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Sunset Ford
St. Louis, MO
6,130 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 6,130 reviews
September 19, 2022
Service manager , Justin is not customer friendly. Doesn’t allow customer to talk but interrupts, threatens, and did not resolve issue. He assumes I know part numbers that Ford employees only have a Doesn’t allow customer to talk but interrupts, threatens, and did not resolve issue. He assumes I know part numbers that Ford employees only have access to. I’ve bought the last 4 vehicles , 2011, 2015, 2019, and 2022 Expeditions. I’ve been in business for 45 years. This man is argumentative and does not bode well with a service managers position. However, he reminded me that he was “the owner”. More
by Mamasue2002@gmail.com
Verified CustomerEmployees Worked With
Justin Heutel
September 19, 2022
Very good service and the work was done on time as promised. Service adviser kept us informed on progress. promised. Service adviser kept us informed on progress. More
by BVENDT0
Employees Worked With
September 18, 2022
Fantastic as always. Everyone was helpful and got me out the same day for my maintenance needs. Everyone was helpful and got me out the same day for my maintenance needs. More
by Niffer Hall
Employees Worked With
September 17, 2022
Very professional approach. They had a better selection than other dealers in the area as well. The closing process was very efficient. They had a better selection than other dealers in the area as well. The closing process was very efficient. More
by Thomasps
September 17, 2022
Not pushy and we're able to answer all of my questions. This is second car I have bought from here. This is second car I have bought from here. More
by Jdplag
September 17, 2022
Keith and the team at Sunset were amazing. This was the fastest and easiest car buying experience I’ve ever had. I would recommend them to anyone and already have since I bought my car yesterd This was the fastest and easiest car buying experience I’ve ever had. I would recommend them to anyone and already have since I bought my car yesterday. Definitely 5/5 stars and will definitely buy here again in the future. More
by jessimcdan
Employees Worked With
September 17, 2022
They seem to hire excellent people. I appreciate the fact that they take me home and then pick me up at no cost. I appreciate the fact that they take me home and then pick me up at no cost. More
by merrickcheryl3
Employees Worked With
Other Employees :
Cathy who took me home and picked me up.
September 15, 2022
It was a good experience the salesman Chad did everything that he said he would definitely be a repeat customer that he said he would definitely be a repeat customer More
by kellybowling192
September 15, 2022
Wonderful service. Husband’s brakes and oil change were completed the same day and everyone was very friendly. Love Sunset Ford! Husband’s brakes and oil change were completed the same day and everyone was very friendly. Love Sunset Ford! More
by Niffer Hall
Employees Worked With
