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Sullivan Cadillac

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.6
783 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4040 SW College Rd

Ocala, FL

34474

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Showing 783 reviews

December 07, 2024

I love everything about the dealership, and I love my car . When I was in there for service the labor charges were ridiculous! Over $800.00!!!! More

by ageeraerts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Dec 09, 2024 -

Sullivan Cadillac responded

Thank you for your feedback! We're glad to hear that you love everything about Sullivan Cadillac and your car as well. We understand that labor charges can sometimes feel overwhelming. Your concerns are important to us, and we appreciate your input. If you have any further questions or would like to discuss your experience, please feel free to reach out. We look forward to seeing you again! Sincerely, The Sullivan Cadillac Team

December 07, 2024

Edwin was great,got the job done. Great person knows his business. He was on top of his game . Give a raise. More

by BOBBY0070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Staff in general are great
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Dec 09, 2024 -

Sullivan Cadillac responded

Thank you for your wonderful feedback about your experience at Sullivan Cadillac! We're thrilled to hear that you had such a positive interaction and that Edwin impressed you with his knowledge and dedication. We appreciate your suggestion, and we’ll be sure to recognize his hard work. We look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

December 06, 2024

Estefania took care of everything. After my last service experience I was disappointed and admittedly in a show me state. I was given Estefanias name by Bob Vitrano and he was right. More

by WCC4295
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2024 -

Sullivan Cadillac responded

Thank you for your kind words! We're thrilled to hear that Estefania provided you with an excellent experience at Sullivan Cadillac. It's wonderful to know that Bob's recommendation was helpful. We appreciate your feedback, and we look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

December 06, 2024

Ronnie was our salesman. He did a wonderful job with our sale. We are very happy with him and the willingness. Of the dealership to listen to us. More

by BETTYFJONES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2024 -

Sullivan Cadillac responded

Thank you for your wonderful review! We're thrilled to hear that Ronnie provided you with excellent service during your sale at Sullivan Cadillac. We appreciate your kind words about our team's willingness to listen to your needs. We hope to see you again soon! Sincerely, The Sullivan Cadillac Team

December 04, 2024

Bob was very professional, knowledgeable, & friendly. I would recommend my family & friends to him & Sullivan Cadillac. Great experience! More

by Dee
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

Sullivan Cadillac responded

Thank you, Dee, for your wonderful review! We truly appreciate your kind words about our team and are thrilled to hear you had a great experience at Sullivan Cadillac. Your recommendation means a lot to us, and we look forward to serving you and your family and friends in the future! Sincerely, The Sullivan Cadillac Team

December 03, 2024

I generally have had great experiences with Sullivan. This time was an exception. Was scheduled for a 9 AM service to be picked up at my home. No one showed up, nor did we get a call. I called to spe More

by thomas.g.butler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
General
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Dec 04, 2024 -

Sullivan Cadillac responded

Thank you for sharing your experience with us, Thomas. We appreciate your loyalty and are glad to hear that your service was great once you arrived at Sullivan Cadillac. We understand the frustration of the missed pickup and not receiving a call back, and your feedback is valuable for us to improve our communication. If you have further concerns or suggestions, please feel free to reach out directly. We look forward to serving you better next time. Sincerely, The Sullivan Cadillac Team

December 03, 2024

Edwin and Chuck E. Are outstanding service and auto repair technician. Thank you. Very professional. More

by JPTLEE504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin and Chuck E
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Dec 04, 2024 -

Sullivan Cadillac responded

Thank you for your wonderful review! We're thrilled to hear that our team provided you with outstanding service and professionalism. At Sullivan Cadillac, we always strive to ensure our customers have a great experience. We look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

December 02, 2024

Joey was an awesome salesperson. He answered all of my questions and was friendly and personable. I live in Alachua, and he offered to deliver my car and complete the paperwork in Al More

by alice.m.lindner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Frampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

Sullivan Cadillac responded

Thank you, Alice, for your wonderful review! We're thrilled to hear that Joey provided you with excellent service and made your car-buying experience seamless. It's great to know that you appreciate our commitment to customer service at Sullivan Cadillac. We look forward to seeing you again and hope you enjoy your new vehicle! Sincerely, The Sullivan Cadillac Team

December 02, 2024

We have purchased 4 vehicles from the Sullivan Group in Ocala and are very pleased with each purchase. We have sent family members there and they purchased vehicles. Excellent dealership. More

by ccounts
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Frampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

Sullivan Cadillac responded

Thank you for your wonderful review! We're thrilled to hear that you've had such positive experiences with Sullivan Cadillac and that you've chosen us for multiple vehicle purchases. Your trust in us and referrals to family mean a lot. We look forward to serving you again in the future. Safe travels in your new vehicles! Sincerely, The Sullivan Cadillac Team

December 02, 2024

Excellent service as always! Love that you have drop off service, allows me to get all of my errands done! More

by leahdodge4837
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Driver that took me did t know his name, but also Stephanie in service!
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Dec 04, 2024 -

Sullivan Cadillac responded

Thank you so much for your kind words! We're thrilled to hear that you love our drop-off service and that it helps you manage your errands more conveniently. At Sullivan Cadillac, we strive to provide excellent service to all our customers. We look forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team

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