Suburban Volvo Cars

sales This is my second new car. From the management, to the sales team, and on down to the service department, the whole experience has been first class an This is my second new car. From the management, to the sales team, and on down to the service department, the whole experience has been first class and very professional. They do what they promise, which is a rare commodity these days. I highly recommend the Volvo brand, and this dealership in particular. A special mention to my salesman Bill, who has always gone the extra mile to help the experience be a first class one. More

My time with Kelly Kelly's back was turned when I walked in. She immediately greeted me and asked if she could help. When I informed her of the vehicles I was interested Kelly's back was turned when I walked in. She immediately greeted me and asked if she could help. When I informed her of the vehicles I was interested in, she began to tell me what I could get into them for. She was concerned about getting me a great deal and I would buy a vehicle from her as long as she's a salesperson. More

Purched used car In early January, 2016 my girlfriend Patricia was in search of a previously owned vehicle. I accompanied her to SUBURBAN VOLVO to inspect a vehicle w In early January, 2016 my girlfriend Patricia was in search of a previously owned vehicle. I accompanied her to SUBURBAN VOLVO to inspect a vehicle which SUBURBAN advertised. The vehicle was a BMW 325 ci convertible. Upon entering the dealership we were graciously met by sales person, JHIN HUR. Mr. Hur was professional and courteous. He escorted us to the rear area when Patricia examined the BMW. This was followed with a test drive. Upon returning to the dealership and discussing the vehicle with Mr. Hur we were joined by a sales manager, JAMES. Both Patricia and I were impressed with the BMW, the manner in which our questions were answered by both JHIN and JAMES and their professionalism. Further in discussion, James mentioned that a SAAB convertible was recently acquired and would be available shortly. The SAAB was viewed and test driven. There were a few minor issues which both JHIN and JAMES stated would be addressed. We returned two days later. All of the issues were resolved. Additionally we had discussion with the mechanic who corrected the issues. Long story short, Patricia purchased the SAAB and is extremely pleased with her purchase. Although I am the owner of a Cadillac, which I am very pleased with, I couldn't get the BMW out of my mind. Additionally, it weighted heavy on my mind, the professionalism of both JHIN and JAMES and the swift manner in which the issues with the SAAB were addressed. I returned two days later and purchased the BMW. I have only written a review only once before. I am no spring chicken am retired. I had dealt with with the public through out my previous career. I consider myself a good judge of character. I can honestly say that the professionalism of both JHIN and James have placed a major dent in the stereo type attitude many have of USED CAR SALES PEOPLE. I assure you that if I have any interest in purchasing another vehicle, I will be in contact with JHIN and JAMES at SUBURBAN! More

Stacy was awesome! Stacy was very helpful, knowledgeable, and accessible (even on her day off). Expectations were set very early on this transaction and the expectations Stacy was very helpful, knowledgeable, and accessible (even on her day off). Expectations were set very early on this transaction and the expectations were not only met but exceeded. Very satisfied with my purchase. More

Quick Transaction - and great experience! My husband and I recently worked with Tiffany, and she was amazing!! She did an excellent job of explaining all the features of the new vehicle as wel My husband and I recently worked with Tiffany, and she was amazing!! She did an excellent job of explaining all the features of the new vehicle as well as going over all of our leasing options, and she was very patient with us. We also made a quick decision to move forward with the car we wanted. She not only squeezed us in during a jam packed day over the holidays, but she also showed us as much care and attention as if we'd been working together for longer. She worked her schedule around and made everything happen quickly and smoothly. We are so happy with our experience in working with her and the care we leased, and will definitely look to work with her in the future. Thank you!! More

Best buying experience ever. My sales man David was unbelievably helpful and went way beyond to make my experience buying a new Volvo a great one. The manager Nick was also very My sales man David was unbelievably helpful and went way beyond to make my experience buying a new Volvo a great one. The manager Nick was also very easy to work with, the whole team was very enthusiastic answered every question I had, they made me feel like I was a very important customer. Suburban Volvo really knows how to take care of their customers, I recommend this dealership to anyone looking for a top notch vehicle. More

Top Notch Dealership All of the people there were so friendly to me. Jhin is incredibly outstanding to work with, so knowledgeable about the vehicles, and answered my rep All of the people there were so friendly to me. Jhin is incredibly outstanding to work with, so knowledgeable about the vehicles, and answered my repeated questions with a lot of patience :) I am really enjoying my new V60, and am learning new things about it every day! This is definitely the classiest, most high tech vehicle I have ever owned. I would like to extend a BIG thank you to Jhin for making this such an awesome experience!! Good bye to high pressure car salesmen; I'll be back to see Jhin when my lease is up!! More

Tiffany Pope was the BEST!!!! Highly Recommended - Tiffany was the very best. She was great to work with and very patient. She answered all my questions and followed-up on everyt Highly Recommended - Tiffany was the very best. She was great to work with and very patient. She answered all my questions and followed-up on everything. She was the greatest and I would highly recommend her. She is the Best!!!! More

Fantastic, & exciting Over all I had a great experience & left with the car of my dreams! I couldn't be happier. Jhin was outstanding & incredibly knowledgable. Thank you S Over all I had a great experience & left with the car of my dreams! I couldn't be happier. Jhin was outstanding & incredibly knowledgable. Thank you Suburban Volvo! More

Excellent experience obtaining a new car lease. Everyone was nicer and helpful at Suburban Volvo but Kelly Ashton takes the cake. She had me in her book of customers to call when it was time to get Everyone was nicer and helpful at Suburban Volvo but Kelly Ashton takes the cake. She had me in her book of customers to call when it was time to get out early from my previous lease and did what she could to get me a car with even a couple more options than my previous Volvo had, and it was the same price. Kelly is so excited about the car that it makes it difficult to turn down her recommendation. She is very knowledgeable about cars and what you should consider when shopping for a car. Nothing was a problem for her, and she bent over backwards to make it convenient for me to do my new car pick up when I took my other car to service. One of the keys were misplaced so Kelly mailed it to me so that I wouldn't have to make another trip out to the dealer. I would definitely use Kelly as a sales associate again when I'm ready for my next lease. More