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Sun Toyota
Holiday, FL
10,448 Reviews
Welcome to Sun Toyota, DealerRater’s Dealer of the Year for the state of Florida for 2020. This is Sun Toyota’s third consecutive year to earn this award and we are very honored because this means our focus is on our customers’ overall experience at our dealership and how we are perceived in our community is working.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 7:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 7:00 AM - 3:00 PM
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Showing 1,817 service reviews
June 02, 2026
Incredibly negative experience, I brought a used vehicle that I was in the process of purchasing from a private party here to have a pre-purchase inspection done. I think they did a reasonable job on that, that I was in the process of purchasing from a private party here to have a pre-purchase inspection done. I think they did a reasonable job on that, however they used the opportunity to offer the seller more than he had agreed to sell it to me for. Seller and I had an agreement. Sun Toyota stepped in and took the deal from me. Mike Devito specifically called the vehicle owner to see if they could steal the deal. Well, they did and I'll never again use, or recommend Sun Toyota. If they are pulling that kind of shady behavior, why would anyone use them for any sort of business? This is why car dealers get a bad name. Jerks. Thanks for stealing my deal that I brought to your attention Mike Devito! Shady AF. More
by Jeremy
April 26, 2026
Went in for a tire rotation on April 10th. Approached waiting in the service line about trading our 2021 Tundra in. We decided to see what they had to say. I told the salesperson that we were Approached waiting in the service line about trading our 2021 Tundra in. We decided to see what they had to say. I told the salesperson that we were upside down on our truck, she said no problem. They have us drive a 2026 Tundra 1794 edition. Then came back and had us drive a 2026 Tundra limited. Told them repeatedly I was not comfortable going above a certain price on payments. They kept coming back saying what's another $100. Umm it's alot in the grand scheme of things. Anyways tell us what the payment would be, husband and I discussed it, decided we would do it. They give us the paper to change our insurance to the new truck, go to talk to the insurance people on site to see if we could get a better deal, then head to finance where we sign all the papers. Then before we are walking out without a copy of the paperwork we are told by Matt that the director is having a conf call on Tues and they will let us know if this is a done deal. Wait, what? We signed everything already we thought it was done. We didn't hear anything on Tues or Wed. I reached out to your salesperson and asked her what was going on she said she would look into it. She said it was still in the works. Spoke to a director on April 20th that said he was having a call at 3 that day to see what they could do. Needless to say 10 days after signing the paperwork we were told they couldn't secure financing and we needed to bring the truck back. We go to the dealership to bring it back and get our truck back. We have to go in to change our insurance back to our old truck and the make sure the registration was switched back. Which is a huge hassle. Then we leave and head straight home. I back in the driveway, get out and walk around the back. I stop to lock the doors while on the phone with my daughter-in-law and see my bumper was damaged. Something that was not their when we traded it in. I immediately call our salesperson and tell her we have a problem and send her a picture. She calls her boss and tells them, she tells me they would check cameras the next day. I get a call around 11 to tell me that they will fix the issue and give us a loaner while it's getting fixed and we would hear from Sun Collision. I hear from them they order the parts, we take the truck down the next day. They take us to the dealership to get the loaner where we are told we will have to pay for gas if we don't put in any. I explained i shouldn't have to pay for gas since I wouldn't need a loaner if my truck was not damaged in their parking lot. There was just under $1000 worth of damage that they paid to fix. I checked my bank and they charged me $8 for gas. Absolutely ridiculous. This would have been thr 4th vehicle we purchased from them but never again. Very poor business practice. More
by Heather
January 14, 2026
We were more than pleased with how we were treated. This is our second experience and we can't say thank you enough! Mike made this transaction so very easy! This is our second experience and we can't say thank you enough! Mike made this transaction so very easy! More
by jotheriper
Employees Worked With
October 01, 2025
I was met with a wonderful sales person as soon as I brought my car in for an oil change. Jay Fox ended up finding me a great deal on a new car and provided me with great value on my trade in. Overall a brought my car in for an oil change. Jay Fox ended up finding me a great deal on a new car and provided me with great value on my trade in. Overall an amazing experience buying a car. The process was swift and smooth. More
by wqausburn2
Employees Worked With
Jay Fox
June 22, 2025
Simon was a very professional salesperson. He is fairly new and listens to what e as being said. He was very enthusiastic and personable He is fairly new and listens to what e as being said. He was very enthusiastic and personable More
by Dsutton548
Employees Worked With
Simon Inglesia
April 02, 2025
First and last visit at Service dept. . to length to put in writing.. asked to talk to service mgr during my visit.. Surprise, not available.. Have used Village Toyota for years but wante . to length to put in writing.. asked to talk to service mgr during my visit.. Surprise, not available.. Have used Village Toyota for years but wanted to give Sun a try, it’s closer and I am slightly handicapped.. Back to Village Toyota for me.. It wasn’t my service rep but the gaggle of so called sales people who congregate in the service lane.. If I wanted to buy I would have used the front door.. More
by mbmikebixby23
Employees Worked With
Ok
