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Sullivan Cadillac

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.7
1,266 Reviews
At Sullivan Cadillac, we bring the exact standard of Cadillac excellence directly to Marion County. Built by trust and powered by community, our dealership is a foundational pillar of Central Florida and a premier destination within the Sullivan Automotive Group. We operate on a simple promise: delivering an elite, client-centric luxury experience centered around your time, your preferences, and your absolute peace of mind.
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4040 SW College Rd

Ocala, FL

34474

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Showing 1,266 reviews

October 31, 2026

The entire experience was terrible. The only thing positive was the service manager coming through and getting me a loaner so I was able to pick my kids up from school. I had an 8am app More

by A.genever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Galarza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Szlachetka
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2026 -

Sullivan Cadillac responded

Thank you for sharing your experience with us. We understand that the delays in servicing your vehicle were frustrating, and your feedback is appreciated. We're glad to hear that our service manager was able to assist you with a loaner vehicle during this time. At Sullivan Cadillac, our team strives to provide efficient service, and your input helps us improve. If you would like to discuss this further, please feel free to reach out to us directly. We value your business and hope to provide you with a better experience in the future. Sincerely, The Sullivan Cadillac Team

October 30, 2026

Bought a used Jeep, Somethings needed done before the purchase. But weren't, had to take it back 2 times. But they corrected the problems More

by Pequeainc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timmy Phillips
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2026 -

Sullivan Cadillac responded

Thank you for your feedback. We appreciate you choosing Sullivan Cadillac for your Jeep purchase. We're glad to hear that we were able to address the issues you encountered, and we apologize for any inconvenience caused by the initial oversight. Your experience is important to us, and we’re always here to ensure your satisfaction. If you have any further concerns or need assistance, please don't hesitate to reach out. We look forward to serving you again! Sincerely, The Sullivan Cadillac Team

October 30, 2026

Everyone was kind, thorough and knowledgeable. There was no pressure and the easiest process ever. More

by lmcclure230
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timmy Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 30, 2026 -

Sullivan Cadillac responded

Thank you for your kind words! We’re happy to hear that you found the process at Sullivan Cadillac to be easy and pressure-free. Our team takes pride in providing knowledgeable service, and we truly appreciate your feedback. We hope to see you again soon! Sincerely, The Sullivan Cadillac Team

October 29, 2026

Some concerns answered Some not. Front turn lamp out and no acknowledgement or estimate. Prices seemed high for tires even with buy 3 get 4rth free. More

by CLSEIBEL11
Recommend Dealer
No
Employees Worked With
Kevin Galarza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Galarza
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Oct 30, 2026 -

Sullivan Cadillac responded

Thank you for your feedback. We appreciate your concerns regarding the front turn lamp and the pricing on tires. We strive to provide clear communication and competitive pricing at Sullivan Cadillac. Please reach out to us directly so we can discuss your specific issues in greater detail and provide a better experience. Your input helps us improve, and we hope to assist you further. Sincerely, The Sullivan Cadillac Team

October 29, 2026

Sullivan Cadillac is our dealership of choice. Timmy Phillips recently sold us a 2024 Chevrolet Corvette Stingray 2LT and we were very pleased with the experience. He was very helpful in meeting o More

by Ana.mccrink
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timmy Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 30, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review, Ana! We’re glad to hear that you had a great experience with Timmy Phillips at Sullivan Cadillac, especially with your new 2024 Chevrolet Corvette Stingray 2LT. We appreciate your commitment to recommending us for future sales and servicing. We look forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team

October 28, 2026

I think it is a great dealership. I bought a used Jeep there. The salesman wasn't wonderful, but the dealership made everything right! More

by Pequeainc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timmy Phillips
1.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 29, 2026 -

Sullivan Cadillac responded

Thank you for your feedback! We’re glad to hear you think Sullivan Cadillac is a great dealership and that you found a used Jeep that you like. We appreciate your understanding regarding your sales experience and are pleased that we could make things right for you. If you have any further questions or need assistance, please feel free to reach out. We hope to see you again soon! Sincerely, The Sullivan Cadillac Team

October 28, 2026

This is a well established dealership in ocala . They get the best trade ins and local returning customers . I gave it a 4 out of 5 just bc they could improve on amenities for the guests . Most i More

by SR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timmy Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 28, 2026 -

Sullivan Cadillac responded

Thank you for your feedback! We appreciate your kind words about Sullivan Cadillac and are glad to hear that we delivered on your expectations. We also value your insights regarding our amenities and will take them into consideration for future improvements. We hope to see you again soon! Sincerely, The Sullivan Cadillac Team

October 26, 2026

Everyone is alway very helpful and nice. 9 If I have a problem with my car they take care of the problem. More

by bhuff1938
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Estefania Adaro
Print
Oct 27, 2026 -

Sullivan Cadillac responded

Thank you for your feedback! We’re happy to hear you find our team at Sullivan Cadillac helpful and nice. Your satisfaction is our priority, and it's great to know we’ve been able to take care of any problems with your car. We look forward to seeing you again! Sincerely, The Sullivan Cadillac Team

October 26, 2026

Always a pleasure to work with John Sandiford in service. Since we are from Gainesville, always has a service vehicle to use while ours is being worked on. More

by lincolndl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 26, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review! We truly appreciate your kind words about John and are glad to hear that you have such a positive experience with our service team at Sullivan Cadillac. It's great to know that the service vehicle helps make your visits from Gainesville more convenient. We look forward to seeing you again! Sincerely, The Sullivan Cadillac Team

October 25, 2026

Ronnie and Estefania are our go to people at Sullivans. They are always helpful and knowledgeable. Our loyality to Sullivans will always be there because of the people that are willing to be there for us. More

by islandstream01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 26, 2026 -

Sullivan Cadillac responded

Thank you for your feedback! We’re pleased to hear Ronnie and Estefania have provided you with such great service at Sullivan Cadillac. Our team takes pride in being helpful and knowledgeable, and it's rewarding to know that our efforts have earned your loyalty. We appreciate your kind words about our staff and look forward to serving you again! Sincerely, The Sullivan Cadillac Team

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