
Sullivan's Northwest Hills Chevrolet Buick GMC Cadillac
Torrington, CT
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Great Car Buying Experience Ordered a Malibu Hybrid in June 2017 and it arrived just over two months later. When I first drove a Malibu, I fell in love with it. I opted to purc Ordered a Malibu Hybrid in June 2017 and it arrived just over two months later. When I first drove a Malibu, I fell in love with it. I opted to purchase the Hybrid for the gas/environment savings. What arrived was exactly what I ordered, except it was a 2018 rather than a 2017! The dealer experience was solid and the car was even more than I expected. I am a very happy car owner after a few hundred miles of driving it. More
Outstanding from start to finish Id like to be completely honest after being dooped by a couple of dealerships I was skeptical about making the drive to these guys and now my biggest Id like to be completely honest after being dooped by a couple of dealerships I was skeptical about making the drive to these guys and now my biggest regret is not going to them sooner. From start to finish and from sales man to owner these guys are absolutely top notch. My salesman Vin dealt with my stubborn italian side for two weeks and didn't just send me on my way, he worked to make the deal happen. I live 2.5 hours away in New York and we had a little problem (which was caused on my part of not being prepared) and it was looking like I was going to have to make the trip again. But these guys came through and worked it out that I could leave with the car the same day. Everyone involved with the sale exceeded my expectations by leaps and bounds and I cannot say thank you enough. What I can say is you have guys have made a customer for life and I wouldn't think twice about going anywhere else. The drive for me is well worth it to have to deal with them again and I will do it again in the future without hesitation. Even after the sale when there is no obligation to me anymore Vin is still keeping in close and quick contact regarding little details I thought of after the fact. Thank you guys again. More
Excellent and Professional Service We have dealt with many dealerships over the years and by far Sullivan's ranks in the top 2! Showroom service salesman Vin Kjersgaard was great. H We have dealt with many dealerships over the years and by far Sullivan's ranks in the top 2! Showroom service salesman Vin Kjersgaard was great. He is experienced and was very detailed in vehicle knowledge. More
One of the best buying experiences I've ever had. Purchased a 2016 Jeep Renegade from Vin. He was very helpful and explained everything I needed to know in detail. He was also not very pushy which is Purchased a 2016 Jeep Renegade from Vin. He was very helpful and explained everything I needed to know in detail. He was also not very pushy which is a big deal to me, it makes the entire experience more comfortable. Vin is a perfect example of what any salesman should strive to be like. The financial manager, Josh, was also helpful and explained the contract in great detail. Great job guys. More
True Professionals I recently purchased a 2017 GMC Yukon from Sullivan Northwest Hills. I drove up there from just over an hour away to come visit this dealership based I recently purchased a 2017 GMC Yukon from Sullivan Northwest Hills. I drove up there from just over an hour away to come visit this dealership based on other reviews I had read online and the fact that they had the exact vehicle I was looking. My main point of sales contact was TJ Fitzpatrick who was so easy and professional to deal with as well as extremely knowledgeable and thorough in going over the vehicle with me. The entire experience in dealing with TJ and his entire team was nothing short of perfect. I highly recommend going to Sullivan's Northwest Hills Chevrolet Buick GMC Cadillac if you are in the market for a new vehicle. Thank you again TJ for making this such a positive, honest, professional and enjoyable experience. I greatly appreciated it ! Mike D (Fairfield, CT) More
Outstanding Service My salesman Vin, was very professional and knowledgeable. He was not pushy and made sure all details were followed through with. The sale was very My salesman Vin, was very professional and knowledgeable. He was not pushy and made sure all details were followed through with. The sale was very pleasant. My father whom I helped purchase the car for, is older and Vin was very kind and patient in explaining the cars funtions. My father enjoyed dealing with Vin as well as I! More
Great Service I walked into Sullivan Automotive a first time Chevy buyer. I was matched up with a wonderful salesman and it made all the difference in the world. Bu I walked into Sullivan Automotive a first time Chevy buyer. I was matched up with a wonderful salesman and it made all the difference in the world. Buying a new car is very intimidating and TJ did a great job making it easy. I would recommend him to anyone looking for a vehicle, new or used. More
This is the place to buy your next car. Vin was amazing and listen to our needs and wants. He made sure that we understood all of our options ( Lease, New purchase and Used purchase ). He di Vin was amazing and listen to our needs and wants. He made sure that we understood all of our options ( Lease, New purchase and Used purchase ). He did not pressure us in making a decision on the spot and he made sure we had every piece of information we needed to move forward. Josh from Watertown was our Finance Manager; he did an amazing job explaining our contract and giving us options. We decided to take an extended warranty because we went with an used 2014 Chevy Traverse. He took his time to explained how the warranty works and asked us numerous times if we had any questions. I took the car home than noticed a few days later that the oil changed was due in a few weeks. I called Vin and he sent me to Laura who works in Service. She was soooo nice and helpful. Because I had recently bought my car there she made sure the oil change was no charge to me. Both of our vehicles will be getting serviced there from now on. If you are going to buy a used or new car call Vin and make sure you get Josh from Watertown as your Finance Manager. If you need something done to your vehicle or need an oil change go see laura in the Chevy/ GMC service building. Everyone in service was so pleasant. We will be back for another car in a few years. Thanks guys! More
I had and absolutely PHENOMENAL experience Vin took the time to listen to me and understand my situation on the emergency need of my new vehicle. Vin made my experience so easy, I had no probl Vin took the time to listen to me and understand my situation on the emergency need of my new vehicle. Vin made my experience so easy, I had no problem trusting him through the whole process. He even walked me through all the features of the car and synced my IPhone to my car as well. I cannot say enough great things about Vin. He is in a class all by himself in excellence and care. Northwest Hills made an excellent decision to have him on their team!!! He deserves a raise and a promotion!!!! More
Always great service when I come in and a pleasure to deal with...great communication in service and sales! Would definitely recommend friends and family. A++ GM service when I come in and a pleasure to deal with...great communication in service and sales! Would definitely recommend friends and family. A++ GM dealer More