Summit Automotive Chrysler Dodge Jeep RAM - Service Center

The service was excellent. Identified an issue with my Jeep and prioritized the repair so I could have my car back the next day. Provided a very nice loaner for me to use until Identified an issue with my Jeep and prioritized the repair so I could have my car back the next day. Provided a very nice loaner for me to use until me car was repaired. Love these guys! More

Purchased new tires, installed fine, delivered new tires with grease and blue substance that was there from the factory on these new tires for me to drive home and clean off myself, very disappointed in thi with grease and blue substance that was there from the factory on these new tires for me to drive home and clean off myself, very disappointed in this service experience. More

Jesse was great and accommodated what I was looking for. Not pushy, just perfect. Once I made up my mind, it was quick and easy to get everything finalized and out the door with my new 2024 Jeep Grand Chero Not pushy, just perfect. Once I made up my mind, it was quick and easy to get everything finalized and out the door with my new 2024 Jeep Grand Cherokee. More

Regarding my sales experience. Summit was able to provide better financing. The salesman, Tommy was too busy with other customers, I rate that experience as barely acceptable. T Summit was able to provide better financing. The salesman, Tommy was too busy with other customers, I rate that experience as barely acceptable. The finance experience was good. There was not proper disclosure of all the aftermarket updates. The lift kit and extra large wheels was not properly disclosed. There were problems with the startup of the vehicle and shaking of steering wheel while driving. I assumed wheels out of balance and purchased extended warranty to mitigate my risk. As it turns out, there was problems with the self leveling pellets in the wheels that was causing much of the problems. Cost me $150 to get corrected. Jeep now rides much better and startup improved. As such, and with my prior experience purchasing vehicles, the best total purchase experience rating I can provide is 6 out of 10. My finance guy was very good but do not remember his name. Overall, I believe I am please with my purchase but believe I may have paid too much given the amount of (non-disclosed) aftermarket upgrades and associated problems. I understand the aftermarket upgrades make the vehicle illegal in the state of Wisc. More

A bit expensive but they did the job and hade good personnel. Nice thay could do a Ram Promaster. personnel. Nice thay could do a Ram Promaster. More

Technician screwed up oil change. My wife drove car home pumping oil out the whole way. All Summit offered was a free oil change instead of something in writing to back if there is an My wife drove car home pumping oil out the whole way. All Summit offered was a free oil change instead of something in writing to back if there is an issue with our Jeep engine in the future. Very dissatisfied. More

Jesse is a consummate professional who attended to my needs with the repair work on my 2013 Town and Country van. Very satisfied. needs with the repair work on my 2013 Town and Country van. Very satisfied. More

Wonderful and quick service in getting my new vehicle. Runs like a dream and very happy overall Runs like a dream and very happy overall More

Got a quick oil change and wanted the tires rotated and the service manager recommended that it wasn't quite time to do that, the tires looked good. Appreciated his honesty. the service manager recommended that it wasn't quite time to do that, the tires looked good. Appreciated his honesty. More

Chris Rodriguez was a great sale professional. Great dealership ! Thanks for my new 1500 Ram !!! Great dealership ! Thanks for my new 1500 Ram !!! More