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Sullivan Cadillac

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.7
1,086 Reviews
At Sullivan Cadillac, we bring the exact standard of Cadillac excellence directly to Marion County. Built by trust and powered by community, our dealership is a foundational pillar of Central Florida and a premier destination within the Sullivan Automotive Group. We operate on a simple promise: delivering an elite, client-centric luxury experience centered around your time, your preferences, and your absolute peace of mind.
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4040 SW College Rd

Ocala, FL

34474

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Showing 1,086 reviews

March 31, 2026

Numerous people trying to be helpful which made for a pleasant experience purchasing our new Cadillac. More

by TRASHMANWM
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Betancourt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a pleasant experience purchasing your new Cadillac at Sullivan Cadillac. Our team strives to provide exceptional service, and it’s great to know that their efforts made a positive impact. We look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

March 31, 2026

Everyone there was very pleasant and helpful. This was my Optic’s first service at 7,500 miles. Price was right = free/within warranty. More

by Betsy Nayfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reece Vaugh-Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2026 -

Sullivan Cadillac responded

Thank you for your fantastic review, Betsy! We’re glad to hear that you had a pleasant experience during your Cadillac Optic's first service at Sullivan Cadillac. It’s great to know that you found our team helpful and appreciated the complimentary service. We look forward to seeing you again for your next visit! Sincerely, The Sullivan Cadillac Team

March 29, 2026

Sullivan’s service over the years has been professional and the service staff has been knowledgeable as well as friendly. More

by glitter92442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2026 -

Sullivan Cadillac responded

Thank you for your kind words! We’re happy to hear you have consistently experienced professional service at Sullivan Cadillac. Our knowledgeable and friendly staff always strive to provide the best for our customers. We look forward to welcoming you back in the future! Sincerely, The Sullivan Cadillac Team

March 27, 2026

Had parts on hand and friendly employees! I would recommend them to anyone that asks! More

by FTTRIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2026 -

Sullivan Cadillac responded

Thank you for your kind words! We truly appreciate your recommendation and are glad to hear that you had a positive experience with our friendly employees and that we had the parts you needed on hand. We look forward to assisting you again at Sullivan Cadillac! Sincerely, The Sullivan Cadillac Team

March 26, 2026

Very competent Service Person. Took us early & told us how long the service would take. He called me during visit to tell of a problem with the air filter & did I want to add it More

by FARRELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Vitrano
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Mar 26, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful feedback, Farelle! We're thrilled to hear about your positive experience with our service team at Sullivan Cadillac. It's great to know that our technician was able to provide timely updates and assist you with your air filter. We appreciate your trust in us and look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

March 26, 2026

They were very professional and Stephanie was the bomb. com. Appreciate the love and support I received from Cadillac Sullivan More

by HAMILTONT40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Mayorga
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Mar 26, 2026 -

Sullivan Cadillac responded

Thank you for your kind words, Hamilton! We appreciate your support and are thrilled to hear that you had a great experience with us at Sullivan Cadillac and that Stephanie made such a positive impression. We look forward to welcoming you back for your next visit! Sincerely, The Sullivan Cadillac Team

March 26, 2026

My husband said that he did not have to wait long for the service to be completed. He said the service person was very nice. More

by TAMMYWINEBRENNER65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2026 -

Sullivan Cadillac responded

Thank you for sharing your husband's experience with us, Tammy! We're glad to hear that he did not have to wait long for the service to be completed and that our service person was very nice. We appreciate your feedback and look forward to welcoming you both back next time! Sincerely, The Sullivan Cadillac Team

March 24, 2026

They listen to your issues and became problem solvers. Great experience for me at the dealership. More

by steve.butcher1952
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2026 -

Sullivan Cadillac responded

Thank you for your review, Steve! We appreciate your kind words and are glad you had a great experience at Sullivan Cadillac. Our team is dedicated to listening to our customers and providing effective solutions. We look forward to welcoming you back for your next visit! Sincerely, The Sullivan Cadillac Team

March 23, 2026

Appt took a little longer than expected. Love that they wash the car & vacuum driver side. More

by EMJRAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2026 -

Sullivan Cadillac responded

Thank you for your feedback. It's great to hear you appreciated the car wash and vacuuming at Sullivan Cadillac. We understand that your appointment took longer than expected, and we appreciate your patience. If you have any further concerns or need assistance, please feel free to reach out to us. We look forward to serving you again. Sincerely, The Sullivan Cadillac Team

March 22, 2026

Appointment went as scheduled. In and out in about 45 minutes. Very happy with the service. More

by ouimetm418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2026 -

Sullivan Cadillac responded

Thank you for your positive feedback! We're glad to hear that your appointment at Sullivan Cadillac went smoothly and that you were happy with our service. We look forward to assisting you again soon! Sincerely, The Sullivan Cadillac Team

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