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Sullivan Cadillac

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.7
1,266 Reviews
At Sullivan Cadillac, we bring the exact standard of Cadillac excellence directly to Marion County. Built by trust and powered by community, our dealership is a foundational pillar of Central Florida and a premier destination within the Sullivan Automotive Group. We operate on a simple promise: delivering an elite, client-centric luxury experience centered around your time, your preferences, and your absolute peace of mind.
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4040 SW College Rd

Ocala, FL

34474

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Showing 1,266 reviews

October 03, 2026

Very efficient and friendly. Easy to make an appointment and they worked me through pretty quick. More

by Kph139
Recommend Dealer
Yes
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Oct 03, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review! We’re happy to hear that you found our team at Sullivan Cadillac to be efficient and friendly. It’s great to know that scheduling an appointment was easy and that we could assist you quickly. We look forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team

October 02, 2026

Good service, good people, no problems. I take all of my vehicles there for service including non Cadillacs. More

by davidrosser777
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Estefania Adaro
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Oct 03, 2026 -

Sullivan Cadillac responded

Thank you for your feedback, David! We’re pleased to hear you have had such a positive experience at Sullivan Cadillac and appreciate your trust in us for all your vehicle service needs, even beyond Cadillacs. Looking forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team

October 01, 2026

This was the smoothest buying experience I have ever had. From start to finish I received the highest level of service. More

by Lexus IS350
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Frampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hailey Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timmy Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review! We're delighted to hear that you had the smoothest buying experience at Sullivan Cadillac. Our team strives to provide the highest level of service, and it’s fantastic to know that we met your expectations. We look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

October 01, 2026

Service was as expected. I didn't know Sullivan Cadillac & GM had 2 different websites. I made an appointment under GM. When I checked in at Cadillac my reservation was not More

by slsagona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sandiford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 02, 2026 -

Sullivan Cadillac responded

Thank you for your feedback. We appreciate you taking the time to share your experience with us. It's important for us to ensure our customers have a seamless visit, and we understand the confusion with the two websites. Your comments about communication during check-in are valuable, and our team will certainly take them into consideration to improve our service. If you have any further concerns or would like to discuss your visit in more detail, please feel free to reach out to us at Sullivan Cadillac. We look forward to serving you better in the future. Sincerely, The Sullivan Cadillac Team

October 01, 2026

Resolved all issues I had with vehicle in a timely matter good service 10/10! More

by brianna.soto24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Estefania Adaro
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Larson
Print
Oct 02, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review, Brianna! We are thrilled to hear that we were able to resolve your issues promptly and provide you with great service. Your satisfaction is our priority at Sullivan Cadillac. We appreciate your feedback and look forward to serving you again! Sincerely, The Sullivan Cadillac Team

September 30, 2026

Very professional, attentive. Always taking care of everyone that walks into their establishment. I would purchase a vehicle from them again More

by JG273796
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 01, 2026 -

Sullivan Cadillac responded

Thank you for your review! It's great to hear you found our team at Sullivan Cadillac to be professional and attentive. We appreciate your support and are glad you're considering purchasing a vehicle from us again. We look forward to assisting you on your next visit! Sincerely, The Sullivan Cadillac Team

September 29, 2026

Whenever I'm there for service, I'm taking care of very well by the service staff. When my wife and I purchased her vehicle the salesman was very professional and knowledgeable about the vehicle. I will p More

by LANEER1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Larson
Print
Sep 30, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review! We’re glad to hear that you and your wife had a great experience with our service staff and that our salesman provided you with the professionalism and knowledge you deserve. Looking forward to assisting you with your next vehicle purchase at Sullivan Cadillac! Don’t hesitate to reach out if you need anything in the meantime. Sincerely, The Sullivan Cadillac Team

September 29, 2026

Great work, friendly and competent staff No more to say. Done with this review now. More

by REAPERJ
Recommend Dealer
Yes
Employees Worked With
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Sandiford
Print
Sep 30, 2026 -

Sullivan Cadillac responded

Thank you for your fantastic review! We truly appreciate your kind words about our friendly and competent staff at Sullivan Cadillac. We look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

September 27, 2026

Have had all my service at Sullivan no problems no upselling very professional reasonable wait times More

by PURN4444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 28, 2026 -

Sullivan Cadillac responded

Thank you for your kind words! We are thrilled to hear that you’ve had a positive experience with our service at Sullivan Cadillac. Our team strives to provide professional service without upselling, and we’re glad you noticed. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

September 26, 2026

Great service and friendly staff I enjoy going here because they keep my car in great shape More

by cinnaminari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Larson
Print
Sep 27, 2026 -

Sullivan Cadillac responded

Thank you for your kind words! We truly appreciate your feedback and are thrilled to hear that you enjoy our service at Sullivan Cadillac. It's our goal to keep your car in top shape and provide a friendly experience. We look forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team

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