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Sullivan Cadillac

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.6
881 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4040 SW College Rd

Ocala, FL

34474

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Showing 881 reviews

January 17, 2024

Bob did an awesome job by giving me the best deal on my trade in. More

by WMB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Sullivan Cadillac responded

Thank you for taking the time to share your kind feedback about Bob. Each employee is a valued member of the Sullivan Cadillac team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Sullivan Cadillac Team

January 16, 2024

He treated me like I expect a Cadillac customer to be treated. He represents Sullivan Cadillac very well. More

by BALDEAGLE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Majia
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Jan 19, 2024 -

Sullivan Cadillac responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Sullivan Cadillac Team

January 14, 2024

Jared and Jessica helped us with the purchase and helping with understanding how to use the features in the features in the 2024 XT5 More

by robertcalling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Perez
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Jan 16, 2024 -

Sullivan Cadillac responded

Robert, we loved reading this review! Happy customers are our aim, and it appears Jared and Jessica really hit the bullseye. We’ll make sure to share your experience with them, and if you have any further questions or worries, we’re always available to help. Sincerely, The Sullivan Cadillac Team

January 14, 2024

AWESOME PEOPLE! STRESS FREE DEAL AND NO SURPRISES AT THE END. THIS WAS MY SECOND PURCHASE FROM THEM. More

by 177s
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Trott
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Jan 16, 2024 -

Sullivan Cadillac responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Sullivan Cadillac Team

Jan 17, 2024 -

177s responded

ITS YOUR PEOPLE WHO MAKE THE DIFFERENCE !

January 14, 2024

Alway great service and friendly. My appointment was on scheduled. The truck took care in explaining the changes. More

by JERRYANDERSON1797
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2024 -

Sullivan Cadillac responded

We appreciate you for letting others know about your experience, Jerry! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sullivan Cadillac Team

January 13, 2024

very satisfied service writer Jamie was great and extremely helpful-also very happy with washing care with service More

by DR.JOSEPHROMANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janie Mosley
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Jan 16, 2024 -

Sullivan Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Joseph. Sincerely, The Sullivan Cadillac Team

January 13, 2024

Excellent and friendly service. I will be back again when it is time for another service. More

by rrhodes2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Sowell
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Jan 16, 2024 -

Sullivan Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Sullivan Cadillac Team

January 13, 2024

Jamie Diegel (I might have misspelled her last name) has helped me in the service depart for many years. She is superior. Unfortunately, Jamie was not there when I brought my car in this week. Another pers More

by vickie1127
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie (in the Service Department. She is outstanding)
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Jan 16, 2024 -

Sullivan Cadillac responded

Thank you for your wonderful feedback, Vickie. We always strive to meet the needs of our customers no matter the situation. We're thrilled to know Jamie, Matthew, and Dennis took such great care of you! Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Sullivan Cadillac Team

January 12, 2024

Fast, friendly and honest. If you had your own dealership, this is the way to operate a service facility and build customer loyalty. I look forward to seeing them again when More

by smithross.rs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Woods
Report | Print
Jan 15, 2024 -

Sullivan Cadillac responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Sullivan Cadillac Team

January 12, 2024

Very deceptive, unethical and shady practices by the service manager Dennis Woods. His "word" means nothing and apparently he has a very short memory. More

by c.anstead7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis Woods
Report | Print
Jan 16, 2024 -

Sullivan Cadillac responded

We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, The Sullivan Cadillac Team

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