Summit Automotive Chrysler Dodge Jeep RAM - Service Center

Overall experience was good, about $35 more expensive than my normal service center. You may want to consider dropping the price to be more competitive with other local shops. than my normal service center. You may want to consider dropping the price to be more competitive with other local shops. More

They got our vehicle in and diagnosed the problem in a timely manner and were extremely great to work with. Also gave some estimates on recommended maintenance. Would highly recommend. timely manner and were extremely great to work with. Also gave some estimates on recommended maintenance. Would highly recommend. More

First, Summit had my Jeep for three weeks, in the three weeks they had my vehicle I (Miranda, the owner) only got one call, the initial call to tell me that they found something wrong and needed a part. No weeks they had my vehicle I (Miranda, the owner) only got one call, the initial call to tell me that they found something wrong and needed a part. Not once did they call again to tell me that the part kept getting pushed back on delivery dates. No "update" calls. Just me in limbo waiting, I called every few days for an update, and it seemed no one ever knew what was going on, especially when I called and they told me that the woman that was handling my account "was no longer with us". I was on hold for a very long time for them to even find me no information. When I was FINALLY able to pick my vehicle up, they had zero paperwork ready for me and stated that they would send it in the mail and I STILL HAVE NOT RECEIVED ANY, and my center council inside my Jeep was still torn apart. I did not notice that until I got home and the service center was closed. By far the worse service center experience I have ever uncountered. I am currently starting my search for my next Jeep and was considering Summit but am strongly thinking about going elsewhere again due to this experience. More

They got my vehicle in and serviced in a timely manner, and were polite and good to work with. and were polite and good to work with. More

The service was performed on time and efficiently. A ride was provided for me to and from my destinations, which is much appreciated. The personal were friendly and helpful on the terms and conditio A ride was provided for me to and from my destinations, which is much appreciated. The personal were friendly and helpful on the terms and conditions of my requests. More

Service was completed in a reasonable amount of time. Service provided was explained and everything is working as expected. I was made aware of items that may need repairing due to normal wear and tear. Service provided was explained and everything is working as expected. I was made aware of items that may need repairing due to normal wear and tear. More

I am glad we finally found out what was wrong with the tire. Thank you. tire. Thank you. More

Quick turnaround and detailed explanation of what was done, and what I need to do next. done, and what I need to do next. More

Professional, friendly, prompt, competent personnel. We have all of our service performed at this facility. Always happy with service. We have all of our service performed at this facility. Always happy with service. More

Always receive good service and will continue to have our vehicles serviced with Summit Automotive. The staff is always pleasant. vehicles serviced with Summit Automotive. The staff is always pleasant. More