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Sun Toyota
Holiday, FL
10,098 Reviews
Welcome to Sun Toyota, DealerRater’s Dealer of the Year for the state of Florida for 2020. This is Sun Toyota’s third consecutive year to earn this award and we are very honored because this means our focus is on our customers’ overall experience at our dealership and how we are perceived in our community is working.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 7:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 7:00 AM - 3:00 PM
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Showing 10,098 reviews
May 17, 2022
I loved the process of buying this car. I feel I was treated poorly after I paid for the car. I bought an extended warranty, service contract, gap, and a dent and shield. All of these polic I feel I was treated poorly after I paid for the car. I bought an extended warranty, service contract, gap, and a dent and shield. All of these policies noted that they were CANCELLABLE on the paperwork. When I called to cancel them after a change in life circumstances (4 days after purchase) I was told I HAD to speak to the original finance manager IN PERSON because I had to show ID in regard to fraud and no one else would be able to pull up my paperwork. This was told to me twice both by Pat (In finance) and a female finance manager (Can't remember the name). These were straight LIES as when I came in person it was ONE signature that could've easily been done via e-sign. I was also informed that my sales manager wouldn't cancel the dent and shield due to a $150 fee. This was NOT noted on the paperwork I was sent home with, yet, they gave me very little paperwork to begin with. The whole experience was gimmicky and dishonest in nature. I'll know better than to buy any extras next time. More
by jessie1225
May 17, 2022
Ana muchísimas gracias por su atención y su ayuda, la mejor experiencia que he tenido en compra de autos mejor experiencia que he tenido en compra de autos More
by louisecampoamorjorge80
Employees Worked With
May 17, 2022
Gracias Ana un por toda su ayuda, mi experiencia fue la mejor, agradecido por todo mejor, agradecido por todo More
by Yoan
Employees Worked With
May 16, 2022
Excellent dealer with excellent professional on the sales and accounting department. They have excellent cars and deals for everyone, visit them and they have the right car do r you and accounting department. They have excellent cars and deals for everyone, visit them and they have the right car do r you More
by Tavarezjuan1
May 16, 2022
I been a customer at Holiday location since 2001 just had my service done. My service consultant Billy Mattull, was super, professional and my service was done in a reasonable time. Keep up the good work my service done. My service consultant Billy Mattull, was super, professional and my service was done in a reasonable time. Keep up the good work More
by Alimay49&
Employees Worked With
Billy Mattull
May 16, 2022
Wow! Let me tell you, we have many cars from different dealerships over the years. We cannot believe how painless this experience was and how easy it was Let me tell you, we have many cars from different dealerships over the years. We cannot believe how painless this experience was and how easy it was to get into something we wanted. The whole package is amazing. We are so glad we came here. The experience was even easier with our dealer who is so understanding, explains very well to every question asked, helpful, soo helpful and patient/not pushy. We got the car we want, ecstatic and will not recommend anywhere else but here More
by blahshka@gmail
Employees Worked With
Dylan Calderwood
May 15, 2022
Dealership was great to work with and so was JB the sales Mgr. He was very responsive as we were 90 miles away and we worked our deal remotely! Well done sir. Mgr. He was very responsive as we were 90 miles away and we worked our deal remotely! Well done sir. More
by Yadira
Employees Worked With
Amgad Khalil
May 15, 2022
My time at this dealership was amazing especially compared to others. Alex was attentive, not pushy and always made sure I was okay during waiting periods even for little things such as water. If it compared to others. Alex was attentive, not pushy and always made sure I was okay during waiting periods even for little things such as water. If it wasnt for this salesperson understanding and listening to what I want I would have left with a different car vs the great one he showed me. He respected my budget and made sure to stay within it while also giving me unlimited details and time to decide versus pushing it on me. As a first time buyer and a female alone it was also nice that I wasnt taken advantage of when it comes to prices and things like that. Will be returning as a satisfied customer. Can’t recall her name but the woman who helped me in Finance was also super helpful, efficient and sweet! More
by bryanna
Employees Worked With
