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Sunset Chevrolet - Service Center

Sumner, WA

4.2
846 Reviews
Call Service Center (253) 656-0459

846 Reviews of Sunset Chevrolet - Service Center

Sort by
August 05, 2021

We have always had a good experience with Sunset Chevrolet. But because of the lack of planning on the scheduling of that last service we had done i can only give a B+ review. We have always consid More

by YELMDINKSPLUS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
Report | Print
Aug 05, 2021 -

Sunset Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Sunset Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

August 05, 2021

Jacob in the service dept was excellent kept us informed we were due for an oil change so he offered that also All around great More

by JACKY.LEACH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob
Report | Print
Aug 05, 2021 -

Sunset Chevrolet responded

Jacky, We are very happy to have provided you with such a positive experience working with Jacob! We sincerely value your business and look forward to your next visit. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

August 04, 2021

Normally I have a pretty good experience with these guys. However I took my vehicle in recently for an oil change and they didn't tighten everything properly so I was leaking oil. More

by gmcfam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Aug 04, 2021 -

Sunset Chevrolet responded

Thank you for sharing your thoughts about your experience with Sunset Chevrolet. We are sorry to hear that you weren't fully satisfied with your recent visit and apologize for any inconvenience. Please email us at wecare@sunsetautofamily.com so we can learn more and see if there's anything we can do to turn this around for you. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

August 04, 2021

The staff are always friendly & helpful! The service is also great - quick & efficient! I appreciate that no one tries to talk me into other things. More

by Lisa Ryan
Recommend Dealer
Yes
Employees Worked With
Kaldon Erickson
Report | Print
Aug 05, 2021 -

Sunset Chevrolet responded

Thank you, Lisa, for choosing Sunset Chevrolet, your feedback and rating mean a lot to us. We're glad to hear your service was quick and efficient, and we hope to see you again! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

August 04, 2021

The service department is outstanding, was in and out in approximately 35 minutes for a oil change and inspection of vehicle. I have been a customer of Sunset Chevrolet for many years and have always been v More

by JIMS03XTREME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Report | Print
Aug 05, 2021 -

Sunset Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so prompt and helpful during your recent oil change visit with us. We look forward to seeing you back again in the future Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

August 04, 2021

Fast and friendly yep we got the new ones back to the new job now I have no clue how much it cost for the truck and if you have a lot of good friends and you are so sweet of me too sweet of them and I will n More

by QTERMIDGET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
Report | Print
Aug 05, 2021 -

Sunset Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

August 02, 2021

Poor communication on my service. Car had to be left all day to fix a rock chip! 60$ to uber home. You need loaner cars! More

by Mikewarnaca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
Report | Print
Aug 22, 2021 -

Sunset Chevrolet responded

Mike, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Please email us at wecare@sunsetautofamily.com

August 01, 2021

Staff were friendly and professional. An hour start to finish for a large truck oil change was ok. I wish they had checked tire pressures. More

by Annie G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can’t remember
Report | Print
Aug 02, 2021 -

Sunset Chevrolet responded

Thank you for your business and this review, Annie. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

July 31, 2021

They are very friendly and super fast. The only thing I miss is that we used to get our car washed....I know it's asking a lot, but that was my favorite. More

by KellieR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can't remember, but it was 11:45 on Friday
Report | Print
Aug 02, 2021 -

Sunset Chevrolet responded

Thank you so much, Kellie, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Sunset Chevrolet. We do however regret that we are unable to wash cars at this time. Please don't hesitate to reach out if you would like to discuss your experience further or if you need anything else. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

July 31, 2021

They have always been friendly and curtious. The person i dealt with when i just had an oil change was extremely curtious and helpful and gave me a detailed list of all things checked and noted anything that More

by JSTUEFLOTEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaldon Erickson
Report | Print
Aug 02, 2021 -

Sunset Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

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