Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sun Toyota
Holiday, FL
10,097 Reviews
Welcome to Sun Toyota, DealerRater’s Dealer of the Year for the state of Florida for 2020. This is Sun Toyota’s third consecutive year to earn this award and we are very honored because this means our focus is on our customers’ overall experience at our dealership and how we are perceived in our community is working.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 7:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 7:00 AM - 3:00 PM
Filter Reviews by Keyword
By Type
Showing 10,097 reviews
October 14, 2017
Fantastic experience leasing my new 2018 Camry My salesman, Desmond Lee, was amazing! His extensive vehicle knowledge coupled with his kind, soft-spoken, non-pressure approach made leasing my new C My salesman, Desmond Lee, was amazing! His extensive vehicle knowledge coupled with his kind, soft-spoken, non-pressure approach made leasing my new Camry a very pleasant experience. I've never been able to say that about a car buying experience before. Desmond took time to explain my options, explained the ins and out of the car and answered all my questions, He was very patient and never made me feel pressured. His manager Max Isaac and Mr. Lee at Sun Toyota were recommended to me by my sister and her husband. They had recently purchased a Rav 4 from Sun and spoke very highly of both Mr. Lee and Mr. Isaac. Both gentleman had made their experience very positive. I feel the same way! I love my new Camry and would highly recommend Sun Toyota to my family and friends. More
by JM
Employees Worked With
October 13, 2017
Quick and easy Marcos was very helpful in my purchase ... while I was waiting he showed me all the earth saving feachers of the complex from solar to water reclamati Marcos was very helpful in my purchase ... while I was waiting he showed me all the earth saving feachers of the complex from solar to water reclamatiom More
by Adam2934
Employees Worked With
Marcos Casanova, Jeffrey Johnson
October 13, 2017
Service dept I have never had any issues with this dealership. Everyone is very friendly and the service dept is very attentive and they go out of their way to mak I have never had any issues with this dealership. Everyone is very friendly and the service dept is very attentive and they go out of their way to make sure everything is done correctly and that I am satisfied with everything. I love Toyota and would never think of getting a vehicle from any other manuafacturer. More
by Melissa@cat
Employees Worked With
Ron Cauchi, Amr Elsayed, Jeffrey Johnson
October 13, 2017
2017 Sienna Purchase We knew exactly what we were looking for but could wait to buy. We had dealt with Sun before but considered other dealers too. After an inquiry, Sun We knew exactly what we were looking for but could wait to buy. We had dealt with Sun before but considered other dealers too. After an inquiry, Sun sent us information on a van that looked like it would fit. When we could finally get to Sun, we confirmed that it did and made out purchase. Sandy Francisco was pretty new but very attentive. Jason Smith in finance was wonderful to work with in completing the "paperwork". More
by Dale S
Employees Worked With
Jason Smith and Willie Patti, Victor Montoya, Lori-Ann Lynde, Sandy Francisco
October 12, 2017
Dishonest dealership Visited Sun Toyota dealership where I leased my Tundra from to have an odometer disclosure statement filled out by them on advice from MidFlorida cred Visited Sun Toyota dealership where I leased my Tundra from to have an odometer disclosure statement filled out by them on advice from MidFlorida credit union as I was obtaining finance from the credit union to buy my lease (2017 Tundra) out early. Well the employees were dishonest several times. The first lie was that I had to purchase the vehicle through the dealership as they owned the car, well that is incorrect the leasing company owns the car in this case Southeast Toyota Finance. I verified this through Southeast Toyota finance with one of their representatives. The second one is they are supposedly seeing about filling out the odometer disclosure statement, well they're not doing that but putting together a finance proposal. So Darren brings this out to me to my surprise after I told them I was financing through MidFlorida. Then upon examining the document I notice they are trying to charge twice for sales tax. Southeast Toyota Finance gives you a payoff and they clearly state that this amount includes sales tax of x dollars. Well they put down the amount including the sales tax as the payoff for the vehicle then added sales tax on top of it. Whose pocket do you think that goes in if you don't catch it? Then they try to charge you a 995 redelivery fee, really! give me a break. Once I found out that I didn't need anything from these people I got up and walked out. If you are buying out your lease early you don't need anything from the dealer. You simply print out the odometer disclosure statement and fill it out and obtain financing from your bank or credit union. I recommend your local credit union and they will print that form out for you. Don't get ripped off by these people charging ridiculous redelivery fee and higher interest rates, etc. Better yet don't lease a car in the first place it's the most expensive way to operate a vehicle, there is no law with leases that says they have to disclose the interest rate and you can bet it's in the double digits. Do yourself a favor and stay away from Sun Toyota in Holiday Florida. Watch Dave Ramsey on youtube about buying a car and car leases or better known as fleeces. Like when the shepherd fleeces their sheep these people will fleece you of your money. More
by Dan
Employees Worked With
Darren's sales manager( didn't show his face), Lady at front desk, Darren Smith
October 11, 2017
excellent prices with excellent service The whole crew made it easy to find what I wanted and then they made it fit my budget ! Richard Stas showed me how all the new features work (there a The whole crew made it easy to find what I wanted and then they made it fit my budget ! Richard Stas showed me how all the new features work (there are a lot of them). I would definitely recommend Sun Toyota for your new Toyota. More
by ToyotaMan
Employees Worked With
Richard Stas, Jeffrey Johnson
October 11, 2017
Great Price, Response and Friendliness Very responsive from the beginning until the end. I submitted an inquiry about a van at 8:30am and received a response by 8:35am. After chatting via t Very responsive from the beginning until the end. I submitted an inquiry about a van at 8:30am and received a response by 8:35am. After chatting via text I decided to go see the van and our salesman - Nael Barjas was excellent! Not only was he responsive via text and phone, but he answered all of my questions concerning the car and with great honesty I might add (a plus in my book). He stated they do not lose deals over price and they delivered in the end on that statement. The whole process of making contact and buying the vehicle was extremely easy and fast and without any pressure from our salesman to the financing department. I definitely would recommend Nael Barjas and will use him in my next Toyota purchase down the road. More
by Sienna2017
Employees Worked With
Nael Barjas
October 11, 2017
The purchase of a new Toyota Camry My sales person was Tommy Chills. He was very professional and knowledgeable. He took the extra time to explain features that were important to me. H My sales person was Tommy Chills. He was very professional and knowledgeable. He took the extra time to explain features that were important to me. He made the process of buying a new car very comfortable for me. More
by Dyer, Irene
Employees Worked With
Other Employees :
Max Isaac, Brian in Service, Sifiso Nhlapo
October 10, 2017
So HAPPY😎🎀 My salesman george was sensitive to my past experience with your dealership and knowledgeable about the car I choose. Salesmanship is about more than My salesman george was sensitive to my past experience with your dealership and knowledgeable about the car I choose. Salesmanship is about more than selling a product. It's about kindness, knowledge and strong people skills. George has ALL those qualities and more. I hope you view him as a valuable employee. Sincerely, Debra Dolby ( super satisfied toyota owner)😎🎀 More
by Debra L Dolby
Employees Worked With
Jorge Ducos
October 10, 2017
Explained everything and worked quickly. Very professional front the start. Ask a few questions and my wait was brief; approximately ten minutes. Finished quickly and Joe my advisor, review Very professional front the start. Ask a few questions and my wait was brief; approximately ten minutes. Finished quickly and Joe my advisor, reviewed everything. More
by Jazmin14
Employees Worked With
Joseph Maxey, Joseph Maxey
