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Sunset Ford

St. Louis, MO

4.8
6,098 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,098 reviews

December 08, 2021

Very polite and easy to work with. Cared about what I wanted and wasn’t pushy. More

by Crader_29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Saggio
Dec 09, 2021 -

Sunset Ford responded

We appreciate the great review and your business! Our team wishes you many happy miles, and we are here for any future needs!

December 08, 2021

The salesman Cory Pupillo was very helpful with all my questions and made the experience pleasent. More

by JKBIELICKI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Pupillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Sunset Ford responded

Thank you for the outstanding review! Our team appreciates your business, and we wish you many happy miles. Come back and see us!

December 05, 2021

Amanda was amazing, very knowledgeable. The process was smooth. Everyone was professional from sales to the finance department. Thank you! More

by Michell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Saggio
Dec 06, 2021 -

Sunset Ford responded

Thank you so much for the outstanding review! We truly appreciated the chance to earn your business, and we wish you all the best. Come back and see us!

December 04, 2021

The whole process of buying this gorgeous 2020 Ford Fusion Hybrid was exceptional! Thanks to Jim Wagstaff and the team at Sunset Ford, which also sold me my beloved but long-retired Tarus wagon in 2000 More

by Kate U.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Sunset Ford responded

Thank you so much for the great review! Our team truly enjoyed working with you, and we are so happy we could help you get a great new vehicle. We will see you next time!

December 04, 2021

Amazing service! Staff was very friendly and helpful through the entire process. I was a first time customer and they answered all my questions. More

by Zjjohnson123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Johns
Dec 06, 2021 -

Sunset Ford responded

Thank you for taking the time to share this with us! It was such a pleasure working with you, and we hope to see you again.

December 04, 2021

The sales team of Larry, Howard, & Cory made the whole purchase process easy. These guys go the extra mile to make sure i got exactly what i wanted & also got an excellent deal. More

by Bellers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Sidberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Pupillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Wood
Dec 06, 2021 -

Sunset Ford responded

Congratulations on your purchase! Our team truly enjoyed working with you, and we can't thank you enough for your business. We wish you many happy miles and hope to work with you again!

December 03, 2021

If it wasn't for we could not find the vehicle anywhere else we would not have bought a vehicle at sunset ford. The salesmen did not know anything about the vehicle we wanted and he was to busy talking to More

by CTATTATON
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cory Pupillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2021 -

Sunset Ford responded

Thank you for taking the time to bring this to our attention. Please know that we take pride in providing our customers with the 5-star service they deserve, and we are very sorry to hear that you had a less than outstanding experience here. Our team has tried to contact you as we would like to discuss this further, please reach out to me at your earliest convenience. – Pete Heutel, General Manager - pheutel@sunsetford.com or 314-467-1148

December 02, 2021

It was a pleasure working with the entire team at Sunset Ford and Tony Pizzella was very helpful in navigating through the ordering process. More

by Bmullen1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Pizzella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff LaPlant
Dec 03, 2021 -

Sunset Ford responded

Thank you so much for the fantastic review, and congratulations on the purchase of your new vehicle! Our team truly enjoyed working with you, and we hope to see you again. Enjoy!

December 01, 2021

Tim and the team always go above and beyoned to make sure we are taken care of. This time was no different. There isn't a dealer around that can match their professionalism, response, and friendliness. They More

by goffutt386
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff LaPlant
Dec 01, 2021 -

goffutt386 responded

Tim and the team always go above and beyoned to make sure..." Tim and the team always go above and beyoned to make sure we are taken care of. This time was no different. There isn't a dealer around that can match their professionalism, response, and friendliness. They make dreams happen!

Dec 02, 2021 -

Sunset Ford responded

Thank you for taking the time to share this with us! We are very lucky to have Tim on the team, and it is great to hear that he and everyone else took such great care of you. We wish you all the best. Come back and see us!

December 01, 2021

Tim always does an amazing job. He is very knowledgeable about the products he sells. If you want great customer service and a great deal definitely take the time to see Tim. More

by Johns.sean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Johns
Dec 02, 2021 -

Sunset Ford responded

Thank you for the great review! We are so happy to hear that Tim took great care of you, and we appreciated the chance to earn your business. Our team wishes you many happy, safe miles, come back and see us!

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