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Sullivan Cadillac
Ocala, FL
1,059 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own.
Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,059 reviews
Verified Customer
August 09, 2023
We've done business with Sullivan Cadillac for several cars and had an awesome experience every time! Professiobal, courteous, knowlegeable...everything that counts 👍 cars and had an awesome experience every time! Professiobal, courteous, knowlegeable...everything that counts 👍 More
by BEVERLY.PHILLIPS
August 09, 2023
They do a great job. I am not happy with the car. I need a new one. I am not happy with the car. I need a new one. More
by FIEBKEROBERT65
Employees Worked With
Other Employees :
Tim Ginther, Jose Cruz, Jessica Perez, Luke Reynolds, John Rollin, Ronnie Rodriguez
August 09, 2023
I asked for my credit to be sent to just one lender and it was sent to 3 plus your dealership pull so my credit was hit 4 times. I sat with the sales manager prior to signing the credit ap and discussed t it was sent to 3 plus your dealership pull so my credit was hit 4 times. I sat with the sales manager prior to signing the credit ap and discussed this with him. He called the finance guy while I was in his office and discussed this with him. I told them my score was 800 and it was 802. The reason I discussed this with them was I was refinancing it at my credit union because I could get 3.9% and I knew they couldn’t match that and I was just trying to finalize the deal for them that day since you were still putting deals in the previous month. I was in the business for 36 yrs and told them this. This is why I had this discussion with them. Not a happy camper More
by GREGROBERTS1219
Employees Worked With
Joseph Trott, Jessica Perez
August 08, 2023
Took over 5 hours for simple oil change and tire rotation found problem with battery which I bought new at the dealership in April and spent at least 2 hours testing it then said it tested ok found problem with battery which I bought new at the dealership in April and spent at least 2 hours testing it then said it tested ok More
by tmcvrscse
Employees Worked With
Service
August 06, 2023
We always receive excellent service when we stop on. We had an oil vhange, tire rotation. We were in and out in no time. It is nice that you wash the vehicle as well. The staff os always friendly. We had an oil vhange, tire rotation. We were in and out in no time. It is nice that you wash the vehicle as well. The staff os always friendly. In Sales and Service. More
by LKPoole
Employees Worked With
Service Dept
August 06, 2023
Very professional and kind people. Everyone really cared for what was best for me. Thanks Everyone really cared for what was best for me. Thanks More
by kingpinn8
August 06, 2023
Casssandra was my service adviser this morning when I brought my vehicle in for service. She was very professional, polite and very helpful. It was truly a pleasure to be treated as a valued customer. I brought my vehicle in for service. She was very professional, polite and very helpful. It was truly a pleasure to be treated as a valued customer. I do appreciate that very much. I hope to have her help me with all my service needs. More
by Roger McDermott
Employees Worked With
Casssandra
August 05, 2023
$10,000 over MSRP then ghosted after sale complete. Missing items. No follow up. Friendly but they are not interested after over-sale completed. Missing items. No follow up. Friendly but they are not interested after over-sale completed. More
by millsaps1
Employees Worked With
Roy Smith
