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Sunset Ford
St. Louis, MO
6,105 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 6,105 reviews
May 30, 2025
This was the easiest and most transparent vehicle purchase I’ve ever made and it is not even close. Everything and every single person was up front and the story never changed, the sales manager even purchase I’ve ever made and it is not even close. Everything and every single person was up front and the story never changed, the sales manager even talked with me, unlike most who lurk in the office and try to squeeze more out of the deal. Fantastic experience. More
by TravisEngland
May 27, 2025
Great to work with, I had a really good experience with everyone at the dealership. Will def start there next time. everyone at the dealership. Will def start there next time. More
by calebfield
Employees Worked With
May 27, 2025
Our family's vacation was saved by Andrew in May 2025. Our F150 had some problems that could have derailed our time in St. Louis but Andrew's patience, sensitivity, and helpfulness not only fixed the pro Our F150 had some problems that could have derailed our time in St. Louis but Andrew's patience, sensitivity, and helpfulness not only fixed the problem but left us with a very grateful spirit toward Sunset Ford. We would highly recommend him and Sunset Ford to anyone! More
by pdewey78
Employees Worked With
May 24, 2025
Terrible experience, told them I was coming to look at a truck, drove an hour, when I arrived it wasn’t even cleaned up, spillage in the cab, birds nest in the radiator. A warranty was advertised on the sti truck, drove an hour, when I arrived it wasn’t even cleaned up, spillage in the cab, birds nest in the radiator. A warranty was advertised on the stickers in the truck and when I sat down to buy the truck I was told, sorry it doesn’t have a warranty, “our porter made a mistake and put the sticker on the wrong vehicle.” We’ll take $500 off for your troubles??? Best we can do.. really? Um, no thanks, walked out. Will take my business elsewhere where customer service is a priority. More
by satisfied customer
May 23, 2025
My first vehicle I bought from Sunset was a 1994 Ford Ranger. I just bought my 12th vehicle from sunset. Keith is the best sales person they have? I’ve bought 11 of those vehicles from him. So if you’re Ranger. I just bought my 12th vehicle from sunset. Keith is the best sales person they have? I’ve bought 11 of those vehicles from him. So if you’re looking for a new and used vehicle, go see Keith. More
by hvac75saw
Employees Worked With
May 21, 2025
Very nice and friendly people, top rated dealership in the area, nice cars and trucks on lot the area, nice cars and trucks on lot More
by Randyfarrah
May 21, 2025
We felt cared for, without being pressured, and the dealership is clean, bright, and comfortable. The employees seem to have excellent camaraderie with one another, and communication was spectacular th dealership is clean, bright, and comfortable. The employees seem to have excellent camaraderie with one another, and communication was spectacular the entire time. We were granted the latitude to go back several times, and even though we took a little while to decide, we never once felt rushed or like a bother. More
by ehogangomez
May 17, 2025
Eddie was great to deal with. Will definitely buy from him again. Everyone we worked with was very pleasant and helpful. Will definitely buy from him again. Everyone we worked with was very pleasant and helpful. More
by 105blr
May 13, 2025
Completely different experience, absolutely transparent from pricing to understanding the vehicles and options. I got an answer to every question and it was clear. I would recommend Sunset to everyone. from pricing to understanding the vehicles and options. I got an answer to every question and it was clear. I would recommend Sunset to everyone. More
by TravisEngland
May 13, 2025
The commitment to Superior Customer service for over 100 Years is the reason that a Family-owned dealership is one of the Top Ford Dealers in the country. The investment in the Beautiful Building and prope Years is the reason that a Family-owned dealership is one of the Top Ford Dealers in the country. The investment in the Beautiful Building and property shows the Family Pride. More
by rscharf
