Sundance Chevrolet

Had a pleasant experience Had a very pleasant experience. Troy was very helpful and a pleasure to work with. My mother, brother, and sister have all purchased cars here. Had a very pleasant experience. Troy was very helpful and a pleasure to work with. My mother, brother, and sister have all purchased cars here. More

Sketchy Business Called about a car they had listed on Autotrader. I went to their website to find it there as well. I live 3 hours away and talked to a salesman on Called about a car they had listed on Autotrader. I went to their website to find it there as well. I live 3 hours away and talked to a salesman on the phone. He wanted to "make sure it wasn't sold" and to "get his hands on the tag" to apparently secure it. Said he'd call me right back. I called him 2 hours later and he said that the sales manager was "trying to figure out the situation" with the car and that they had just received it. Well, I had seen 2-3 days prior on auto trader. He made it sound like they were still processing it but assured me that it had been inspected and it could be sold to me the next day were I to come down. Meanwhile he took the VIN from my trade in to start working on that. NEVER heard back from him. Called 2 hours later AGAIN and he didn't answer and didn't return my phone call. It's still listed on the their site as well as Autotrader. Looking at the other reviews, it seems they have a tough time being honest about their stock. Clearly they didn't want to tell me the truth about the status of the vehicle. I thought about calling to speak with a manager but it doesn't sound like they are advocates for the customer or good stewards of their business name based on the other reviews. More

Good customer service from Steve. Willing to go over the top to help us with our purchase. Fixed everything we found wrong with the truck we had chosen. Even offered to from Steve. Willing to go over the top to help us with our purchase. Fixed everything we found wrong with the truck we had chosen. Even offered to deliver it because we had driven so far to shop there. That is unheard of. More

Purchased New truck! We purchased a brand new Silverado from Sundance. Not only was the purchase smooth and friendly but, so has the servicing of our truck been! We will b We purchased a brand new Silverado from Sundance. Not only was the purchase smooth and friendly but, so has the servicing of our truck been! We will be going back when we purchase again and we would recommend them! More

Always a Great Experience Buying a car at Sundance Chevrolet My family has purchased vehicles from Sundance Chevrolet ever since moving to mid Michigan in 1995. Whether purchasing a new or used vehicle, I would My family has purchased vehicles from Sundance Chevrolet ever since moving to mid Michigan in 1995. Whether purchasing a new or used vehicle, I wouldn't go anywhere else! The sales team is friendly, knowledgeable, and the whole purchasing environment is non-pressured. I highly recommend you go to Sundance Chevy for any vehicle purchase! More

Dishonest sales people and company Purchased truck which I was informed was in top condition (Full Inspection); brakes went out after 3 days. Now, they refuse to pay for repair. Purchased truck which I was informed was in top condition (Full Inspection); brakes went out after 3 days. Now, they refuse to pay for repair. More

Used car not having all the items advertised We bought an used Pontiac Vibe after a few weeks I discovered the car did not have some items they had advertised in their add, it was minus a XM/(sir We bought an used Pontiac Vibe after a few weeks I discovered the car did not have some items they had advertised in their add, it was minus a XM/(sirus)radio system and bolt on wheel covers also shown in the add. I have not had any luck trying to work with Sundance Used Cars or thru BBB. I also discovered the sun/roof seal was bad and had to be replaced and the AutoCheck was bad it had been in an accident, $5000 damages and the body filler is now popping. Be VERY careful when buying from them. More

Great customer service! The staff at Sundance was very friendly and helpful. We love their customer service. I would highly recommend this dealership. I have leased my last t The staff at Sundance was very friendly and helpful. We love their customer service. I would highly recommend this dealership. I have leased my last two vehicles here and will definitely come back. More

Great buying experience from a good dealership. I purchased a 2010 Camaro SS RS Transformer Edition with 19,000 miles from sundance Chevrolet and I couldn't be happier. I've been wanting a Camar I purchased a 2010 Camaro SS RS Transformer Edition with 19,000 miles from sundance Chevrolet and I couldn't be happier. I've been wanting a Camaro SS since 2008 when I first saw the concept car on GM's website, I finally was able to buy my dream car and they got me finance through Ally Bank which is almost impossible to do. When the finance manager told me I got approved I went crazy and I've been riding high ever since. I also purchased an extended powertrain warranty from GMPP for an extra $3,000. It was a bit pricey but was well worth the piece of mind that I now have. I've owned my Camaro SS for the past 7 months and I haven't had a problem with it what so ever. I will definitely buy another car from them without hesitation. More

Sells lemons! I bought a vehicle on June 22, 2016 that seemed to run fine. On July 28, 2016 the vehicle left me stranded 50 miles from home late on night. I manag I bought a vehicle on June 22, 2016 that seemed to run fine. On July 28, 2016 the vehicle left me stranded 50 miles from home late on night. I managed to get a ride home and called Sundance in the morning. The salesman who sold the car, and his manager, never called me back despite repeated messages. The service manager told me to have my car towed in and they would look at it since I have an extended warranty. They don't offer towing and told me I'd have to pay for the towing, which was quoted at $350 through a tow service Sundance recommended. The sales manager that I did eventually reach (by calling repeatedly) at Sundance assured me that the towing would be reimbursed if the issue with my car was a warranty issue. I called the warranty company to find out how the warranty reimbursement works and they told me that they don't reimburse for towing, that all towing must be scheduled through their roadside assistance and they will pay for the the first 50 miles. Since no one at Sundance bothered to call me back, and the dealership had given me the run around on even getting my car service, I had my car towed to another dealership. They checked it over and diagnosed it as an issue with the transmission. The car needs a new transmission! As of today, three days after I contacted them about the issues with the car, no one from Sundance has contacted me or followed up with me about my car. Apparently, they only car about selling the cars, not about the customer. So I feel that I was ripped off and sold a lemon by these people. Buyer beware! More