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Sunrise Ford - Service Center

Fort Pierce, FL

4.4
439 Reviews
Call Service Center (772) 461-6000

439 Reviews of Sunrise Ford - Service Center

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February 17, 2024

Hit a problem with Tail lights staying on squeeze me right in out out in 1hr. More

by djamico21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stuart the best
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Feb 20, 2024 -

Sunrise Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

Helpful
February 17, 2024

All that worked with me where:Courteous, professional They treated me with respect , kept me informed of progress of work. More

by SOLANGE.MUNIZR
Recommend Dealer
Yes
Employees Worked With
David
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Feb 20, 2024 -

Sunrise Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Helpful
February 17, 2024

Everything went just fine All the work was done in the proscribed time, I was able to wait for my car. More

by JRQUIL
Recommend Dealer
Yes
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Feb 20, 2024 -

Sunrise Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

Helpful
February 16, 2024

No service was completed for a recall I've been dealing with for 2 years. You guys had me scheduled 3 different times and I dropped off my vehicle only to get a phone call the next day that you guys still More

by Grdpaintingfl
Recommend Dealer
No
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Feb 20, 2024 -

Sunrise Ford responded

"Grdpaintingfl" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@sunrise-ford.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Helpful
February 16, 2024

Everything and everyone was really nice and got everything done correctly I would recommend anyone to come there More

by MAMAWCINDY58
Recommend Dealer
Yes
Employees Worked With
Sarah
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Feb 20, 2024 -

Sunrise Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

Helpful
February 16, 2024

Good, smooth The service was efficient, Sara was communicative which made the process simple No More

by SBRUNSTINGSM
Recommend Dealer
Yes
Employees Worked With
Sara
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Feb 16, 2024 -

Sunrise Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Helpful
February 16, 2024

The complete diagnostic left me with a starter problem that was not diagnosed and when I got on the road all the problems emerged again! More

by moisechampagne
Recommend Dealer
No
Employees Worked With
The advisor was fine but the service was poor! Because of that my car is broken now!
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Feb 16, 2024 -

Sunrise Ford responded

Moise. Sunrise Ford initially recommended for you a battery due to failing the test and you approved it. The starter did not fail the electrical test nor did it show any problems so there was no reason to recommend a replacement. Second, you were aware of a larger transmission problem but told Sunrise Ford the TCM would fix it because of the research you performed. The TCM was replaced under recall and you did not want anything further to be done with the vehicle. You were back in October and Sunrise Ford informed you that you had interior transmission problems.

Helpful
February 16, 2024

Knowledgeable polite courteous friendly work completed in timely fashion EXCELLENT Very pleased and satisfied with the work and communication More

by STARS7480
Recommend Dealer
Yes
Employees Worked With
Sara
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Feb 20, 2024 -

Sunrise Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

Helpful
February 16, 2024

Excellent communication, and service Sarah did a great job communicating all services, repairs needed. Overall, the Service was excellent. More

by WHEELERTYRONE4
Recommend Dealer
Yes
Employees Worked With
Sara
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Feb 20, 2024 -

Sunrise Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
February 16, 2024

I had an excellent experience from the initial call to picking up my car. I had an excellent experience from the initial call to picking up my car. Stuart was great to deal with. He went the extra mile More

by MIKE8307
Recommend Dealer
Yes
Employees Worked With
Stuart Weinstock
Report | Print
Feb 20, 2024 -

Sunrise Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

Helpful
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