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Sullivan Cadillac

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.7
1,084 Reviews
At Sullivan Cadillac, we bring the exact standard of Cadillac excellence directly to Marion County. Built by trust and powered by community, our dealership is a foundational pillar of Central Florida and a premier destination within the Sullivan Automotive Group. We operate on a simple promise: delivering an elite, client-centric luxury experience centered around your time, your preferences, and your absolute peace of mind.
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4040 SW College Rd

Ocala, FL

34474

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Showing 1,084 reviews

November 03, 2024

Nice from start to finish. They found the car that I Wanted. Color and the items that I really wanted. In my budget I was looking for a left over and they got Me into 2025. More

by larry@bmbfasteners.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Old Bob And young Bob, Ronnie Rodriguez, Steven Persavich
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Nov 05, 2024 -

Sullivan Cadillac responded

Thank you so much for your wonderful review! We're thrilled to hear that you found the perfect 2025 car with the color and features you wanted, all within your budget. At Sullivan Cadillac, we strive to provide the best experience possible, and it's great to know we met your expectations. We appreciate your kind words and look forward to assisting you again in the future! Enjoy your new car! Sincerely, The Sullivan Cadillac Team

November 02, 2024

Professional, efficient and timely service. Oil and filter change, inspection and tire rotation went well. More

by Larry@larsenoutdoors.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Dallett
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Nov 05, 2024 -

Sullivan Cadillac responded

Thank you for your feedback! We're thrilled to hear that your service experience at Sullivan Cadillac was professional, efficient, and timely. It's great to know that the oil change, inspection, and tire rotation went smoothly. We appreciate your support and look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

November 01, 2024

I love this service Department they always take care of me very professional Thank You Sullivan Cadillac. More

by Mikemcquade13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Sullivan Cadillac responded

Thank you so much for your kind words! We're thrilled to hear that you love our service department and that our team has taken great care of you. At Sullivan Cadillac, we strive to provide the best experience possible for our customers. We appreciate your support and look forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team

October 31, 2024

I have bought 4 or 5 cars from Ronnie and I enjoy talking with him wether I am in the market for a new vehicle or just interested in new models. He is a wealth of information and has always been a great con More

by MANNONFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Rodriguez
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Nov 01, 2024 -

Sullivan Cadillac responded

Thank you for your kind words! We're thrilled to hear about your positive experiences with Ronnie at Sullivan Cadillac. It's wonderful to know that he has been a valuable resource for you, whether you're shopping for a new car or just looking to learn about new models. We appreciate your loyalty and look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

October 29, 2024

All the employees were so nice and friendly. I feel like I got a good deal on my new car and it was a good experience. The sales manager and finance manager were very knowledgeable and efficient More

by ANNECARR200
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Eller
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Oct 31, 2024 -

Sullivan Cadillac responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Sullivan Cadillac and found our team friendly and knowledgeable. It's fantastic that you felt you received a good deal on your new car. We appreciate your feedback and hope to see you again soon! Sincerely, The Sullivan Cadillac Team

October 25, 2024

Service was perfect and on time. Car wash was sloppy… did not dry car sent it out all wet!😩 More

by michaelmasters4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Perez
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Oct 29, 2024 -

Sullivan Cadillac responded

Thank you for your feedback! We're thrilled to hear that the service was perfect and on time. We understand your concerns about the car wash; however, we use spot-free water instead of drying the vehicles to ensure a better result and make your vehicle look its best. If you would like to discuss this element of our service further, feel free to reach out. We hope to see you again at Sullivan Cadillac! Sincerely, The Sullivan Cadillac Team

October 25, 2024

Wonderful experience! I had deal negotiated prior to arriving with Ronnie. I arrived and he had car pre-washed and ready for test drive. Best car purchase ever! More

by lizzey25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Rodriguez
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Oct 28, 2024 -

Sullivan Cadillac responded

Thank you, we truly appreciate your kind words! We’re thrilled to hear about your wonderful car-buying experience with Ronnie and the rest of our team at Sullivan Cadillac. It’s great to know we exceeded your expectations! We look forward to serving you again in the future. Enjoy your new vehicle! Sincerely, The Sullivan Cadillac Team

October 21, 2024

I appreciated them bringing the car to me for viewing and driving, also arranging the tag. It made the deal easier for a senior. Having a free Ceefax is a good idea too as I know this car has always been ser More

by w.carnell
Recommend Dealer
Yes
Employees Worked With
James Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Sullivan Cadillac responded

Thank you for your wonderful review! We're thrilled to hear that you appreciated our service at Sullivan Cadillac, particularly the convenience we offered by bringing the car to you. It's great to know that our Ceefax service provided you with reassurance about your vehicle's history. We look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

October 19, 2024

Best srvice department ever. They are knowledgeable and caring and I cannot thank them enough for all they do More

by millsapsnicole
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis and Phoenix
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Oct 22, 2024 -

Sullivan Cadillac responded

Thank you for your kind words! We truly appreciate your feedback about our service department at Sullivan Cadillac. It’s wonderful to hear that you found our team knowledgeable and caring. We’re here to assist you anytime and look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

October 17, 2024

Feedback from the Service lady was not good. I didn’t know when my car was gonna be done. I think her name was Stephanie. She just did not feedback well at all. They had to order and they didn’t More

by montgomerydarren2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
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Oct 24, 2024 -

Sullivan Cadillac responded

Our team has acknowledged this review.

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