Sullivan Honda

Enjoyable car buying experience If you are in the Torrington area and looking for a Honda I recommend Luis Serrano as your next salesman. I am not a fan of pressure sales, nor do I If you are in the Torrington area and looking for a Honda I recommend Luis Serrano as your next salesman. I am not a fan of pressure sales, nor do I like dealing with the salesperson who gives me the "what would it take to put you in this car today" pitch. Luis is a great salesperson who provided us guidance in a relaxed and comfortable way. While browsing the lot looking at cars Luis approached us with a smile and introduced himself. He shook our hands and offered to answer any questions we had and then gave us space to carry on with our search which made for a good first impression. When we did have questions it was evident that he knew his products and was able to explain things in a way that was easily understood. We were never pressured or misguided which I appreciated and I was sure to let him know at the end of the visit. In the end, we did not leave with a car however that had nothing to do with Luis; in fact we look forward to working with Luis again in the future and would recommend him as a salesperson to anyone who appreciates a comfortable car buying experience. Sincerely, Dave and Wendy More

Excellent team I was lucky to connect with Mario who asked a few questions and then showed us exactly the right CRV for our needs. He was knowledgable, helpful, and I was lucky to connect with Mario who asked a few questions and then showed us exactly the right CRV for our needs. He was knowledgable, helpful, and very competent. We purchased the car and came back a few days later to pick it up. The paperwork was handled smoothly, the price was good, and they dealt fairly with a trade-in. Mario spent time going over the car's electronics with me and made sure I was completely comfortable before I left. This dealership made buying the car a pleasure. More

Easiest car purchase ever! I purchased a CR-V (my 5th Honda). Having purchased many new cars in the past, this was by far the most painless, easiest and hassle-free transaction I purchased a CR-V (my 5th Honda). Having purchased many new cars in the past, this was by far the most painless, easiest and hassle-free transaction ever. Everyone at Sullivan was a joy to work with and very pleasant, especially the salesman, Mario Daniele. I am used to being pressured into adding this or that, which was not the case at this dealership. They listened and delivered. During the more than hour drive north, I passed at least 2 other Honda dealerships but went to this one because they have treated me right in the past (Service Dept) and I read great reviews about them. It was well worth the longer drive. In ten years when I need a new Honda, I'll be back! More

we are very happy with the service we recieved Mario did a great job getting us all set in one day. Found what we wanted at a price we could afford. Our overall experience at Sullivan Honda was exc Mario did a great job getting us all set in one day. Found what we wanted at a price we could afford. Our overall experience at Sullivan Honda was excellent More

Great experience The folks at Sullivan Honda, including our salesman, Wesley, were great. They located the color of the Honda CRV my parents wanted, gave us a fair pr The folks at Sullivan Honda, including our salesman, Wesley, were great. They located the color of the Honda CRV my parents wanted, gave us a fair price, and they did it all within a couple of days so I could see my parents drive home in their new car! More

Car leasing experience Nothing but a positive experience with the car we just leased - no pressure at all. We were very happy with the program and the people we dealt with. Nothing but a positive experience with the car we just leased - no pressure at all. We were very happy with the program and the people we dealt with. I would highly recommend this dealer. More

Excellent dealership Sales associate Howard Beaulieu is a real professional. He has excellent customer repoire and is very product knowledgeable. Working with Howard was v Sales associate Howard Beaulieu is a real professional. He has excellent customer repoire and is very product knowledgeable. Working with Howard was very easy and he helped me to get a good deal on my new CRV. Jeff Cormier and Tom Neary as well were gentlemen and were not pushy. Overall experience was not stressful and I did better here vs. other local dealerships. More

Well trained sales and service staff Luis D. Sarrano, Manager Tom and Mike Dumaine were all instrumental in my purchasing a car at Sullivan Honda. Luis and Mike were both friendly, court Luis D. Sarrano, Manager Tom and Mike Dumaine were all instrumental in my purchasing a car at Sullivan Honda. Luis and Mike were both friendly, courteous, knowledgeable and made me feel comfortable buying a Honda Odyssey at Sullivan Honda. Thank you. Ed Schreiner More

Outstanding Service We recently purchased a 2014 Honda CR-V. Our salesperson, Luis Serrano provided exceptional customer service from the browsing phase straight through We recently purchased a 2014 Honda CR-V. Our salesperson, Luis Serrano provided exceptional customer service from the browsing phase straight through the entire buying experience. He was knowledgeable, friendly and made the car buying experience a positive one. I would highly recommend the dealership and Luis to anyone in the market for a Honda. More

Excellent service Thank you Tom Neary for your excellent service and patience in taking the test drives on different models of Honda that I needed to make my decision a Thank you Tom Neary for your excellent service and patience in taking the test drives on different models of Honda that I needed to make my decision and I am really happy with my new Honda Civic LX. Thank you Mario for your time with the detailed explanation of the features in the car. Thank you Wes for going the extra mile to get the body side molding. Thank you Jeff for your time with the finances and paper work. Thank you Tom R for your courtesy and smile. More