Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sun Toyota
Holiday, FL
9,432 Reviews
Welcome to Sun Toyota, DealerRater’s Dealer of the Year for the state of Florida for 2020. This is Sun Toyota’s third consecutive year to earn this award and we are very honored because this means our focus is on our customers’ overall experience at our dealership and how we are perceived in our community is working.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 7:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 7:00 AM - 3:00 PM
Filter Reviews By Type
Showing 9,432 reviews
November 09, 2017
Had my vehicle serviced. I had my vehicle serviced and I am very pleased with the professionalism of Sun Toyota and it's team. They did what they said they were going to do I had my vehicle serviced and I am very pleased with the professionalism of Sun Toyota and it's team. They did what they said they were going to do and under the time quoted. Happy people bring happy people. Keep up the excellence. Ken More
by Ken's happy.
Employees Worked With
I didn't remember the gentalmans name. Very nice.
Helpful November 09, 2017
Service Was in and out within timeframe that I was told it would be. Marc even went an extra mile for me and washed the inside of my windshield. Thank you M Was in and out within timeframe that I was told it would be. Marc even went an extra mile for me and washed the inside of my windshield. Thank you Marc. More
by Marki
Employees Worked With
Marc
November 09, 2017
good and caring sales. The salesperson had all the best qualities you could expect. He was absolutely the best of the best.He has to be a valuble asset to Sun Toyota. The salesperson had all the best qualities you could expect. He was absolutely the best of the best.He has to be a valuble asset to Sun Toyota. More
by sarty19391
Employees Worked With
Jason Modugno
November 09, 2017
They really take care of you! Greg Gamble is the best service advisor, plain & simple! I've been working with him since late 2005 and nothing has changed. I trust his advise wholeh Greg Gamble is the best service advisor, plain & simple! I've been working with him since late 2005 and nothing has changed. I trust his advise wholeheartedly. More
by Bob M
Employees Worked With
Greg Gamble
November 09, 2017
Truck Service I had to rebook my appointment for the falling day. The car rental would not except my Visa Debt card without 2 light bills in my name even though I’ I had to rebook my appointment for the falling day. The car rental would not except my Visa Debt card without 2 light bills in my name even though I’m in their system and have rented from them before. I went up the road a few miles to the Toyota Collision Center a rented a car from them using the same method of payment (also the one I always use on a regular basis my debit card) but then I had to wait for the to pick me up and bring me back. After spending almost $700.00 on a oil change and some other repairs I would have thought my truck would have been washed and vacuumed.Well it was washed and has white calseam spots all over it, so bad I could barley see out the window. It was cleaner befor I left it and not vacuumed. The truck was there from 10:00am until 6:50pm. You would think someone would have cleaned it up. The employee I dealt with was Tonny, he is always very professional and easy to work with. More
by Wallace-Judge
Employees Worked With
Tonny
November 08, 2017
excellent Reference by a friend who compare many dealerships to yours. You came out on top. I was well pleased to work with Pat who accommodated me with our tra Reference by a friend who compare many dealerships to yours. You came out on top. I was well pleased to work with Pat who accommodated me with our transaction. More
by reillyhollow
Employees Worked With
Pat Chaban
November 07, 2017
Always a great experience at sun! i always leave here happy with what I got and the service I received. Everyone’s always so friendly and courteous of everyone. I love my new 2017 Taco i always leave here happy with what I got and the service I received. Everyone’s always so friendly and courteous of everyone. I love my new 2017 Tacoma 💙 More
by Chroli0514
Employees Worked With
Victor Montoya, Joseph Maxey, Austin Heisler
November 07, 2017
Horrible Experience. Nothing gets taken care of. I have never had such a horrible experience buying a brand new truck as i had here at Sun Toyota. My husband and I have always bought our vehicle from I have never had such a horrible experience buying a brand new truck as i had here at Sun Toyota. My husband and I have always bought our vehicle from Castriota Chevrolet in Hudson, Fl & have always had such a great experience. But since we have a 1 year old little boy we needed a bigger back seat for the car seat and the Chevy Colorado ( our trade in vehicle at Toyota ) wasn't big enough to suit our needs, so we decided to give Toyota a try. We purchased a brand new toyota tundra crewmax. We thought buying a brand new vehicle that the truck would have everything it needed to drive off the lot & we would be done. Not only was this purchase not done, the nightmare with Sun Toyota had just begun. We were not given key fobs because Sun Toyota lost them. We had to wait almost a week for these as the key maker is only there on Monday’s so i had to wait about a week to finally get them made. The center console emblem is missing. we were told this was due to theft on the lot. It has now been weeks, and although they said they would order this and get it to us right away, Weeks have now gone by, and we are still waiting. I have called so many times to check on this part, I have lost count. Each time I call I get the run around. As of today, still no part for our new truck. Now we are being told we have to pay for this part and pay for installation. i just spent $50,000 on a brand new truck, and included with this purchase they throw in a package called the run around also known as, “we have your money now, so we can treat you anyway we want”. to add to all of this, which should have been our sign to get out of Sun Toyota while we could, when we we were doing the paperwork, we were taken to a back office with a finance person to talk about warranties you can add on your vehicle. The woman assigned to us only told us the top package for us to buy which would raise our monthly payment over $100. I asked if there are any other cheaper packages, The lady starts to argue with us saying she only tells people about the top most expensive package cause thats what SHE thinks is good for us. Can you say scam?!?! We finally come to an agreement for a warranty Wr have now had our truck for almost 3 weeks. My husband’s tag expires on his birthday in a few weeks, He goes to try to renew his tag online at the DMV & find out his tag is still under his old truck so we cant renew his tag until they tranfer it. I tried calling to see if we can get this resolved & they just give me a number & a extention of a business that does the transfers for them ( the business didnt answer & i had to leave a voicemail). Now why did i pay $196.01 for a tag transfer if i have to go thru all this bs myself?? So if you would like a good experience buying a brand new truck i would suggest not going to sun toyota in holiday. More
by sarah.dicky
Employees Worked With
n/a
November 07, 2017
First new car ever they made it stress free Very friendly kind not pushy family oriented made feel at home will be recommending to friends and family and will buy cars from them in my future end Very friendly kind not pushy family oriented made feel at home will be recommending to friends and family and will buy cars from them in my future endeavors More
by Hopscotch117
Employees Worked With
Pat Chaban, Nael Barjas
November 07, 2017
nice waiting room, quick service and great service writer This was my 5000 mile check in and it was free as it was advertised, thank you. Service writer was great, very informative and helpful. Great idea t This was my 5000 mile check in and it was free as it was advertised, thank you. Service writer was great, very informative and helpful. Great idea to start my service with Sun a great experience. More
by rnljohnsonjr
Employees Worked With
Joe Putchlawski 352201, Jason Heard
