Arlington Heights Buick GMC

I want to say thank you about service! It’s was very good about all! It’s was very good about all! More

The dealership is the best dealership ever. The customer service at this dealership should be acknowledged for always being very cautious and friendly towards me.. I want to to acknowledge the The customer service at this dealership should be acknowledged for always being very cautious and friendly towards me.. I want to to acknowledge the acknowledge this, the following people Shelley Barr, Mike O, and Nicolette G for all their help. They are the best. More

Everyone is Extremely professional and easy to work with. Victor made our whole experience amazing and got me the exact car I was looking for. Definitely will be back Victor made our whole experience amazing and got me the exact car I was looking for. Definitely will be back More

Great atmosphere and most importantly great people. Made my first experience buying a car an enjoyable one. Made my first experience buying a car an enjoyable one. More

Ceaser Martínez did such an excellent job with providing a great experience! We were able to get a great offer on our new car and we would definitely talk to him again to buy another car someday! a great experience! We were able to get a great offer on our new car and we would definitely talk to him again to buy another car someday! More

5-Star experience from the moment we arrived! Cesar and Mike provided great customer service, they answered all my questions and concerns very clearly making me feel very comfortable with the pur Cesar and Mike provided great customer service, they answered all my questions and concerns very clearly making me feel very comfortable with the purchase of my vehicle! Exceptional Service from all the team! More

I’m very pleased with my service. Cesaaer is one of the best sales person I have ever worked with. He cares about the customer and their safety. I would recommend him and your busines Cesaaer is one of the best sales person I have ever worked with. He cares about the customer and their safety. I would recommend him and your business without hesitation. I love my new car. More

Victor was great to work with on purchase of used vehicle. Full customer services, quick responses and took the time on making a special purchase! vehicle. Full customer services, quick responses and took the time on making a special purchase! More

Shelly took her time with us we totally appreciated it, She is a one in a million She is a one in a million More

If I could give this place negative starts I would. I would not recommend this dealership. The car they sold me gave me repeated mechanical problems over the three years I owned it, and my experiences I would not recommend this dealership. The car they sold me gave me repeated mechanical problems over the three years I owned it, and my experiences with both service and sales were incredibly frustrating. I once waited about nine hours for an engine-light issue that was supposedly “fixed,” only to have to come back because it wasn’t. The second time, manager Mike argued with me that the repair had been done correctly, despite another employee agreeing it had not, and I still ended up waiting another three hours. He also told me to ask for him the second around, I did, he dismissed me completely and I had to get the owner involved to get his attention. Embarrassing. Later, when I brought the car back to sell, Kevin was openly rude. While I was standing there, I heard him tell the used-car manager, “Yeah, I don’t like anything about the car either. That’s what I was thinking,” which was pretty rich considering this dealership sold me the car in the first place. He also said, “Oh, the girl is back,” and later told me, “Hopefully the next person treats it better than you did.” Mind you he’s works in the SALES department. So what was he doing behind the counter at the used-car department calling their manager talking badly about my car in front of me you ask? No clue. He thinks he’s a hot shot when he’s truly just another condescending salesman with zero people skills. Another embarrassing moment for this dealership. Mark in service was great, but unfortunately he was the exception. Overall, I felt dismissed, talked down to, and disrespected multiple times. I would not return and be aware if you’re a woman. More