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Sullivan Cadillac

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.7
1,086 Reviews
At Sullivan Cadillac, we bring the exact standard of Cadillac excellence directly to Marion County. Built by trust and powered by community, our dealership is a foundational pillar of Central Florida and a premier destination within the Sullivan Automotive Group. We operate on a simple promise: delivering an elite, client-centric luxury experience centered around your time, your preferences, and your absolute peace of mind.
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4040 SW College Rd

Ocala, FL

34474

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Showing 1,086 reviews

June 07, 2026

Great staff and great service. Thank you. Always helpful when there is a problem. Thanks More

by pcambers
Recommend Dealer
Yes
Employees Worked With
Edwin Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Mejia
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Jun 08, 2026 -

Sullivan Cadillac responded

Thank you for your kind words! We appreciate you taking the time to share your positive experience with our staff and service at Sullivan Cadillac. Our team is always here to help, so feel free to reach out whenever you need assistance. We look forward to seeing you again! Sincerely, The Sullivan Cadillac Team

June 07, 2026

Great service very well informed. Reasonable cost as quoted. Everything was done as expected no surprises. More

by swilson477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful feedback! We are pleased to hear that you experienced great service at Sullivan Cadillac and that everything met your expectations. Our team strives to provide clear communication and reasonable costs, so it's fantastic to know we delivered on that. We look forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team

June 06, 2026

Easy and time saving when I can just drop off the vehicles and they call me when they are done. More

by davidrosser777
Recommend Dealer
Yes
Employees Worked With
Edwin Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Mejia
Report | Print
Jun 06, 2026 -

Sullivan Cadillac responded

Thank you for your kind words, David! We’re delighted to hear that your experience with Sullivan Cadillac was easy and time-saving. Our team is here to ensure that everything runs smoothly for you. We look forward to assisting you again soon! Sincerely, The Sullivan Cadillac Team

June 06, 2026

Very good Very friendly very knowledgeable work with us very well. Gave us great experience. More

by montgomerydarren2
Recommend Dealer
Yes
Employees Worked With
Haley
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Jun 06, 2026 -

Sullivan Cadillac responded

Thank you for your fantastic review, Darren! We truly appreciate your kind words about the friendly and knowledgeable team at Sullivan Cadillac. We're thrilled to hear that you had such a great experience with us. We look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

June 04, 2026

Was very pleased with the service your people did on my car. Drives great.. I would never go to anyone else for service on my car. Edwin kept me informed as the work was being done. Thank you. More

by Greatcadi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandy Corbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Mennenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review! We’re glad to hear that you were pleased with the service our team provided on your car. It’s fantastic to know that Edwin kept you informed throughout the process. We truly appreciate your loyalty and look forward to seeing you again for your future service needs! Sincerely, The Sullivan Cadillac Team

June 04, 2026

i always go to this dealer. found to be fair and honest with me. do nice work and also a nice car wash. More

by pbarkow352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2026 -

Sullivan Cadillac responded

Thank you for your kind words! It's great to hear that you find Sullivan Cadillac to be fair and honest. We take pride in our work, and it's great to know you appreciate the car wash as well. We look forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team

June 02, 2026

Walked us thru the process , took care of all the paperwork in timely fashion. Thank you Tim More

by apexarena7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2026 -

Sullivan Cadillac responded

Thank you for your fantastic review! We’re glad to hear that Tim walked you through the process and took care of all the paperwork in a timely fashion. Our team appreciates your feedback, and we look forward to seeing you again at Sullivan Cadillac! Sincerely, The Sullivan Cadillac Team

June 01, 2026

Timely completion of service waiting area clean and comfortable Online appointment option makes it easy to schedule service More

by lorichale
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Estefania Adaro
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Jun 01, 2026 -

Sullivan Cadillac responded

Thank you for your feedback, Lorichale! We truly appreciate you taking the time to share your experience with Sullivan Cadillac. We’re glad to hear that your service was completed in a timely manner and that you found our waiting area clean and comfortable. It’s also great to know that our online appointment system made scheduling easy for you. If there’s anything we can do to make your future visits even better, we’d love to hear your suggestions. Our team looks forward to welcoming you back again soon! Sincerely, The Sullivan Cadillac Team

May 30, 2026

Very good! Overall my experience with the dealership was very good!! My only concern was that the service people who returned my car to me after being serviced More

by ROMAYNEBAKER
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Estefania Adaro
Report | Print
May 31, 2026 -

Sullivan Cadillac responded

Thank you for sharing your experience with us. We're glad to hear that your overall experience at Sullivan Cadillac was very good. We appreciate your feedback regarding the alternator light and the service costs, as it helps us maintain our standards. Please feel free to reach out to us directly so we can discuss your concerns further. We look forward to assisting you again. Sincerely, The Sullivan Cadillac Team

May 30, 2026

Won't fix my window under bumper to bumper warranty. Cadillac rep said it is not covered and window will not leak. He would submit a case to Cadillac and call me to let me know the findings. Bumper to b More

by rhartness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edwin Mejia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Estefania Adaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2026 -

Sullivan Cadillac responded

Thank you for sharing your experience with us. We understand your concerns regarding the window issue and the coverage of your bumper-to-bumper warranty. It's important to us that our customers feel supported, and we appreciate your feedback. Please reach out to us directly at Sullivan Cadillac, so our team can assist you further and provide clarity regarding your warranty. We value your satisfaction and aim to address your concerns. Sincerely, The Sullivan Cadillac Team

May 30, 2026 -

rhartness responded

The Cadillac rep was submitting a case on this problem and was to call me on results. Has not ever contacted me. worthless

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