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Sullivan's Northwest Hills Chevrolet Buick GMC Cadillac

Torrington, CT

4.7
569 Reviews
Sullivan's Northwest Hills Dealerships is a family run business with competitive pricing and great customer service! It can be very difficult finding the right car at the right price and choosing a dealer you are comfortable doing business with. Tayloring the needs of each individual customer to ensure an enjoyable (and fun) purchasing experience is our highest priority. Let us show you why so many choose to buy not one, but several vehicles from us. Please stop by in person or visit us 24/7 at www.nwhcars.com
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2065 E Main St

Torrington, CT

06790

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Showing 569 reviews

May 31, 2023

Just bought a truck 3 months ago from them for my daughter for graduation. The transmission went so I had it towed there. I was told basically, oh too bad, your xxxx out of luck. $5800 please. AVOI More

by stazialyn
Recommend Dealer
No
Employees Worked With
Leonard Kriegsman
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2023

Awesome Great Dealer great body shop nice people fast accurate and easy to use. The only place that I would recommend More

by pastorjoes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Schwartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Levesque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Rathbun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2023 -

Sullivan's Northwest Hills Chevrolet Buick GMC Cadillac responded

We are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

April 05, 2023

Jack was very professional and attentive. He answered all my questions, and always followed up when I had a question. I will go back here again ! More

by rayandjess
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2023 -

Sullivan's Northwest Hills Chevrolet Buick GMC Cadillac responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Northwest Hills Chevrolet Buick GMC Cadillac! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 25, 2023

I have to say this was my best experience with any dealership I have ever dealt with. Vin my salesperson went above and beyond with the help from his finance manager Roger and Darrian to get me the be More

by Shawn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Schwartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vin Kjersgaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Rathbun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Sullivan's Northwest Hills Chevrolet Buick GMC Cadillac responded

Shawn, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

March 21, 2023

Great customer service. I didn’t have to settle for something I really didn’t want. They did everything they could to get me in the truck I really wanted. More

by mjleonard_81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Schwartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Rathbun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Sullivan's Northwest Hills Chevrolet Buick GMC Cadillac responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 12, 2023

UPDATE 4/25/2023: A month and a half after I bought the ZL1, which was on April 24, 2023, I brought the car to my Auto detailer to have it ceramic coated and PPF'd. My detailer gave me a call today Apr More

by Oneill S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Schwartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vin Kjersgaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Sullivan's Northwest Hills Chevrolet Buick GMC Cadillac responded

Oneill, thank you for your kind review; we are happy to pass along your comments to the team here at Northwest Hills Chevrolet Buick GMC Cadillac! If you have any further questions, please give us a call. We're always happy to help!

March 09, 2023

Jack was great to work with and great personality. Highly recommend him to anyone buying a new car More

by rowdie32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Sullivan's Northwest Hills Chevrolet Buick GMC Cadillac responded

We're happy you found our staff to be so supportive during your experience here at Northwest Hills Chevrolet Buick GMC Cadillac. If you have any further questions, please give us a call. We're always happy to help!

January 25, 2023

Enjoyed my car buying experience and all interactions with employees were very positive! Knowledgeable and not pushy. More

by laurenfstumpf
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Darren Schwartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vin Kjersgaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Rathbun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Sullivan's Northwest Hills Chevrolet Buick GMC Cadillac responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

January 07, 2023

Completely lied and wasted my time. Made a simple request to have scratches removed from a vehicle I was purchasing. They said they fixed it which they did not and then made excuses aft More

by Craigb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Robert Kulinski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2023 -

Sullivan's Northwest Hills Chevrolet Buick GMC Cadillac responded

Craigb, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (860) 866-4055 to discuss your concerns, as your satisfaction is of utmost importance to us.

Jan 12, 2023 -

Craigb responded

A manager reached out, acknowledged the wrong doing and offered to make it right. Its unfortunate that the employees acted that way, but at least the management tried to make it right.

January 03, 2023

From the very first communication the friendly folks at Sullivan were both professional and accommodating, working with Jack over the phone it was obvious that his goal and ambition was to provide me the b More

by jesabeltt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2023 -

Sullivan's Northwest Hills Chevrolet Buick GMC Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Northwest Hills Chevrolet Buick GMC Cadillac and we hope to see you again soon!