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Sullivan's Northwest Hills Chevrolet Buick GMC Cadillac
Torrington, CT
625 Reviews
Sullivan's Northwest Hills Dealerships is a family run business with competitive pricing and great customer service! It can be very difficult finding the right car at the right price and choosing a dealer you are comfortable doing business with. Tayloring the needs of each individual customer to ensure an enjoyable (and fun) purchasing experience is our highest priority. Let us show you why so many choose to buy not one, but several vehicles from us. Please stop by in person or visit us 24/7 at www.nwhcars.com
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 625 reviews
February 09, 2025
I would definitely go back to Sullivan Automotive to purchase another vehicle. From the start Vin from sales was extremely helpful with the process of purchasing our new truck. Darren from finance was purchase another vehicle. From the start Vin from sales was extremely helpful with the process of purchasing our new truck. Darren from finance was also extremely helpful and informative with finishing the process. Thanks again guys More
by BRODECKER225
February 09, 2025
Excellent, no nonsense purchasing experience and follow up. Initial warranty issue addressed immediately and properly up. Initial warranty issue addressed immediately and properly More
by Randog
Employees Worked With
January 24, 2025
I purchased a new Sierra 1500 Elevation from this dealership. My salesman was great to work with and answered all my questions. The entire process was smooth and effortless. dealership. My salesman was great to work with and answered all my questions. The entire process was smooth and effortless. More
by kssmharris
January 11, 2025
Had an overall positive experience during my process. Veronica was very welcoming and receptive. There also seemed to be a level of transparency I respected. Veronica was very welcoming and receptive. There also seemed to be a level of transparency I respected. More
by tavistdjones
Employees Worked With
January 04, 2025
Vin From the dealership was extremely helpful with selecting the appropriate vehicle. He was extremely knowledgeable and a pleasure to work with. It was an overall great experience. selecting the appropriate vehicle. He was extremely knowledgeable and a pleasure to work with. It was an overall great experience. More
by chotchkiss
December 20, 2024
After a terrible experience with Burke GMC/Chevy in Northampton MA, we decided to travel to Northwest Hills in Torrington, CT for the truck we wanted. Our Sales Consultant Phil made the buying process Northampton MA, we decided to travel to Northwest Hills in Torrington, CT for the truck we wanted. Our Sales Consultant Phil made the buying process so easy. He, and Business Manager Darren, went out of their way to assure that we could leave that day in the exact truck we wanted. Thank you so much! More
by Bri
December 09, 2024
Just purchased a used truck. Vin was our salesman. He was one of the most honest salesmen I've ever dealt with. Vin gave us daily updates on the vehicle and purchase process. He Vin was our salesman. He was one of the most honest salesmen I've ever dealt with. Vin gave us daily updates on the vehicle and purchase process. He made the process painless. We highly recommend the dealership and Vin More
by kkjmello
Employees Worked With
December 02, 2024
After driving the f-150 home, I discovered that the front cap to the driver-side running board was missing. I followed up with the salesperson and was told he would get back to me. 12 days later nothing? I cap to the driver-side running board was missing. I followed up with the salesperson and was told he would get back to me. 12 days later nothing? I followed up with a manager that said the warranty did not cover this. Following months of me pestering the salesperson and letting them know I would install it, they agreed to cover it. But I was later told they could not locate the part. I located the part in about 10 minutes with an online search. It is only a $35 dollar part, so I can't imagine what it would have been like with something serious. Obviously, the cost is not the issue, it's the point of it. And Yes I did have a 6 month warranty and I have the entire text chain and photos to prove it. This could have been an easy win for them. They had my $$ and were on to the next sale. Sad Sean More
by 1spwarman
Employees Worked With
November 30, 2024
I would recommend everyone to this dealership. Everything from start to finish went perfect!!! I can’t say enough about Vee she was so Knowledgeable and sooo nice!!! Thank you Vee Everything from start to finish went perfect!!! I can’t say enough about Vee she was so Knowledgeable and sooo nice!!! Thank you Vee More
by Jodirinaldi66
Employees Worked With
November 20, 2024
Very nice people to work with very helpful and knowledgeable was a great experience working with them knowledgeable was a great experience working with them More
by justintyler1993
Employees Worked With
