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Sunset Ford

St. Louis, MO

4.8
6,109 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,109 reviews

September 11, 2022

Quick service. Polite and friendly. Answered all my questions. Loved the new car wash! Only problem….the coffee machine in the waiting room was out of order! More

by Wanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Sunset Ford responded

Thank you so much for taking the time to share this with us! Our team appreciates your business, and we hope to have the chance to work with you again!

September 11, 2022

Awesome. Staff very professional and knowledgeable. Salesman Mike took his time with us and very helpful. More

by RSJBREINAGEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Geraghty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Farrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Sunset Ford responded

We appreciate the chance to earn your business, and we can't thank you enough for choosing Sunset Ford! Come back and see us again!

September 10, 2022

I was treated with professional courtesy and reflect. Agents treated me well, answered my questions etc. they were excellent representatives of your business. More

by vitalit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Sunset Ford responded

Thank you so much for the outstanding review and your business. Our team wishes you many happy, safe miles. We will see you next time!

September 08, 2022

Great , very respectful! ! Also have all the contracts ready, well explained, they knew exactly what I wanted!! Thank you More

by FULTONADMD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Pizzella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Wood
Sep 09, 2022 -

Sunset Ford responded

Thank you for the 5-star review! We're happy we were able to help with your purchase.

Sep 10, 2022 -

FULTONADMD responded

Yes

September 05, 2022

Worked me in During a tough environment. Very much appreciative. Work was done properly And efficiently More

by M-STROBLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Sunset Ford responded

Thank you for the 5-star review! We're happy we were able to help. See you next time.

September 05, 2022

Brett is one of the best service managers that you have. He is the one that makes me want to come again and again for service when it's necessary More

by BETTYMYERS300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Sunset Ford responded

Thank you for the 5-star review and we're happy to hear Brett takes great care of you. See you next time.

September 03, 2022

Always receive great service from a extremely professional & polite group of men. They keep my wait time to a minimum and always do an excellent job. More

by powers.michele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure who took my keys and pulled up my appointment., Gary McWilliams
September 02, 2022

It’s ok,fast and efficient! Every thing was explained before they worked on my car More

by MaryBean922
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Sunset Ford responded

Thank you for the review. We look forward to working with you again in the future.

September 02, 2022

The Service Guy Jon took good care of me. Overall the brake services took way less time than I thought it would. The shuttle guy was awesome. More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Fletcher
Sep 06, 2022 -

Sunset Ford responded

Thank you for the review! We're happy to hear we were able to take care of you in less time than what you thought. We do have a pretty great shuttle guy. :)

September 01, 2022

Great location good technitions I had a very good service writer who provided great follow up More

by JWSCH52000
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Sunset Ford responded

Thank you for the review! We're glad we were able to help take care of your vehicle. We hope to see you again in the future.

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