Arlington Heights Buick GMC
Arlington Heights, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I’m very pleased with my service. Cesaaer is one of the best sales person I have ever worked with. He cares about the customer and their safety. I would recommend him and your busines Cesaaer is one of the best sales person I have ever worked with. He cares about the customer and their safety. I would recommend him and your business without hesitation. I love my new car. More
Victor was great to work with on purchase of used vehicle. Full customer services, quick responses and took the time on making a special purchase! vehicle. Full customer services, quick responses and took the time on making a special purchase! More
Shelly took her time with us we totally appreciated it, She is a one in a million She is a one in a million More
If I could give this place negative starts I would. I would not recommend this dealership. The car they sold me gave me repeated mechanical problems over the three years I owned it, and my experiences I would not recommend this dealership. The car they sold me gave me repeated mechanical problems over the three years I owned it, and my experiences with both service and sales were incredibly frustrating. I once waited about nine hours for an engine-light issue that was supposedly “fixed,” only to have to come back because it wasn’t. The second time, manager Mike argued with me that the repair had been done correctly, despite another employee agreeing it had not, and I still ended up waiting another three hours. He also told me to ask for him the second around, I did, he dismissed me completely and I had to get the owner involved to get his attention. Embarrassing. Later, when I brought the car back to sell, Kevin was openly rude. While I was standing there, I heard him tell the used-car manager, “Yeah, I don’t like anything about the car either. That’s what I was thinking,” which was pretty rich considering this dealership sold me the car in the first place. He also said, “Oh, the girl is back,” and later told me, “Hopefully the next person treats it better than you did.” Mind you he’s works in the SALES department. So what was he doing behind the counter at the used-car department calling their manager talking badly about my car in front of me you ask? No clue. He thinks he’s a hot shot when he’s truly just another condescending salesman with zero people skills. Another embarrassing moment for this dealership. Mark in service was great, but unfortunately he was the exception. Overall, I felt dismissed, talked down to, and disrespected multiple times. I would not return and be aware if you’re a woman. More
Great experience of buying the car here Aleksei was amazing. Gave me the best deal 0% APR for amazing truck. amazing. Gave me the best deal 0% APR for amazing truck. More
The purchasing process was seamless. Great salesman, sales team, GM, Finance Manager & service department. I plan to purchase again in the near future. Great salesman, sales team, GM, Finance Manager & service department. I plan to purchase again in the near future. More
Ceaser was great to work with made the transaction smooth and easy would recommend him !!! and easy would recommend him !!! More
The dealership did a great job hiring Victor. Victor is a great asset to the dealership. Victor is a great asset to the dealership. More
She is wonderful! Very good at communicating and making sure customers are comfortable making a decision. Very good at communicating and making sure customers are comfortable making a decision. More
Nice selection of vehicles to choose from. Cesar Martinez was very helpful and knowledgeable about the different models. Cesar went above and beyond to get us the best deal possible. We have p Cesar Martinez was very helpful and knowledgeable about the different models. Cesar went above and beyond to get us the best deal possible. We have purchased multiple vehicles from this dealer and would definitely go back. More






































