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Sullivan Buick GMC

Ocala, FL

4.4
294 Reviews
The team at Sullivan Buick GMC would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Buick GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4000 SW College Rd

Ocala, FL

34474

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Showing 294 reviews

January 23, 2025

Devin was awesome deal with very knowledgeable with the programs, I have to say Zach was awesome to deal with also, he went over and beyond to make me happy.. Thanks very much time and patience. More

by dclavette6668
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ZACH ELLIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
DEVIN HAWES
5.0
This rating includes all reviews, with more weight given to recent reviews.
ANTHONY SINGH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carolyn
Jan 24, 2025 -

Sullivan Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that Devin and Zach provided you with such excellent service at Sullivan Buick GMC [Ocala, FL]. We appreciate your kind words and are glad they could help make your experience a great one. We look forward to seeing you again soon! Sincerely, Zachary Ellis Sales Manager

January 23, 2025

Given that this dealership is near The Villages, one of America's largest retirement communities, I would expect them to avoid trying to "scam" people. I am extremely disappointed with my experience at Sul More

by Bill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
ZACH ELLIS
1.0
This rating includes all reviews, with more weight given to recent reviews.
ANTHONY SINGH
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

Sullivan Buick GMC responded

We acknowledge your review and are currently looking into the events you’ve detailed.

Feb 04, 2025 -

Bill responded

Interesting response as if you were truely looking into the events detailed, one would think that it would involve actually talking to the person who it happened to which has not occurred. Zach Ellis has had 8+ months to show some proper business ettiquette and pick up a phone or respond to the basic ask in the emails, but he has chosen to show that he has zero business ettique and instead play dumb and proves he lacks any business ettique. He also gave a false answer to a thrid party persoan about this jsut proves he is trying to cover somthing up in this situation. Again my advice is to completly avoid this dealership and their employees.

January 23, 2025

It was an awesome experience and would definitely recommend it to friends and family. Management and staff were amazing More

by ostalaza0076
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ZACH ELLIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
ANTHONY SINGH
5.0
This rating includes all reviews, with more weight given to recent reviews.
HALIE WILDER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Sullivan Buick GMC responded

Thank you for your fantastic review! We at Sullivan Buick GMC [Ocala, FL] are thrilled to hear you had an awesome experience and that our management and staff made a positive impression. We truly appreciate your recommendation to friends and family. We look forward to seeing you again soon! Sincerely, Zachary Ellis Sales Manager

January 22, 2025

Wait time was too long, just routine maintenance done. It was a professional experience as usual. More

by JDGBAKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Jan 22, 2025 -

Sullivan Buick GMC responded

Thank you for your feedback! We appreciate your understanding regarding the wait time during your routine maintenance at Sullivan Buick GMC [Ocala, FL]. It's great to hear that you had a professional experience. Your input helps us continue to improve, and we hope to serve you even better in the future. Please feel free to reach out if you have any concerns or suggestions. We look forward to your next visit! Sincerely, The Sullivan Buick GMC Team

January 22, 2025

Everyone at Sullivan made our buying experience wonderful Princess was a pleasure to deal with and Mr Hawkins the manager was very friendly and helpful, no one was pushy they were all friendly and helpful More

by OTW21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
PRINCESS MERCEDES
5.0
This rating includes all reviews, with more weight given to recent reviews.
CHARLIE HAWKINS
5.0
This rating includes all reviews, with more weight given to recent reviews.
ANTHONY SINGH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Sullivan Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you had a wonderful buying experience at Sullivan Buick GMC [Ocala, FL]. It's fantastic to know that Princess and Mr. Hawkins provided you with friendly and helpful service. We appreciate your feedback and hope to see you again soon! Sincerely, Zachary Ellis Sales Manager

January 21, 2025

The purchase experience was as smooth as one can be. Rich bowker went out of his way to accommodate my wants and needs. Everyone at the dealership was friendly, professional, and helpful. Very happy. More

by dkdaniels380
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
RICH BOUKER
5.0
This rating includes all reviews, with more weight given to recent reviews.
ZACH ELLIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
ANTHONY SINGH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Sullivan Buick GMC responded

Thank you for your fantastic review! We're thrilled to hear that your purchase experience at Sullivan Buick GMC [Ocala, FL] was so smooth. It’s great to know that Rich and our team were able to accommodate your needs and provide exceptional service. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Sullivan Buick GMC Team

January 19, 2025

It is a professional experience. My service advisor Joe Sardisco takes my keys goes over what is to be done keeps me advised and takes care of every detail. When car is done he t More

by dbarborek2132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sardisco
Jan 20, 2025 -

Sullivan Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear about your positive experience with Joe and the detailed service he provided. At Sullivan Buick GMC [Ocala, FL], we strive to keep our customers informed and satisfied throughout the process. We appreciate your kind words and look forward to seeing you again for your next visit! Sincerely, The Sullivan Buick GMC Team

January 19, 2025

The sales person Joe Delprete was great, very helpful, courteous. Things went well, a great team! More

by fballak46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JOE DELPRETE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Sullivan Buick GMC responded

Thank you for the wonderful feedback! We're thrilled to hear that Joe Delprete and our team at Sullivan Buick GMC [Ocala, FL] provided you with excellent service. We appreciate your kind words and hope to see you again soon. Enjoy your new vehicle! Sincerely, Zachary Ellis Sales Manager

January 16, 2025

Princess —great, not pushy, very helpful. You should give her a raise. Anthony great. I always feel we could do better on trade-in values but overall very happy. More

by jethro.fife
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
PRINCESS MERCEDES
5.0
This rating includes all reviews, with more weight given to recent reviews.
ANTHONY SINGH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Sullivan Buick GMC responded

Thank you for sharing your feedback. I'm glad to hear that you found Princess and Anthony helpful during your visit at Sullivan Buick GMC. I appreciate your input on trade-in values and I am pleased to know you are overall happy with your experience. If you have any more feedback or questions, please feel free to contact me. I look forward to seeing you again. Sincerely, Zachary Ellis Sales Manager

January 14, 2025

The staff are always very courteous and professional in the Service department. The waiting room is always clean More

by TCHIS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHARLIE HAWKINS
5.0
This rating includes all reviews, with more weight given to recent reviews.
KENNY HUNTER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Sullivan Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you find our Service department staff courteous and professional, and that you appreciate our clean waiting room. At Sullivan Buick GMC, we strive to create a positive experience for all our customers. We look forward to seeing you again soon! Sincerely, The Sullivan Buick GMC Team

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