Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Sullivan Cadillac

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.7
1,186 Reviews
At Sullivan Cadillac, we bring the exact standard of Cadillac excellence directly to Marion County. Built by trust and powered by community, our dealership is a foundational pillar of Central Florida and a premier destination within the Sullivan Automotive Group. We operate on a simple promise: delivering an elite, client-centric luxury experience centered around your time, your preferences, and your absolute peace of mind.
Contact Dealership
View Awards

4040 SW College Rd

Ocala, FL

34474

Directions

By Type

Showing 1,186 reviews

August 01, 2026

The service advisor and dealership were excellent. They provided warranty and schedule service in a timely manner. More

by Buick16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 01, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review! We’re glad to hear that you had an excellent experience with our service advisor and that we could assist you with your warranty and service needs in a timely manner. Our team appreciates your feedback and looks forward to seeing you again at Sullivan Cadillac! Sincerely, The Sullivan Cadillac Team

July 31, 2026

The absolute best place to buy a car. A Cadillac ..Great customer service . It was so great I traded my Cadillac 2020 for a newer one. Just love this dealership. The best staff. More

by DONNA1005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Frampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Fredericks
Print
Aug 01, 2026 -

Sullivan Cadillac responded

Congratulations on your new Cadillac, Donna! It's wonderful to hear that you had such a positive experience at Sullivan Cadillac and that you loved our customer service. We appreciate your loyalty in trading your 2020 Cadillac for a newer model. Our staff takes great pride in providing excellent service, and we’re glad it showed. We look forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team

July 31, 2026

Great customer service and great service from the team. Good communication from start to finish. More

by meshajean427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Larson
2.0
This rating includes all reviews, with more weight given to recent reviews.
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 31, 2026 -

Sullivan Cadillac responded

Thank you for your feedback, Mesha! We appreciate your kind words about our customer service and communication. At Sullivan Cadillac, we strive to provide the best experience for our customers. We hope to see you again soon! Sincerely, The Sullivan Cadillac Team

July 31, 2026

Great Service and fast service. After service my car was washed and clean. Thank You More

by petepatel10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 01, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review, Pete! We’re thrilled to hear that you received great and fast service at Sullivan Cadillac. Our team always aims to provide a clean and polished experience for our customers. We look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

July 30, 2026

The vehicle I bought is my fourth purchase from Sullivan Cadillac. I am always treated fairly and honestly in doing business with them. Robert Thomas went out of his way to get me certain items that I asked More

by MARSMOM2022
Recommend Dealer
Yes
Employees Worked With
Robert Thomas
Print
Jul 30, 2026 -

Sullivan Cadillac responded

Thanks for letting us know how everything went! We are glad to hear that you have chosen Sullivan Cadillac for your fourth vehicle purchase. It's great to know that Robert provided you with exceptional service and met your needs effectively. We truly appreciate your loyalty and look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

July 30, 2026

Treated professionally every time I go in. I didn’t have to wait very long and the issue was taken care of. More

by 4DDANIELSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 30, 2026 -

Sullivan Cadillac responded

Glad you shared your experience with us! We’re happy to hear that you were treated professionally and that your issue was resolved quickly during your visit to Sullivan Cadillac. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

July 30, 2026

I had a appointment and they were on time. Was quoted on phone that the service for the tire sensors was going to be $500 for all 4. The price I paid was $1143. That is a big difference. From More

by doris.houghtaling
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Print
Jul 30, 2026 -

Sullivan Cadillac responded

Thank you for sharing your experience with us, Doris. We appreciate your feedback and understand your concerns regarding the pricing discrepancy for the tire sensor service. Our goal at Sullivan Cadillac is to provide transparent and competitive pricing, and it is disappointing to know that this experience did not meet your expectations. If you'd like to discuss this matter further, please feel free to reach out to us directly. We value your input and hope to have the opportunity to serve you better in the future. Sincerely, The Sullivan Cadillac Team

July 29, 2026

John in service has always been extremely helpful to me and is always pleasant and courteous More

by PHALL115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 29, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review! We are thrilled to hear that John in service has consistently provided you with helpful and courteous assistance. At Sullivan Cadillac, we strive to create a positive experience for all our customers, and we appreciate your recognition of John's efforts. Our team looks forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team

July 29, 2026

Courteous helpful,under standing Went beyond to figure out my Phone charger, ,found out the 15 pro doesn’t work on the Lyric. Tried five newer phones and it worked. Love the car and the dealership. V More

by larry@bmbfasteners.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandy Corbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Mennenga
Print
Jul 29, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review, Larry! We're thrilled to hear that you had a positive experience with us at Sullivan Cadillac. It's great to know that our team was able to assist you with your phone charger issue and that you're loving your Cadillac Lyric. Our team truly appreciates your loyalty, and we look forward to helping you with your next vehicle purchase in the future. Enjoy your ride, and come see us again soon! Sincerely, The Sullivan Cadillac Team

July 28, 2026

Another great experience and great results with my service. I enjoyed the quality of my appointment and will visit again More

by cinnaminari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 28, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review! We're thrilled to hear that you had another great experience with your service at Sullivan Cadillac. Your satisfaction is our priority, and we look forward to welcoming you back for your next appointment. We appreciate your support! Sincerely, The Sullivan Cadillac Team

1
...
5
6
7
...
119