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Sullivan Cadillac

Ocala, FL

4.6
1,059 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4040 SW College Rd

Ocala, FL

34474

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Showing 1,059 reviews

April 19, 2026

This was our first time using Sullivan Service, having it FREE was a pleasant surprise! More

by RENEA321
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review, Renea! We're thrilled to hear that your first experience with Sullivan Cadillac's service was a pleasant surprise. It’s always our goal to provide exceptional service, and we truly appreciate your feedback. We would appreciate any suggestions you may have to make your future experience even better. Our team looks forward to welcoming you back for your next visit! Sincerely, The Sullivan Cadillac Team

April 17, 2026

Fast, efficient, professional service on purchase of new truck. Highly recommend. Did not play games other dealerships will do. More

by COBBLPOT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2026 -

Sullivan Cadillac responded

Thank you so much for your kind words! We’re happy to hear that you had a positive experience with the purchase of your new truck at Sullivan Cadillac. Our team strives to provide fast, efficient, and professional service without the hassle. Your recommendation is appreciated, and we look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

April 17, 2026

I buy a vehicle, average every two years, and James Betancourt is the first salesperson to actually go over all the cars amenities. Kudos to him and the Dealership More

by fergsent
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review! We appreciate your kudos to James for providing exceptional service and thoroughly going over all the amenities of your vehicle. At Sullivan Cadillac, we strive to ensure our customers have a great experience, and it's fantastic to know that you felt that during your visit. We look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

April 16, 2026

Stephanie is a great employee. She helped us to resolve a couple issues with our vehicles and was a pleasure to work with. More

by adoane02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2026 -

Sullivan Cadillac responded

Thank you for your kind words about Stephanie! We’re glad to hear she helped you resolve issues with your vehicles and that you enjoyed working with her. We look forward to assisting you on your next visit! Sincerely, The Sullivan Cadillac Team

April 16, 2026

Amazing service advisor and great help! !! Glad I moved to a dealer with a great service group. More

by wallyandellen2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2026 -

Sullivan Cadillac responded

Thank you for your kind words, Wally and Ellen! We're glad to hear that you had an amazing experience with our service team at Sullivan Cadillac. We appreciate your trust in us and are glad you've chosen to be part of our community. Looking forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

April 14, 2026

Great communication. Price was as quoted. vehicle was ready when promised. Never have been let down by this dealership. More

by SCOTT@SCOTTSRECREATION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2026 -

Sullivan Cadillac responded

Thank you for your review, Scott! We're happy to hear you had a positive experience with us at Sullivan Cadillac. It's great to know that our communication and commitment to delivering on our promises met your expectations. We appreciate your loyalty and look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

April 12, 2026

Service immediately identified problem with TPMS. in 1 tire of my 2019 XT4. Since tires were getting old, it made sense to get all new tires right away. They also replaced aging break fluid. Only conc More

by BARDAR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Betancourt
Apr 12, 2026 -

Sullivan Cadillac responded

Thank you for taking the time to share your experience at Sullivan Cadillac, Barry! We’re glad to hear that our service team promptly identified the issue with your TPMS and that you decided to invest in new tires for your 2019 Cadillac XT4. It’s great to know that you enjoyed browsing our lot and had a wonderful interaction with James Betancourt. We appreciate your thoughts on the potential trade-in for your vehicle and your interest in the 2025 Cadillac CT4. Please feel free to reach out to us directly to discuss this further. We look forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team

April 11, 2026

Hands down the quickest service we've ever had. Tire rotation and oil / filter change were done in an hour from the time we dropped the car off. This was at 11:30am too. More

by DrStevenShaw
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review, Steven! We’re thrilled to hear you experienced quick and efficient service at Sullivan Cadillac. Providing timely care is always a priority, and it’s great to know your expectations were met. We look forward to seeing you again for your next maintenance visit! Sincerely, The Sullivan Cadillac Team

April 10, 2026

The customer service is great. They assess your car quickly. The technicians are very knowledgeable. More

by BOOBOOZ28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2026 -

Sullivan Cadillac responded

Thank you for your review! We’re glad to hear you had a great experience with our customer service and the quick assessment of your car at Sullivan Cadillac. Our knowledgeable technicians always strive to provide the best service possible. We look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

April 08, 2026

My internet salesperson I forgot his name in my 70 years and as many vehicles I’ve purchased it was the BEST experience ever. Was in and out with new vehicle in a record 2 hours!!!! More

by consultdki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Frampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2026 -

Sullivan Cadillac responded

Thank you for sharing your experience with Sullivan Cadillac! We’re pleased to hear that your transaction was smooth and efficient, allowing you to drive away in your new vehicle in just two hours. We appreciate your kind words about our sales team. If you have any more questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new ride! Sincerely, The Sullivan Cadillac Team