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Sullivan Cadillac

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.7
1,186 Reviews
At Sullivan Cadillac, we bring the exact standard of Cadillac excellence directly to Marion County. Built by trust and powered by community, our dealership is a foundational pillar of Central Florida and a premier destination within the Sullivan Automotive Group. We operate on a simple promise: delivering an elite, client-centric luxury experience centered around your time, your preferences, and your absolute peace of mind.
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4040 SW College Rd

Ocala, FL

34474

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Showing 1,186 reviews

August 29, 2026

Great salemanship representing the brand. Serviice dept outstandkng.would highly recommend to others. Have great staff More

by febingered
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2026 -

Sullivan Cadillac responded

Thank you for your amazing review! We’re happy to hear that you had a great experience with our sales team and that our service department made a positive impression. Your recommendation means a lot to us at Sullivan Cadillac. We look forward to seeing you again and assisting you in the future! Sincerely, The Sullivan Cadillac Team

August 29, 2026

Reliable and fast service. Waiting area has beverages and snacks making the waiting time enjoyable. More

by cyrettek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 29, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review! We’re thrilled to hear that you enjoyed our reliable and fast service at Sullivan Cadillac. It’s great to know that our waiting area made your time with us more enjoyable. We appreciate your feedback and look forward to serving you again soon! Sincerely, The Sullivan Cadillac Team

August 28, 2026

Professional service. Explained everything. Keeps customer informed on what service needs to be done to keep your vehicle running efficiently More

by daburlingame
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Galarza
Print
Aug 28, 2026 -

Sullivan Cadillac responded

Thank you for your kind review! We’re thrilled to know you had a positive experience with our professional service at Sullivan Cadillac. Keeping our customers informed and ensuring their vehicles run efficiently is our top priority. We look forward to seeing you again for your future needs! Sincerely, The Sullivan Cadillac Team

August 28, 2026

They are amazing people and this was an amazing place. I love working with the people at Sullivan More

by kevin.galarza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 28, 2026 -

Sullivan Cadillac responded

Thank you, Kevin! We’re glad you had such a positive experience working with our team at Sullivan Cadillac. We appreciate your kind words and look forward to serving you again soon. Sincerely, The Sullivan Cadillac Team

August 28, 2026

appt on time, no waiting, 2 issues, 1 checked out OK, part ordered for other More

by mwaynebailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Galarza
Print
Aug 28, 2026 -

Sullivan Cadillac responded

Thank you for your review, Wayne! We’re happy your appointment was on time and that we could get your concerns checked out. We appreciate your business and look forward to seeing you again at Sullivan Cadillac! Sincerely, The Sullivan Cadillac Team

August 27, 2026

John is terrific to work with--kept me informed as the work on our XT5 was progressing. Offered to show me around the service bay and explain how work was scheduled and completed. Very thorough and prof More

by sfaller50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 28, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with John during the service of your Cadillac XT5. Our team at Sullivan Cadillac strives to provide thorough and professional service, and it’s fantastic to know that John kept you informed throughout the process. We appreciate your feedback and look forward to seeing you again! Sincerely, The Sullivan Cadillac Team

August 27, 2026

This is the second car I purchased from Sullivan Cadillac, the service department is great as well as the sales department. More

by christinewalker352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 28, 2026 -

Sullivan Cadillac responded

Thank you for your kind words, Christine! We appreciate your loyalty and are thrilled to hear that you've had a great experience with both our sales and service departments at Sullivan Cadillac. Our team looks forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

August 27, 2026

Kevin was great. Service Department found and took care of the issue. Very accommodating. Best service department we have found in Ocala. More

by karen7259
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Print
Aug 27, 2026 -

Sullivan Cadillac responded

Thank you for your kind words, Karen! We are thrilled to hear that Kevin and our Service Department were able to assist you effectively. At Sullivan Cadillac, we strive to provide the best service possible, and your feedback reassures us that we are on the right track. We look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

August 27, 2026

Excellent service. Went out of her way to accommodate me. Everything that needed to be done, was done in a timely manner. More

by b.o.d.0923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 27, 2026 -

Sullivan Cadillac responded

Thank you for your fantastic review! We’re glad to hear that you received excellent service and that our team went out of their way to accommodate you. At Sullivan Cadillac, we strive to provide timely and efficient service to all our customers. We hope to see you again soon! Sincerely, The Sullivan Cadillac Team

August 26, 2026

It was clean and neat. I got to meet the Manager Joey when I first arrived. Erik was polite and knowledgeable as he was introduced as my sales associate. More

by sharonj120
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Frampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 26, 2026 -

Sullivan Cadillac responded

Thank you for your feedback, Sharon! It's great to know you found Sullivan Cadillac clean and neat, and that you had a positive experience meeting our Manager, Joey, and Erik, your sales associate. We strive to provide a welcoming environment and knowledgeable service to all our customers. We look forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team

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