Sullivan Brothers Toyota
Kingston, MA
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Bob was excellent as always. I brought in my husband's truck for an oil change, tire rotation and inspection sticker. It was a busy day at the dealer but he cleaned the headlight I brought in my husband's truck for an oil change, tire rotation and inspection sticker. It was a busy day at the dealer but he cleaned the headlights for me. Otherwise, it wouldn't have passed inspection. I spent time in the lounge having snacks, and watching the soccer game. Great job! More
Absolutely outstanding from start to finish! Mike Maynard was exceptional to work with as he built immediate rapport, took the time to listen, understand my needs, patiently answered questions , Mike Maynard was exceptional to work with as he built immediate rapport, took the time to listen, understand my needs, patiently answered questions , offered options, and NO PRESSURE! I’d didn’t spend hours finalizing the purchase because he was incredibly organized and efficient. Everyone in the dealership is friendly and creates and experience where you would want to go anywhere else. I will be servicing my car at Sullivan and the space is so accommodating with work space, kids area, and a place to just relax. I look forward to maintaining my relationship with Mike and Sullivan for all my car needs and highly recommend them! More
Darren Andrews, our salesperson, was awesome. This is our second time buying from Darren and have decided he’s our guy. He is forthcoming, honest and leaves you feeling taken care of without any This is our second time buying from Darren and have decided he’s our guy. He is forthcoming, honest and leaves you feeling taken care of without any type of pressure. I used to despise buying a car because it was so stressful. Darren has taken the stress out of buying and has made it a much more pleasurable experience. Go see Darren. Tell him Linda sent you! More
Great experience. Jake Eldredge was very patient and after many test drives found the right car for me. Each member of the staff was great to work with. Jake Eldredge was very patient and after many test drives found the right car for me. Each member of the staff was great to work with. More
Very easy to book for service and drop off my car. They're all very friendly and pleasant. I have had a great experience with my car purchase from them. They're all very friendly and pleasant. I have had a great experience with my car purchase from them. More
Transaction was Stress free. Best deals in the Country. I am an out of state buyer they handled everything A-Z Paul and Jack took care of all my concerns and answered all my ques Best deals in the Country. I am an out of state buyer they handled everything A-Z Paul and Jack took care of all my concerns and answered all my questions! Stand Up Car Dealership! The price and payment quoted was the price at the conclusion of the deal. No add ons no hidden fees! I even used there financing at 1,5% higher then my credit union.Because they made is so easy !! More
Buying a vehicle is almost always a miserable experience but from start to finish we didn’t feel conned and felt dealt with fairly. We had a trade as well and purchased a new truck. The salesman was persona but from start to finish we didn’t feel conned and felt dealt with fairly. We had a trade as well and purchased a new truck. The salesman was personable and we didn’t sit there half the day wheeling and dealing. Shout out to John Finlay. The finance guy was great also no heavy sales push but laid out and explained the options if we wanted them. Shout out to Jason Rezende. You won’t be disappointed going here. All the staff have a good happy vibe as well More
Love Sullivan. However, when car was ready, no one came out to tell, so I wasted an hour of my time before I checked to see what was going on. My car was right out However, when car was ready, no one came out to tell, so I wasted an hour of my time before I checked to see what was going on. My car was right out in the depart area the whole time. Also, I would not recommend the 5-piece maintenance package; it's a rip-off l! More

