Ryan Knueppel

They are all very awesome people Staff Will be buying again very soon Very Happy A Million Thanks to Summit Well worth the Drive Kraig your Great Thanks Again

Helpful 0

Report | Respond | Print

I felt very comfortable and confident with Jake and Ryan. Jake Dutton was awesome (first day) and I appreciated the info provided. I felt they dealt with me fairly and honestly. Would definitely recommend.

Helpful 0

Report | Respond | Print

"Frustrated "

- RGBRION Verified Customer

Appraised my trade in before looking at vehicle, but yet supposedly included add one and accessories. ( 9000 under KBB) was not too organized. I drove 45 mins one way 3 times to retrieve documents needed. Wasted a day doing so. I did all the leg work with the banks so it should have taken 15 mins to complete deal. Instead I was there for another hour. They kept going in circles like checking the mileage on my trade in 3 times in 15 mins. The vehicle never moved. I wonder why people dislike going to car dealers. It's frustrating and you have to set 4hrs aside just to complete a deal. Very frustrated.

Helpful 0

Report | Respond | Print

"Great Experience "

- Marissa Verified Customer

I bought a new vehicle at Summit for a great price. The service was excellent as everyone working there was willing to help in anyway they were able to. Everyone at Summit was helpful and knowledgeable. I highly recommend Summit to anyone that is looking for a vehicle. I am excited to have a reliable vehicle from a reliable dealership.

Helpful 0

Report | Respond | Print

"Dishonest pushy sales staff including management. "

- Nick Verified Customer

I purchased a vehicle last minute before a sales event closed after being told the dealer needed to sell one more vehicle to hit their Chrysler goals. I requested to finance through my credit union and was told that wouldn’t be an issue and Summit could most likely even beat my credit unions rate only to find out part of the price break I was given included financing through Chrysler and a significantly higher rate. I spoke with the salesmager and he agreed to pay the cost for me to refinance since they were not very open with me. I was told they’ve spent enough time dealing with me that they’ve lost money on the deal and said I needed to be a smarter consumer. Their customer service is the worst I have ever dealt with. I will add when I was looking for vehicles they put on a very friendly face to win a customer over but that goes away once they have signed papers.

Helpful 0

Report | Respond | Print

"Smooth Purchase "

- Chevy95! Verified Customer

We worked with the Sean and the GSM Ryan. He was extremely helpful and worked very hard to earn our business. We are very pleased wth the service we received at Summit. The paperwork aspect was quick and smooth as well.

Helpful 0

Report | Respond | Print

"Great Expierence "

- bdstars04 Verified Customer

I was in a tough situation and Summit was able to get me into a great car that made sense for my budget. Once I decided to buy I was in and out in 30 min. Probably the best car buying experience I’ve ever had!

Helpful 0

Report | Respond | Print

"The reason to by at Summit Chrysler is Ryan Knueppel "

- REBECCA294 Verified Customer

When I arrived to pick up the car it was very late in the evening. I purchased a used 2011 Mazda Miata. Yes I know it’s used not perfect. But I as a consumer, you want what you pay for right? I do. As I made my 1100 mile drive home I noticed some small issues and as in life some challenges along the way. I’m thinking they don’t care. I live in Massachusetts. I was very wrong!!! Ryan Knueppel stepped in and went above and beyond to help me. He was right there every step of the way. Always staying in touch by phone or Emails but most of all he listened and I didn’t feel alone. Thank You Very Much Ryan!!!. I’m very happy and I love the car !!!!

Helpful 0

Report | Respond | Print

"Summit auto"

- parkerdeano30 Verified Customer

Summit automotive crew was awesome! They were extremely easy to work with. They helped me get exactly what I was looking for in a new automobile. Very friendly dealership - would highly recommend!

Helpful 0

Report | Respond | Print

Customer service is 2nd to none! I will definitely be back for my next purchase! They went above and beyond other dealers! If your looking for a new car or truck I highly recommend Summit!

Helpful 1

Report | Respond | Print