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Sunnyside Chevrolet - Service Center
Elyria, OH
58 Reviews
The most trusted Chevy dealer in Northeast Ohio. We believe in being the easiest dealership you'll ever do business with, whether it's buying a $5 part or a $55,000 car or truck we make it easy. We do this by always doing business according to the Sunnyside Auto Groups mission statement which is: The Sunnyside Automotive Group is dedicated to creating lifelong relationships by exceeding the expectations of our guests,associates and community.
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Hours
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
58 Reviews of Sunnyside Chevrolet - Service Center
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February 12, 2017
Ignored Work done less than 1000 under warranty. Felt cheated after work completed on labor charge manager would not come out to discuss. Was not looking for Work done less than 1000 under warranty. Felt cheated after work completed on labor charge manager would not come out to discuss. Was not looking for something for nothing just believed I had case regarding when I noticed and reported and when I was able to get in. More
by Mike
Helpful February 12, 2016
Excellant I always feel confident that the mechanics and the sales men have my best interest at hand. They are very thorough and give me suggestions without th I always feel confident that the mechanics and the sales men have my best interest at hand. They are very thorough and give me suggestions without the "pushing" factor. I would and have recommended this group to anyone. More
by Mikrofry
Employees Worked With
Phil Klaiber
January 05, 2016
Prompt, professional, knowledgeable service. Determined the source of a rattle while moving vehicle to inside service bay. Instructed a tech where to look, tightened a loose part under dash while Determined the source of a rattle while moving vehicle to inside service bay. Instructed a tech where to look, tightened a loose part under dash while I waited a very short period. Explained the problem corrected and drove vehicle away. Excellent Service! More
by Randy
Employees Worked With
December 14, 2015
+6 months & another Autobody finished the job It took 4 different adjustments to align 2 fenders and a hood. The final adjustments had to be made at an entirely different Autobody shop. I was in a It took 4 different adjustments to align 2 fenders and a hood. The final adjustments had to be made at an entirely different Autobody shop. I was in a front end collision and had to ask for an alignment. The manager is very rude and disrespectful. I would rather drive a car missing a rear end than to go back here. It took over 6 months to straighten everything out. I would never go back here. More
by Katd
October 20, 2015
Brought my 2015 Chevy equinox in for service Bob in service made it a very pleasant experience from the moment I drop it off till the time I picked it up He was very thorough in explaining wh Bob in service made it a very pleasant experience from the moment I drop it off till the time I picked it up He was very thorough in explaining what they checked out of my vehicle I was unable to stick around while they worked on my vehicle so they provided me with a loaner which was very convenient for me This is the second time I am leasing from this dealership and I would not go anywhere else This is also the second time I am dealing with Kevin in sales he is an awesome salesman and very honest and that goes along way with me I would highly recommend this dealership to my friends and family and extended family You don't know what a good dealership is until you come to Sunnyside Chevy in Elyria More
by Tonya123
August 07, 2015
Tire was losing pressure. I called after realizing I was losing pressure in my tire and was able to get in the same day. I drove out with my grandchildren and was taken care of I called after realizing I was losing pressure in my tire and was able to get in the same day. I drove out with my grandchildren and was taken care of immediately. While waiting we helped ourselves to tea and cookies and before we could even finish our tea they were finished and we were on our way. They were so courteous and friendly and quick. Thank you for your service and all the friendly people who work there. More
by Carol Mc
Verified CustomerEmployees Worked With
Matt Smolik
August 05, 2015
Service Great service. They followed through and kept us updated. They delivered as promised. Free delivery service if needed. Pricing was competitive. I Great service. They followed through and kept us updated. They delivered as promised. Free delivery service if needed. Pricing was competitive. I would recommend them. Marty More
by MARTY3
Employees Worked With
July 31, 2015
45k service check Dropped the car off at 7 AM and left key in drop box. Got a call around 11 AM of the need for front brakes and the cost. Approved the expenditure and Dropped the car off at 7 AM and left key in drop box. Got a call around 11 AM of the need for front brakes and the cost. Approved the expenditure and picked the car up at 4 PM on the way home from work. Seamless! More
by VPETERS0
Employees Worked With
Jerry Taylor, Matthew James
July 29, 2015
snafu resolved I brought my 2014 Volt in for a list of 4 items. A warranty recall (emission), 2 year maint oil change, customer satisfaction mirror change and a seat I brought my 2014 Volt in for a list of 4 items. A warranty recall (emission), 2 year maint oil change, customer satisfaction mirror change and a seatbelt/airbag light that went off even when no one was in the passenger seat. This list was emailed and the service department was able to schedule my car for the Saturday appointment I requested. I appreciated the courtesy car they gave me...it was a brand new Chevy Cruze. So far GREAT! Monday the service rep called me and asked whether the mirrors had been ordered because they could not locate them. I explained how my list was sent and they looked into it. Turns out the mirrors were in the body shop and needed one more clear coat applied so I had to wait until Thursday. So far okay, I still had the courtesy car. Then the sales rep called to say there was a bulletin on the seat issue due to an aftermarket heated seat addition. I explained the dealership added that for me before I took delivery and they had the installer info. This was confirmed by my sales rep Rick Belsito (great guy, by the way!).So they had the installer take the car and fix the issue. I called to check up on the status Friday and was told the car was still at the installers and would be returned to the dealership Friday evening (after the service dept was closed). Okay. Now I get the call that my car is all done so I drive out to Sunnyside in Elyria (from Brecksville) and gladly turn in the nice courtesy car (which I filled up with gas). I go out to my car which is parked outside (and not washed). This is an electric hybrid. I start the car....no charge. The dash reads "service airbag". Back inside I go and they nicely turned the courtesy car back over to me because a certified Volt tech was not on site on Saturday. Monday at 10:00am I call the service adviser to be told they were waiting for a call back form the heated seat installer. Turns out the other company came out Tuesday and checked it out at the dealership and the dash was cleared. The heating element is now removed form the seat and I am driving it to see if the lights come back. Then the element will be reinstalled. I finally drove back out to pick the car up Tuesday and it seems fine, however, still not washed as it was being charged. I have to say that this was a journey but the staff handled it well and went out of their way to get the problems fixed for me. I will get a new car there and I am sure this is not the usual experience. I really am chalking this up as a one time snafu. Sunnyside is still my dealership of choice! More
by VALKYRIE2
Employees Worked With
July 22, 2015
Oil change and more I took my Cruze on July 20th to Sunnyside in Elyria to get an oil change, tire rotation, and multipoint inspection on it.they did that and while I was I took my Cruze on July 20th to Sunnyside in Elyria to get an oil change, tire rotation, and multipoint inspection on it.they did that and while I was paying for that I mentioned that I had two warranty issues that I thought needed to be done and also a recall issue they were able to do all three while I was still there. I appreciate that they were able to do that. I would recommend Sunnyside Chevrolet to everyone. More
by kathyallen
Employees Worked With
