly recomm More

by rbuggsr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamad Debs
Aug 02, 2022 -

Suburban Volkswagen of Troy responded

We are thrilled to read such positive feedback about Mo and your experience with him. Thank you and have a wonderful day! - Suburban Volkswagen of Troy team

July 17, 2022

Mo took care of me and gave me the time and attention I needed in order to make the right purchase. He was very thorough and going over the car and all the features that it offers. I would highly recommend More

by rankinla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamad Debs
Jul 23, 2022 -

Suburban Volkswagen of Troy responded

It's wonderful to hear that you had a satisfying experience with Mo! His attention to detail does not go unnoticed. We hope to see you soon!

July 15, 2022

Had a very positive experience at Surburban Mazda. The team were very helpful and responsive. Overall a great buying experience! More

by Moyanze
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamad Debs
Jul 23, 2022 -

Suburban Volkswagen of Troy responded

Thank you for sharing your positive feedback with us. We hope you are loving your new ride.

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